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Should I Secure Professional Restoration Immediately for My Flooded Raleigh Home?

6/25/2020 (Permalink)

couple in wellington boots on flooded floor Migrating water effects can severely compromise the structural elements and contents of your home.

Professional Flood Damage Restoration In Raleigh

Flooding can cause substantial damage to your home, and its contents, so getting professional restoration started as soon as possible is vital.

Flooding might not initially seem as bad as it is in your Raleigh home. Not only must you address the structural damage, but also the migrating water effects that can result when this disaster ultimately enters your house. Whether flooding occurs from a breach in your roof or direct water penetration from flash flooding pools around your foundation, the pressing need for restoration and recovery cannot be ignored.

It is vital to secure professional restoration for flood damage in your Raleigh home as soon as you recognize this emergency. Because We’re Faster to Any Size Disaster, many people have come to trust our SERVPRO team to take care of your home’s damaged elements, mitigation needs, and even full-scale reconstruction when necessary. This comprehensive approach to recovery can keep restoration costs lower then they might be one pursuing subcontractors to address individual loss effects and structural damages.

What Tools Get Used with Restoring Flood Damages in My House?

You, like many homeowners, might not realize the individual steps involved in restoring flood damages in your residence. Emergency services like roof tarping and board up services can seal up penetration points for floodwater so that subsequent extraction and muck-out cleaning can be successful. With nearly the full measure of our water restoration equipment inventory pre-stocked on production trailers and vehicles, we can reach your damaged property with:

    •    Submersible Pumps
    •    Air Scrubbers
    •    Wet Vacuums
    •    Thermal Foggers
    •    Air Movers
    •    Dehumidifiers

Migrating water effects can severely compromise the structural elements and contents of your home. With natural flooding, health hazards might also exist that can create an even more pressing timeline. Give our SERVPRO of East Raleigh / Zebulon team a call to make flood losses “Like it never even happened.” at (919) 250-0455.

Will This Floodwater Ruin My Interior?

6/24/2020 (Permalink)

Heavy rain on roof Summer storms can cause flooding. SERVPRO is available 24/7 to restore your home.

SERVPRO Has the Techniques and Equipment to Salvage Your Raleigh Interior from Flood Damage 

When a water incident happens, and floodwater enters your home, it poses a threat to your structural materials, furnishings, and personal belongings. Calling a crew for prompt mitigation ensures that you lessen costs from secondary damage. SERVPRO is available 24/7 to come to your Raleigh home to handle your flood restoration needs. 

How Do You Handle My Flooded Interior? 

Once our customers call for help with flood damage in Raleigh, we send out a crew so that the initial loss assessment may begin. We bring all of the necessary water removal equipment, specialized cleaning agents, and tools to help us make it look, “Like it never even happened.” Our water restoration technicians (WRT) take the time to ensure your structural integrity is intact and get started removing standing water during the extraction phase. 

  • Powerful pumps and wet vacuums allow us to remove a tremendous amount of water rapidly.
  • If you have high levels of water present, we have specialized submersible and gas-powered pumps to handle the task.
  • To ensure no hidden pockets of water remain, we use moisture detection tools and hygrometers that locate moisture throughout your interior.
  • If we suspect the storm left moisture hidden behind walls and in the ceilings, we employ infrared camera technology. 

What Happens to Saturated Materials? 

There are many times when flood-saturated materials need removing way of controlled demolition. The team uses flood cuts to remove sheetrock up to several inches above the waterline, which allows us to thoroughly dry the wall cavity before the new sheetrock is put into place and refinished to look like new. 

When you call SERVPRO of East Raleigh/Zebulon, you can feel confident that your flood damage project is in excellent hands. Contact us by calling (919) 250-0455, and we can send out a team as soon as possible to get to work. 

More about Raleigh.

How Can I Eliminate the Risk of Long-Term Soot Damage in My Kitchen?

6/23/2020 (Permalink)

Fire damaged kitchen Call our experts after you experience a fire disaster, we have training in fire & smoke restoration, odor control, upholstery & fabric cleaning.

IICRC-Certified Restoration Technicians Can Restore Your Fire-Damaged Raleigh Home After a Kitchen Fire.

According to the National Fire Protection Association (NFPA)'s data, cooking equipment causes a whopping 49% of home fires based on 2013 to 2017 annual averages. 66% of cooking fires are ignited by food during the cooking process. Raleigh homeowners need a fast-acting team that can minimize structural and property losses.

When fire damage affects your Raleigh home’s kitchen, SERVPRO technicians are available to provide mitigation and restoration services 24/7. This fast-acting, emergency response to disaster minimizes structural and content losses for homeowners and reduces the impact that soot and protein residues can have on surfaces over time.

What Can Soot Residues Do to My Home Over Time?

  • Affect indoor air quality. Soot deposits become ionized during a fire, which allows it to cling to surfaces, including your HVAC system. Without professional cleaning, the soot can then spread throughout your home and affect the cleanliness of the air throughout your property.
  • Produce foul odors. The flames do not leave behind a smell, but smoke does. It can penetrate porous surfaces deeply, even those that do not seem affected on the surface.
  • Stain and corrode surfaces. Wet smoke from low-heat fires, in particular, can leave sticky, hard-to-clean deposits that smear when homeowners attempt to remove them with consumer-grade products.

Can SERVPRO Clean My Kitchen Appliances?

SERVPRO technicians can clean light damage to appliance finishes with EPA-registered water-based detergent solutions to remove light residues. However, if more extensive smoke damage is present, cleaners with increasing levels of alkalinity may be used to combat the acidic corrosion caused by soot. Licensed electronic service technicians can examine and clean the interior components of your home appliances.

SERVPRO of East Raleigh / Zebulon is prepared to leave your property looking, “Like it never even happened.” You can call (919) 250-0455 for disaster mitigation around the clock.

Learn more about Raleigh

What To Know About an Electronic Claims Service

6/11/2020 (Permalink)

Tablet and cel phone. SERVPRO offers an electronic claim service which can be beneficial

What To Know About an Electronic Claims Service

When you make an insurance claim after a flood or fire at your Willow Spring, NC, business it’s also important to work with one of your agent’s preferred restoration providers. Restoration services such as SERVPRO may offer an electronic claims system, which can be a beneficial tool for the agent working on your claim. This system can do the following:

1. It Can Be Accessed Remotely

One benefit of this system is that it can be accessed remotely. This will allow your insurance agent to be able to quickly get the information stored from any location where they may be working from. This way they don’t have to play phone tag with your restoration team to check progress, see a picture of the damaged space, or look up the damaged item inventory.

2. It Uses One Database Location

A variety of information may be needed when filing an insurance claim. Having an electronic service available can mean that all of this information can be compiled into a single database. This can save your agent valuable time when trying to locate necessary materials for your claim. Rather than playing phone tag or going through various files, they can simply look in the database for the relevant materials.

3. It Can Store a Variety of Information

Another benefit of this system is its ability to store a variety of information. These can include photographs of damage, itemized lists of affected office furniture and supplies, the repair plan, scans of relevant paperwork, and any progress reports made as repairs are completed. This means that no matter what type of information your agent may need, they have a central location to keep track of it.

The agent working on your Insurance claim may recommend a restoration service such as SERVPRO because they offer an electronic claims service which can be beneficial. This system can not only be accessed remotely, but it can also store a variety of information in a single location which can help save valuable time.

How To Prevent Water Damage When You're Away From Home

5/27/2020 (Permalink)

Water gauge pressure, hand shut off main valve, close-up. Before you head out on vacation, turn off the main water to your home

Imagine this nightmare scenario: You've been on vacation for several days or a few weeks, and when you return, you discover severe water damage in your home. This costly, time-consuming incident could destroy your home and ruin possessions and keepsakes. However, simple steps such as a water pipe repair and careful inspection of your home's systems can spare you a lot of grief.

Keep a Careful Watch

You may never expect something to go as wrong as a flooded home. This doesn't mean you shouldn't be vigilant in maintaining your property in Zebulon, NC. At least once a year, inspect the following:

  • HVAC system
  • Water heater
  • Rain gutters and downspouts
  • Foundation

Safeguard the Pipes
If you'll be away from your house during a point when the weather is cold, you'll want to treat your pipes so they don't freeze. A broken pipe can cause tremendous water damage. When pipes freeze, they can crack and burst, expelling heavy amounts of water onto your floors, walls, ceiling, and other materials. One way to prevent this in the winter is to insulate the pipes. Insulation is readily available and easy to apply.

Shut Off the Water
Before you head out on vacation, turn off the main water to your home. The valve may be located in various places from house to house. If you're not sure where to find yours, contact a plumber.

Drain the Water
After turning off the main water line, make sure you drain the water from every spigot and faucet in the house. This can prevent the need for water pipe repair as well as reduce the risk of having a flood.

Know the Consequences
Failing to take these steps can be catastrophic and require the work of professional flood cleanup companies. You could experience a loss of building materials, along with furniture, electronics, clothing, and documents. Following these guidelines will help keep your home and belongings safe from water damage. Don't risk needing water pipe repair or water removal.

Tips To Prevent a Hotel Fire

5/27/2020 (Permalink)

You know how to protect your home in Wendell, NC, from a fire, but what can you do when you're on the road? You can't control every situation that might cause a hotel fire, but there are some smart fire prevention tips to remember when you travel.

Be Proactive in Preparing For a Hotel Fire

Before you book a room, make sure your hotel choice has smoke alarms and an automatic sprinkler system. It’s also a good idea to pack a flashlight with extra batteries, in case the power goes out.

Get To Know the Hotel Layout

After you’ve checked in, carefully read the evacuation plan. Become familiar with the exit routes near your room.
Count the number of doors between your room and the closest exit, in the event that smoke makes it difficult to see where you’re going.
Locate the fire alarms situated on your floor and near your room.

Prevent a Fire in Your Hotel Room

Never light candles or use matches in your hotel room. Always choose a hotel that is smoke-free to reduce the risk of a fire. If you need to smoke, go outside to a safe smoking area and discard the cigarette butts safely.
Keep flammable items away from heat sources, such as hairdryers and coffee pots. Turn off all appliances as soon as you are finished using them.

Keep your room’s keycard next to your bed so that it is handy if you need to leave the room quickly. In the event of an emergency, never evacuate using the elevator. If you aren't able to use the stairs or have difficulty navigating them, insist on a room on the first floor when you check-in. The hotel staff will contact a professional to conduct a fire damage assessment if fire restoration is required.
Following these simple safety tips will help you keep a level head in the event of a hotel fire.

4 Steps You Must Take After a Fire

5/25/2020 (Permalink)

It’s every business owner’s worst nightmare: a fire starts in the office, threatens your safety and inflicts serious damage. You prepare your best to ensure this never happens, but this won’t guarantee your immunity from a disaster. If you’ve had a fire at your place of business in Raleigh, NC, you need to act quickly so the fire restoration process can begin and allow you to return to work.

4 Steps You Must Take After a Fire

1. Stay Safe

Nothing is more critical than the safety and well-being of your employees. Your building’s integrity, your business information and your equipment are secondary to getting everyone out and away from harm.

• Develop a fire escape plan.
• Practice your plan at least annually.
• Do not re-enter the building unless a competent professional deems it safe to do so.

2. Document Damage

Depending on how severe the damage is in your building, you might not have access to your business for several days or even longer. If you can’t get inside for a while, have a trained professional such as firefighter take photos to record the extent of the damage and what areas were affected. Make sure you don’t touch any items, however.

3. Contact Insurance

If your company has fire insurance coverage, you will save yourself many financial headaches. Call your insurance agent as soon as you can - even before the fire restoration process begins.

4. Cleanup Structure

Only the most qualified professionals should handle this step. A company that specializes in fire cleanup and smoke cleaning will remove all soot and ash from your building. The technicians will extract any water and will clean and sanitize damp areas. A board-up service will cover holes or damaged structures as well. The team will also tear out unsalvageable carpet, drywall, furniture and other items. A skilled group of professionals will then replace these so you can resume your business in the building.

Fire restoration is critical, so you must hire the most reputable companies to help with this effort. Also, make sure you involve your insurance company.

A Pipe Burst Doesn't Mean New Wood Floors

5/12/2020 (Permalink)

Wooden floor wet due to water loss Wood floor damaged by water in a Garner, NC business

If you have a pipe burst at your business in Garner, NC, you likely have a lot of questions about the best way to clean up your wood floor. Letting a wet floor sit for too long could mean long-term damage, such as warping or mold, which can be costly to repair or replace. Knowing when and how to effectively clean wet wood can keep your business running smoothly.

Timing Is Everything

In a crisis situation it can be easy to become overwhelmed and not know where to start. In the case of water on a wood floor, you want to take action within the first 24 hours to ensure the least amount of damage:

  • Move all furniture and other items off the floor surface; you don’t want to miss any pooling water.
  • Use towels, a mop, and a wet vacuum to help to remove water where the pipe burst.
  • Turn on the AC and open doors in the affected area to help air-dry the wet floor.
  • Once dry, use a disinfectant on all affected areas.
  • Place a dehumidifier in the area to continue drying out the room.

Don’t Be Afraid To Ask for Help

Getting your business into working order after a flooding incident can be daunting. For help dealing with water clean-up in Garner, NC, call a commercial water damage expert. A water removal team can provide services that your business may not have access to, including water pumps, dehumidifiers, sanitation methods, and restoration services. These additional procedures offer peace of mind that you won’t be left with residual issues causing stress in the future.
Whether you choose to call in experts to help or mitigate the damage on your own, cleaning and drying your wood floor after a pipe burst scenario helps to keep your business thriving. By taking the time to clean and dry your floors at the time of the incident, you can save on the future cost of replacing your floors.

How To Prevent Mold Growth

5/12/2020 (Permalink)

Background of mold, sign that says ANYWHERE Mold spores are present almost everywhere

How To Prevent Mold Growth

Mold growth in your Knightdale, NC, business can be a major problem. Fortunately, with a little knowledge and preventive maintenance, you can help your facility remain mold-free.

Necessary Conditions
Although mold spores are present almost everywhere, there are a few conditions that must be met before mold can colonize an area. The following are three things that all mold needs to grow:

  • Food
  • Water
  • Warmth

Most indoor locations have many food sources and are warm enough for mold to thrive. Therefore, the main determinant in where mold can grow is the presence of moisture. Keeping your facility dry will go a long way toward preventing a mold infestation.

Common Locations
Common places to find mold growth include areas with high humidity, such as bathrooms and kitchens. However, there are some locations that are occasionally forgotten when checking for mold. Some overlooked places are the following:

  • Paper
  • HVAC systems
  • Ceiling tiles

Paper items are very good food sources for mold, so it is important to make sure document storage areas stay dry. Ceiling tiles are also prone to mold infestation because of their pulpy nature. Due to the high levels of condensation present, HVAC systems are ideal locations for mold to thrive. Be sure to check ductwork, drain pans, and other components for signs of growth. Clean the system regularly to prevent buildup of mold spores.

Preventive Measures
In addition to keeping your building dry and checking for signs of mold, there are a few other things you can do to decrease the chance of a mold infestation. Install a HEPA air purification system to decrease the number of mold spores present. Clean the building, including carpeting, thoroughly and regularly. Consider investing in mold-resistant paint, upholstery, and carpeting. Clean up any water damage as soon as possible because mold can begin to grow in as few as 24 hours.
Unfortunately, even the most conscientious business-owner's property can suffer mold growth. However, an experienced restoration company can help you get your commercial property back to normal quickly and safely.

5 Tips To Prepare Your Home for a Storm

4/29/2020 (Permalink)

Close-up of a professional gardener pruning a tree Trimming back any trees in your yard may help prevent damage

Five Mitigation Tips You Can Use To Protect Your Home

If you know a storm is coming in Raleigh, NC, then it may be time to start protecting your home from the various types of weather damage that could occur, including flood water. There are five common damage mitigation tips your local restoration service recommends that you can use to protect your home.

1. Trim Trees

Trimming back any trees in your yard may help prevent damage. Look for branches that overhang the roof, as well as dead or weak breaches that could break and fall during bad weather.

2. Pick Up the Yard

It’s also a good idea to bring in any outdoor furniture and clear your yard of debris before the storm arrives. Debris and furniture have the potential to be picked up by high winds and blown into the home.

3. Clean Out Gutters

It’s important to keep your gutters free of debris, as clogged gutters could lead to water overflow and flood your roof. This flood water can lead to water damage in the roof and possibly cause problems in the attic as well.

4. Protect the Home

If you have exterior repair work underway, or areas that are at risk of needing repairs, it’s important to protect these spaces to help avoid a flooded building. Cover these spaces securely with a tarp or boards to prevent additional damage to the space until the repairs can be finished.

5. Stay Aware of The Weather

It’s important to stay aware of the weather in your area, as this can help you have enough time to prepare for a storm. Check your local weather advisories to find out how severe the storm is expected to be, and if the recommended mitigation measures.

Using these five tips can help you protect your home against wind damage, flood water, hail, and other forms of damage caused by the weather. If you do find a storm that has caused problems to your home, then a local restoration service may be able to help.