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Contaminants in Flood Waters

5/11/2019 (Permalink)

Storm Damage Contaminants in Flood Waters Bacteria in floodwater can cause serious bacteria growth in a very short period of time during a storm event

Flooding can be caused by heavy rainfall, ocean surf or river overflow. It can also be the result of plumbing mishaps inside buildings, such as broken pipes or sewer backups. Regardless of the reason, flooding can cause significant water damage to a building and its contents and pose a threat in any location, including Raleigh, NC. Depending on the cause, water from flooding events can be highly polluted and contain a host of disturbing contaminants.

Why Is Flood Water Unsafe?

Water from flooding events is categorized based on the level of pollution. Black water is the most polluted category and is the most serious type to manage. When water rises, it comes into contact with sources of pollution and picks up numerous contaminants:

  • Chemicals
  • Sewage
  • Bacteria
  • Viruses
  • Trash and wreckage

How does the water become contaminated? Recall the images you have seen of flooded areas. Have you ever seen a car submerged in water, for example? All of the fluids in the car (e.g., gasoline, coolant) are susceptible to leakage under these conditions. Similarly, flood water can come into contact with underground septic tanks and sewer systems, which allows the contents to leach out into the water. If your building is flooded with contaminated water, the concern is not only water damage but also contamination of the structure itself.

How Can It Be Cleaned Up Safely?

Buildings that have experienced an influx of black water should be cleaned by experienced professionals who have the appropriate equipment to do the job and are trained to work under potentially hazardous conditions. It is often the safest way to manage the situation and may also be the simplest option.

Flood water contamination can be a serious threat, and buildings should be meticulously cleaned when flooding occurs. Water damage should be managed by commercial storm damage restoration personnel, especially if contamination is suspected. Professionals can ensure your building is thoroughly cleaned, and it will be “Like it never even happened.”

4 Steps You Must Take After a Fire

4/30/2019 (Permalink)

It’s every business owner’s worst nightmare: a fire starts in the office, threatens your safety and inflicts serious damage. You prepare your best to ensure this never happens, but this won’t guarantee your immunity from a disaster. If you’ve had a fire at your place of business in Raleigh, NC, you need to act quickly so the fire restoration process can begin and allow you to return to work.

4 Steps You Must Take After a Fire

1. Stay Safe

Nothing is more critical than the safety and well-being of your employees. Your building’s integrity, your business information and your equipment are secondary to getting everyone out and away from harm.

• Develop a fire escape plan.
• Practice your plan at least annually.
• Do not re-enter the building unless a competent professional deems it safe to do so.

2. Document Damage

Depending on how severe the damage is in your building, you might not have access to your business for several days or even longer. If you can’t get inside for a while, have a trained professional such as firefighter take photos to record the extent of the damage and what areas were affected. Make sure you don’t touch any items, however.

3. Contact Insurance

If your company has fire insurance coverage, you will save yourself many financial headaches. Call your insurance agent as soon as you can - even before the fire restoration process begins.

4. Cleanup Structure

Only the most qualified professionals should handle this step. A company that specializes in fire cleanup and smoke cleaning will remove all soot and ash from your building. The technicians will extract any water and will clean and sanitize damp areas. A board-up service will cover holes or damaged structures as well. The team will also tear out unsalvageable carpet, drywall, furniture and other items. A skilled group of professionals will then replace these so you can resume your business in the building.

Fire restoration is critical, so you must hire the most reputable companies to help with this effort. Also, make sure you involve your insurance company.

What To Do When Your Flight Is Canceled Due to Storms

4/25/2019 (Permalink)

Three Ways To React When Your Flight Is Canceled Due to Storms

A canceled flight due to a storm in Eagle Rock, NC, can leave you feeling frustrated. However, there are various ways you can react to a cancellation that may make your experience less stressful.

1. Prepare Before Entering the Airport

Before your trip begins, it can be wise to pack extra clothing, medication and personal items that you may need if your flight is delayed or canceled. If you know that your area may be affected by storms, it can be helpful to prepare your home ahead of time by placing items in water-resistant containers and following other storm tips. Additionally, it can be useful to locate your local storm damage restoration experts and to write down the company’s contact information just in case your home becomes damaged.

2. Request Accommodations

Once your canceled flight has been announced, it can be helpful to speak to someone at the airport who can assist you with accommodations. Often, it is possible to get another ticket for a flight that will leave to the same location later in the day. However, if this is not possible, spending the night at a nearby hotel may be the best option. Though each airline has different policies on what accommodations they will cover, you should still request advice on what services are convenient to your location.

3. Adjust Your Plans

Once you have been accommodated, readjusting your original plans can help you make the most out of your trip. If you find yourself with a few hours to spare before your flight, you can take the time to explore a few nearby destinations in your area. In the event that you’re spending the night at a hotel, you may feel more at ease by taking advantage of any complimentary services the hotel offers. Adapting with ease can make the change in plans feel more like an adventure than an inconvenience.

A canceled flight doesn’t have to cause major stress. Preparing before you go on your trip, requesting accommodations after your flight has been canceled and adjusting your plans can help you make the most out of your experience.

Are You in Need of a Flood Cut?

4/22/2019 (Permalink)

When dealing with contamination after major flooding, you may hear your restoration specialists mentioning something called a flood cut. To anyone without a lot of experience with flooding or the work that goes into restoring a home afterwards, this phrase may sound strange. What is a flood cut? Why and when is it necessary? The answers to those questions can help you decide on the best options for repairing your home.

1. What Is a Flood Cut?

A flood cut occurs when the contractor has to cut into the drywall of your Raleigh, NC home. The cut is usually made about 12–18 inches above where the flood line ends. Then, the drywall is taken completely out of the wall. The point of a flood cut is to remove the damaged wall and also to make sure that there is no moisture trapped behind it. Any and all mold and contamination can then be cleaned up as a result of the tear out.

2. Is a Flood Cut Necessary?

The answer to this question is "not always." Some flooding damage may be caused by clean water. This is water that doesn't contain any contaminates. If this is the case, then the specialists may do everything they can to fix the wall. However, if your flooding was caused by a backed-up sewer line or if it is contaminated with harmful pathogens, then the best course of action is a flood cut.

If your home has been recently flooded, then odds are you’ll have some damage to your home. Mildew and mold can grow fast, but often the contamination won’t be so extensive that you need a tear out. However, in cases of black water flooding, it’s imperative that you have a flood cut. When it comes to deciding which course of action is necessary, however, you should always have a consultation with professionals. After all, it’s better to be safe than sorry.
Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on storm damage.

What is Black Water?

4/19/2019 (Permalink)

What Is Black Water? 

Water from a flood can do a lot of damage to your place of business. Extensive water damage may even cause you to close up shop for several days (or weeks) until the damage can be fixed. There are three classifications of water, and each is treated differently.

Classification of Water

Clean water – Clean water is considered category one and poses no immediate health threats or contaminants. Flooding that involves clean water is usually due to broken water lines, toilet holding tanks, snowmelt, etc. category one water can turn into category Two water if left untreated. 

Gray water – Gray water is considered category two. It does contain some level of contaminants that may make you sick. Discharges from dishwashers, washing machines, sinks, showers, waterbeds and aquariums might be sources of a gray water flood. After about 48 hours of contact with building surfaces, category two water is upgraded to category three.

Black water – Black water is dangerous. Flood water from storms and hurricanes is considered category three. Water damage should be handled by a professional to make sure contamination is limited. Water leftover from flooding may contain sewage containing microbes, which are pathogenic to humans and cause many diseases. Make sure to take proper precautions when dealing with water from flooding. The best course of action is to hire flooding damage restoration professionals in Raleigh, NC.  

Black Water Flooding

Considerable care should be taken after a hurricane or storm that causes flooding. Inspections, testing and documentation are advised. You want to make sure it is safe to reoccupy a contaminated area before inviting employees or customers back into the building. You should never try to clean up sewer spills or contaminated water damage on your own. Hire someone with correct equipment and training for such a project. Improper cleanup procedures could lead to trouble down the road, so get the job done right the first time. Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on water damage.

Sewage Backup After Heavy Rains

4/18/2019 (Permalink)

Dealing With Sewage Backup After Heavy Rains

Heavy rains in Raleigh, NC might have resulted in a sewer backup inside your commercial building. Not only is the smelly, black water unsightly and unbearable, it also poses a health risk. Knowing how to react to such a situation is vital to minimizing damage and headache as much as possible and getting your operations back on track quickly and efficiently. Put these tips to use the next time your building is ground zero for a sewage disaster and an overflow of rain water. 

1. Be Cautious of Live Electric Currents 

It’s not news that water and electricity make for a bad mix, but it’s a fact that bears repeating in these situations. Caution is of the utmost importance when cleaning up wastewater in conditions where a live electric current might be running through the water. It’s always best to ensure all electricity is shut off before dealing with a sewer backup incident.

2. Clean Up as Much Water as Possible 

Once the necessary safety precautions have been taken regarding electricity, the next step is to clean up as much of the standing water as possible. The longer water is left unattended, the bigger chance of there being a mold outbreak, which only adds to the dangers and risks of a backed-up sewer. There’s also the fact that the more damage sewage and rain water do to a building, the higher the cost of remediation is likely to be. 

3. Check to See Who Is Responsible

With backed up sewers, determining who is responsible for the issues is paramount. For instance, it might be the city that’s responsible, which could make a huge difference when it’s time to file an insurance claim. Hopefully, once the rains end, the wastewater will flow normally down the drain, allowing you to take care of any remaining water and get back to business. 

Commercial building owners need to know exactly what to do with sewer backup, excess rain water and black water incidents. A single misstep can prove detrimental in more ways than one. 
Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on water damage.

How Do Experts Restore Water-Damaged Electronics?

4/18/2019 (Permalink)

Electronic devices or appliances may sustain damage and become unstable when exposed to or submerged in water. Devices that are powered on when damage occurs can be prone to short-circuit, which will reduce the likelihood of successful restoration. Experts who specialize in electronic damage caused by water can remove corrosion and replace ruined components. Learn more about the process that could restore the functionality of flooded electronics.

Off-Site Cleaning

Specialists will remove damaged electronics from a building or business that has suffered a leak or flooding for cleaning at an off-site location. This facility is equipped with the tools necessary to dry, clean or replace sensitive components. The restoration process involves several general stages:

  • Cleaning corrosion and debris
  • Drying
  • Repair

Items that are successfully repaired can be stored in a climate-controlled facility until a restoration job is complete. Proof of loss can be provided for electronics with irreparable damage to support an insurance claim for replacement.

Corrosion and Damage

Corrosion is the most common type of damage found in flooded electronics. This chemical reaction occurs when metal is exposed to hydrogen and oxygen. Corrosion will degrade materials used in circuits and other critical electronic components and can cause a device or appliance to short circuit or prevent it from functioning.

Restoration or Replacement

The owner of a building or business should consider whether the cost of restoring an electronic device or appliance will exceed the replacement cost. In some cases, it may be more cost-effective to claim some electronics as losses rather than risking a restoration attempt that may or may not succeed.

Electronics restoration experts may be able to fix damaged devices or appliances. In other cases, professionals can provide business or building owners with documentation to file a claim for replacing flooded electronics with irreparable damage. Rely on the expertise of water damage restoration specialists in Knightdale, NC.

Kitchen Safety Tips

4/17/2019 (Permalink)

You do it every day, oftentimes three times a day, without a second thought: cooking. For many people, cooking is second nature, and the thought of a grease fire or a kitchen fire is far from their mind. However, even the most experienced of cooks have set fire to their stoves once or twice. In fact, according to the National Fire Protection Association, kitchen fires are the leading cause of house fires. Fortunately, kitchen fires are highly preventable, with these tips from fire restoration experts in Raleigh, NC: 

• Keep track of what you place on your stove top. 
• Remain in the kitchen while you cook. 
• Wear proper cooking attire. 

Know What’s on Your Stovetop

One of the biggest culprits of kitchen fires is miscellaneous items left on stovetops, such as towels, papers, appliance cords and curtains. Keep your stovetop clear of all items that do not belong on a hot surface or, at the very least, know what is on your stove before turning it on. By keeping track of what you place on your burners, you can know what to remove and therefore prevent kitchen fires. 

Stay in the Kitchen While You Cook 

This tip is especially important if you have small children or animals. Children and pets may be small, but they’re quick, and if left unattended for even a second, they could unwittingly knock a hot pot from the stovetop or place a flammable item on its surface. Protect your home and your family by remaining in the kitchen and vigilant the entire time you’re cooking. 

Wear Proper Clothing

This is one of the most ignored cooking tips but probably one of the wisest. Many kitchen fires start because a flowing sleeve or a too-big shirt gets caught in a gas grill, burner or open flame. Make sure to wear tight clothing while cooking, and roll up long sleeves. 

Kitchen fires can be extremely dangerous, not to mention the extensive amount of fire damage they can cause. Fortunately, such fires are preventable. With these three tips, you can cook smart and stay safe whenever you decide to yield a spatula and frying pan. 

Steps for Removing Mold in Your Air Ducts

4/12/2019 (Permalink)

Commercial Steps for Removing Mold in Your Air Ducts Strong, musty smell can be a sign of mold. SERVPRO is highly trained and experts in mold removal.

Process To Remove Mold In Your Air Ducts

A musty smell in your building in Garner, NC, can be a sign of mold. If your customers or employees are complaining about the odor throughout the building, it may be hiding out in the ducts of your HVAC system. Professional HVAC cleaning can remove the fungus and improve your building’s air quality. Here are the steps mold mitigation experts are likely to take to complete this process.

1. Assessing the Issue

In order to use the right procedures, technicians need to know what kind of mold and how extensive a problem they are dealing with. They may test the area to determine where the mold is located and how much of your air ducts are affected. Once they know how big the issue is, they can formulate a plan that hopefully will leave your building fungus-free.

2. Pinpointing the Cause

Mold growth is often the result of unresolved water damage or excess dust. It doesn’t do any good to get rid of the malodorous mold if the factors that led to it persist. Professionals may need to find and remediate the cause of the problem with damage repair or HVAC cleaning before they tackle the fungus issue.

3. Shutting Off Air Flow

Mold spreads easily through the air. Because cleaning vents can stir up the spores in the growth, it’s important to seal off the area with the mold problem. Turning off the HVAC system and covering vents to limit exposure to other parts of the building is crucial.

4. Cleaning the Area

Spores are tiny and can thus infiltrate just about every surface, crack or pore. Certified professionals are trained to permeate every place these spores may hide. They may use a variety of methods to make sure your building is completely remediated.

If you smell mold throughout your building, HVAC cleaning may be in order. Call in the professionals to make sure it is done correctly and thoroughly.

3 Ways a Quick Disaster Response Improves the Restoration Process

3/25/2019 (Permalink)

Why SERVPRO 3 Ways a Quick Disaster Response Improves the Restoration Process Ceiling damaged in a commercial facility by storm

3 Ways a Quick Disaster Response Improves the Restoration Process

When a storm, flood or fire damages a business in Lizard Lick, NC, a quick disaster response is often essential. The restoration process can be drastically improved if a restoration company that is Faster to Any Size Disaster is employed.

1. Gives a Positive Public Perception

Often, it’s important for business owners to show the consumers in their community that they care about their business. However, consumers may believe that a business isn’t well taken care of if the company is outwardly damaged and there are no signs of a quick response. Alternatively, employing a vendor that can quickly respond to a disaster can show the community that the wellbeing of the business is a priority for the managers and owners of the company.

2. Decreases the Cost of Claim

After a commercial property is affected by a disaster, business owners often make an insurance claim. Unfortunately, many business owners are surprised to find that primary damage to a building can result in secondary damage such as mold growth. Secondary damage can increase the cost of the claim. However, choosing to employ a restoration company that’s Faster to Any Size Disaster can reduce the cost of the claim by taking steps to prevent secondary damage.

3. Restoration Begins Quickly

Starting restoration quickly can save business owners and insurance companies time and money. Before any repairs can be made, however, a building must be assessed by professionals who can determine what type of damage has occurred. If a company can respond shortly after a disaster, an assessment can be made quickly, and repairs can begin before more damage occurs. The sooner restoration begins on a commercial property, the sooner a business can reopen its doors.

Hiring a restoration business that’s Faster to Any Size Disaster can make the restoration process easier. A company that can respond quickly to commercial property damage will give a positive perception to the public, decrease the cost of the insurance claim and can allow the restoration to begin quickly.