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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Homeowners May Qualify for FEMA Assistance

7/21/2018 (Permalink)

Storm Damage Homeowners May Qualify for FEMA Assistance Homeowners Should Know Disaster Assistance Options

When a community is hit by a tornado, hurricane, tsunami or other storm and suffers from devastating flooding, the U.S. president may officially declare Raleigh, NC, a disaster area. This declaration allows the Federal Emergency Management Agency (FEMA) to offer federal assistance to those affected by the disaster.

Federal assistance is available to you when certain eligibility requirements are met: the home is in an area the president has officially declared a disaster; someone in your home is a US citizen, non-citizen national or qualified alien; the damage is to your primary residence; you cannot access or live in your home in its present condition; and expenses incurred related to the disaster are not covered by insurance or other sources.

Qualified Households May Be Eligible To Receive Federal Assistance

When you meet the federal requirements, FEMA may be able to provide assistance in the following ways:

• The cost of a hotel/motel room may be covered when flood waters make it impossible for you to access your house or live in it for a short time, or rental assistance may be available for an extended period of time while repairs are made or other housing is established.

• If your home and belongings have water damage and need repair by a professional restoration service provider, financial support may be available.

• Other expenses as a result of the flood may be covered as well: medical/dental, funeral, childcare, vehicle repair/replacement, and moving expenses.

Casualty Survivors May Apply for Assistance

You may apply for federal assistance before you file an insurance claim, but don’t forget to contact your insurance provider as soon as possible. After you apply for federal assistance, a home inspection may be needed to assess your property damage; an inspector should schedule an appointment with you. Inspectors, wearing official photo identification, make an assessment of the property but do not decide if you will receive assistance.

Homeowners Should Know Disaster Assistance Options

When you survive a major storm, the resulting damage may cause devastating consequences, but being well informed of your options for assistance can lessen the turmoil. FEMA assistance may be one of the options that you can depend upon. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

Reasons To Have Electronics Cleaned After a Fire

7/19/2018 (Permalink)

Fire Damage Reasons To Have Electronics Cleaned After a Fire In order to ensure that electronic devices can be used safely, they must be thoroughly inspected and cleaned during the fire cleanup process.

Fire damages everything near it. If a fire breaks out in your home in Raleigh, NC, you don't just need to have the immediate charred area cleaned. Fire cleanup must occur throughout your home. Even items that look like they are fine may have taken on severe smoke damage. This is especially true of your electronic equipment. Even if there is no visible damage, there are many reasons your electronics need to be restored by certified experts.

Items Affected

The effects of smoke may not be apparent at first glance. Unless your electronics are inspected by a qualified technician, you have no way of knowing if they were damaged in the fire. All of your electronics must be inspected:

• Computers
• Televisions
• Game consoles
• E-readers or tablets
• DVD players
• Stereos

Thermal Damage

The heat caused by the fire damages electronics. It can melt delicate components, causing the system to short or simply not work at all. It also expands the porous openings of the device, allowing smoke to enter. It can also warp devices, causing them to overheat the next time they are used. Every fire cleanup process includes taking into account the amount of heat that was present at the time of the fire to assess the potential damage it caused.

Smoke Damage

Smoke and soot are highly corrosive. The acidity levels in soot cause anything it infiltrates to degrade. The oxidation involved in the corrosion process can cause etching or pitting in the metal components of your electronics. Smoke is also electrically charged, which can cause circuitry to short and the devices to overheat when in use.

In order to ensure that electronic devices can be used safely, they must be thoroughly inspected and cleaned during the fire cleanup process. While it's possible that the fire caused too much damage to restore the machine properly, an electronics expert is your best chance of getting it to work again. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

Keep Sneaky HVAC Mold at Bay

7/14/2018 (Permalink)

Commercial Keep Sneaky HVAC Mold at Bay Mold may be part of life, but it doesn’t have to be an overwhelming problem.

Whether a new, old, small or large business, the people running it have plenty of things on their mind. When it comes to the structure the business operates out of, it can be easy to overlook what can’t be seen. One area of maintenance easily forgotten is HVAC cleaning—a surprising key to mold prevention.

While mold can easily be spotted on walls, floors and areas prone to water, it can also hide in air ducts. Below are three steps to help spot and deal with sneaky mold issues.

1. Inspect the HVAC system. Unfortunately, mold is something that pops up quickly and never completely goes away. Fortunately, it’s easy to minimize its growth by regularly checking around the system for moisture—mold fuel. Any signs of moisture around ducts, vents and the system’s parts, such as blowers, could indicate it’s time for an HVAC cleaning. Also, check that the drain and condensation pans are draining and not retaining water.

2. Get the system cleaned. Mold doesn’t only need to moisture to make its rounds. It can also grow on dust inside the ducts and vents. Cleaning vents helps reduce the accumulation of mold and keeps airflow operating smoothly. Business owners in Raleigh, NC, with the potential for mold in their vents should call an expert to help resolve the issue quickly and professionally.

3. Preventive maintenance keeps the mold away. Once an HVAC system is cleaned, its time to set up a regular maintenance plan. Change filters regularly to stunt future growth, and ensure that the filters are positioned correctly. Continue to regularly inspect the system and its components for any moisture buildup or improperly functioning parts. Additionally, regular general dusting and vacuuming can help air ducts stay relatively clean, keeping mold from serious growth. Lastly, be sure to set up an annual cleaning appointment with an HVAC expert.

Mold may be part of life, but it doesn’t have to be an overwhelming problem. While HVAC cleaning may not be on the priority list, its benefits can help put business owners’ minds at ease. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

Flushing 101: Water Heater Maintenance

6/22/2018 (Permalink)

Water Damage Flushing 101: Water Heater Maintenance Remember to perform routine flushes of your water heater to prevent the inside of the tank from corroding due to a buildup of mineral deposits.

Your home’s water heater is sometimes in an area that you normally do not frequent. Since you don’t see or operate it daily like other appliances, you may forget that it still needs to be flushed regularly for top performance. Here are five steps to perform a simple DIY water heater flush.

1. Turn It Off

If you have an electric heater, shut it off using your breaker box. For gas models, rotate the gas valve until the pilot light goes out.

2. Attach a Hose

Find the drain outlet valve, located at the bottom of the water heater, and connect a garden hose to it. Take the open end of the hose to a designated drainage site that won’t be affected by debris and hot water.

3. Drain It

Go back to the drain outlet valve and open it. After allowing the water to flow for a few minutes, go to the faucet closest to the heater and turn on the hot water. Doing this ensures the water will drain swiftly. Shut off the water supply after waiting a few more minutes. The water flow will slow down before completely stopping.

4. Restore the Water Supply

After the appliance has drained completely, turn the water supply back on and close all valves. Once the open faucet’s flow changes from sporadic to consistent and smooth, the tank is now running properly and is full.

5. Restore Power and Turn On the Heating Element

You can restore the unit’s power and turn the heating element back on after ensuring the tank is completely full. Then turn the running faucet off and give yourself a pat on the back for a job well done.

Remember to perform routine flushes of your water heater to prevent the inside of the tank from corroding due to a buildup of mineral deposits. If you wait until it’s too late, the unit may begin leaking. If this happens, be sure to call a water damage cleanup crew in Raleigh, NC. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

5 Ways You Can Clean Up After a Building Flood

6/21/2018 (Permalink)

Commercial 5 Ways You Can Clean Up After a Building Flood A flooded building in Raleigh, NC, can be a nightmare to deal with, but it can be fixed.

No one wants to experience a flooded company building, but it happens from time to time. In order to get back to business as soon as possible, you can do a few things before the professional cleanup crew arrives.

If you caught the flooding early, these steps can help start the cleanup process. If the water has been standing for several days, however, it is best to contact an expert to deal with possible mold or sewage contamination.

1. Power Down

If you can safely reach your breaker, shut off power to the building immediately. Please call an electrician if you have to walk through standing water to access the power switch.

2. Get Ready to Clean

Be sure to wear boots, gloves and a face mask while moving furniture and cleaning up a flooded company building. If your damage was caused by a broken pipe, you will want to be extra careful about exposure to chemicals or toxins.

3. Remove Water

Try to remove as much water as possible. Once the standing water is gone, run a dehumidifier and fan to begin the drying out process. The key here to prevent mold and mildew from growing in the moist environment.

4. Get Rid of Damaged Items

Paper products, carpeting and wall coverings usually do not hold up after being flooded. Discard or recycle anything that appears to have been damaged by water. Hard surfaces and clothing can be cleaned.

5. Wash Your Clothes

Be sure to wash any clothing that you or your employees wore during the cleanup process. They can potentially be contaminated with mold or sewage. This clothing should be washed separately from uncontaminated items.

A flooded building in Raleigh, NC, can be a nightmare to deal with, but it can be fixed. Taking the above steps and talking to a restoration expert can save you on costly downtime and damage.

Why Your Business Needs Flood Insurance

6/15/2018 (Permalink)

Storm Damage Why Your Business Needs Flood Insurance Even the most prepared business owners may be hit by a flood.

Floods are one of the most commonly declared natural disasters, but many Raleigh, NC, business owners are not prepared for the damage a flood can do to their establishment. Even just a few inches of water can damage walls, inventory and equipment. Most natural disasters are covered under commercial insurance policies, but flooding typically is not. Nobody wants to find themselves in water up to their knees and then come to find out they don’t have flood insurance.

What Is Considered a Flood

When water affects at least two properties or 2 acres of land, it is usually considered a flood. Flooding is water that inundates an area, whether it be from snow melt, heavy rain, dam breakage, overflowing rivers or other water-related issues.

How To Know If You Need Insurance

If your business is on a lower level, you are definitely at a higher risk for flooding. Knowing if you reside in or near a flood zone will also help you assess your risk of flooding.

What Is Not Covered

There are some losses a business can experience that insurance for floods will not cover:

? Income loss due to business not being fully operable
? Company vehicles
? Septic systems
? Landscaping

How Soon Coverage Starts

There is usually a 30-day waiting period from the time you purchase coverage until the coverage goes into effect.

How Much Coverage Is Available

Commercial flood insurance can protect your business whether it be large or small. Most commercial policies provide up to $500,000 for inside contents and $500,000 for the building. Here are the most common items covered:

? Merchandise
? Machinery
? Inventory
? Building

Your insurance company will work with flood remediation professionals to clean items, repair water damage and assess which belongings are a total loss.

What If More Coverage Is Needed

If your property is valued above the national limits, you can get additional coverage by purchasing an excess flood policy.

Even the most prepared business owners may be hit by a flood. Knowing that your business is covered with flood insurance can provide piece of mind should such a disaster happen. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

What Goes Into a Fire Damage Estimate?

5/21/2018 (Permalink)

Commercial What Goes Into a Fire Damage Estimate? A qualified company will include deodorization in your fire damage estimate and will have the tools and chemicals necessary to remove smoke odor.

After a fire on your commercial property, one of the first steps is having an insurance adjustor out to evaluate the damage and determine what you can claim on your insurance. You may also have a commercial fire professional from Raleigh, NC, out to determine exactly what you can salvage, and how. But what exactly does a fire damage estimate entail?

Evaluating What Can Be Saved, and How

While an insurance estimator is determining how much you can be reimbursed for your losses, a fire damage estimator’s job is to:

• Provide immediate emergency response to prevent secondary damage through mitigation
• Fully assess the extent of the damage and give an accurate picture of remediation efforts
• Determine what can be cleaned and restored
• Determine what should be torn out/destroyed and rebuilt/replaced from scratch
• Provide a cost breakdown for cleaning and teardown services
• Deliver an approximate timeline for completion

Will My Insurance Cover the Cost of Fire Damage Restoration?

The amount of a fire damage estimate may not match with the amount of an insurance claim, but only the fire damage professional and insurance adjustor can provide accurate information on that depending on the extent of the damage to the property. The claim may fully or partially cover the cost of fire remediation. Unless you intend to pursue further claims with your insurance company, anything not paid by the claim would come out of pocket.

Does Cleanup Include Deodorization?

If you’re working with a qualified company, yes. Smoke odor can permeate items with a lasting stench, often associated by yellowed smoke stains. If the odor is strong enough, it can last years and create an unpleasant effect on anyone in the vicinity of the smoke-damaged, contaminated items. A reputable, qualified company will include deodorization in your fire damage estimate, and will have the tools and chemicals necessary to remove smoke odor from even the most porous items without damaging them. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

How Can I Detect Mold in My Home?

5/16/2018 (Permalink)

Mold Remediation How Can I Detect Mold in My Home? Specialists can educate you on what causes mold to flourish, and how to prevent another outbreak by pinpointing the source of your infestation.

Mold can be like cockroaches; if you see even one patch it can mean a larger infestation throughout your walls or through other areas of your home. Just getting rid of that one patch may not be enough, but how can you tell if you have even more mold throughout your Raleigh, NC, home?

Find an Indoor Environmental Specialist

If you’ve never heard of indoor environmental specialists, they’re certified professionals who can:

• Test for air quality
• Test for and identify mold infestations
• Identify the type of mold and its effects
• Pinpoint the location of hard-to-find mold outbreaks
• Recommend safety and remediation activities

When an indoor environmental specialist conducts a mold test, they’re often able to pick up sensitive information that wouldn’t otherwise be detectable by the naked eye or with over-the-counter mold tests.

Can an Indoor Environmental Specialist Get Rid of My Mold For Me?

Sometimes, though you can never truly be free of mold when the spores are constantly active in the air around you. You can only minimize and control its presence. Some indoor environmental specialists are certified for mold remediation, while others may refer you to additional professionals to devise and launch an effective remediation plan to rescue your home from mold. Either will be able to tell you the first steps to take to prepare your home for mold remediation.

Can an Indoor Environmental Specialist Help Me Prevent Mold?

Absolutely. Specialists can educate you on what causes mold to flourish, and how to prevent another outbreak by pinpointing the source of your infestation. Usually the cause is water leaks and water damage, providing the fuel mold needs to thrive on organic matter. A remediation and environmental specialist can talk to you about removing these sorts of problems from your home, and steps to take to prevent excess moisture in your environment from contaminating your home with fresh mold. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

Kitchen Fires: Smart Cooking Is the Best Deterrent

5/7/2018 (Permalink)

Fire Damage Kitchen Fires: Smart Cooking Is the Best Deterrent Better safe than sorry is more than a cliché. When it comes to avoiding kitchen fires, it’s one of the best tips ever.

Whether you cook to survive or the kitchen is the heart of your home, it’s the most likely room for home fires to start. By following a few basic tips, you can easily prevent kitchen fires and avoid the heartbreak of fire damage to your beloved appliances and keepsakes.

Avoid a Disaster While in the Kitchen

Many people know the best way to extinguish a grease fire is by smothering it or using a fire extinguisher — never use water, which makes these fires spread and intensify. However, the best way to prevent any kitchen fires from starting in Raleigh, NC, is smart cooking:

1. Wearing flowing clothes like kaftans and robes with gull-wing sleeves while cooking may sound like fun. However, those styles increase the chance of the cook catching fire when the loose material hits a hot burner or oven element.
2. Grease buildup on stove surfaces, under burners and in the interior of the oven easily catches fire, so keep those areas clean.
3. Never walking away from a stove while broiling, grilling or frying is one of the best tips to avoid kitchen fires. The high temperatures required for all those cooking methods make them the most dangerous, and even a few seconds out of the room is enough time for food or grease to ignite.
4. Timers aren’t just for baking. It’s easy to get distracted, so set a timer for 15 or 20 minutes when you leave the room and come back for a minute to occasionally stir the sauce, taste the soup, or just make sure everything is on track.
5. Keep your stovetop and adjacent surfaces free of everything flammable, including curtains, food packaging, bags, potholders and wooden kitchen tools.
6. It’s easy to get caught up in serving, eating and cleaning up when you cook. Before leaving home or retiring for the night, take a minute to double-check that all small appliances, ovens and stovetops are switched off.

Better safe than sorry is more than a cliché. When it comes to avoiding kitchen fires, it’s one of the best tips ever. Contact your local fire department in Raleigh, NC, with questions or concerns about home fire prevention. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

Why Is Black Mold Growing in My Building?

4/26/2018 (Permalink)

Black mold is one of a variety of mold or fungi that are caused by moisture that doesn’t dry out quickly. It can grow anywhere in a building where there is moisture, high humidity or standing water. Here is what you should know to find problem areas and prevent mold.

Finding Moisture Problems

In commercial buildings in Raleigh, NC, there are multiple areas where a moisture problem can lead to the growth of mold. Some of the most common moisture issues in commercial buildings include the following:

• Water from leaking pipes or roof leaks
• Excessive humidity in areas such as wash rooms, boiler rooms or cafeteria kitchens
• Areas with poor ventilation such as locker rooms
• Ground water that runs into a building’s foundation or basement
• Any spills or drips that aren’t quickly mopped up or dried
• Damp insulation from internal leaks in the walls
• Poor building maintenance

Preventing Mold Growth

Generally, the best way to deal with any moisture problem that could lead to the growth of black mold is to prevent it in the first place. If you suspect a problem, do a thorough inspection of your building, looking for all the problems listed above. Talk to your building maintenance crew about ways to minimize standing water, moisture and high humidity in all areas. These may include improved ventilation systems on air conditioning and heating units, more fans and ventilation in damp areas such as locker rooms and kitchen areas, moisture-resistant insulation, frequent checks of rugs, carpets and ceilings to make sure they aren’t wet from spills or leaks.

The design and layout of a commercial building can also help minimize any problems. Tile, linoleum or other hard floor surfaces are usually better choices than carpeting, which can soak up moisture. Mold can grow underneath a wet carpet quickly. Improved venting and windows that can be opened to allow air to circulate more freely can also help prevent growth of fungi or mold.

Mold is often hard to tackle alone. If you’ve taken all the necessary precautions but still have black mold in your Raleigh, NC, building, be sure to hire an expert in mold cleanup that is familiar with the problem and knows how to eliminate it. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

3 Things To Do When Your Toilet Overflows

4/22/2018 (Permalink)

Nothing can ruin your day like a flooded toilet. Beyond the ick factor, you usually have to act fast to prevent serious water damage. If you’ve had a major flood in your house thanks to sewer damage in Raleigh, NC, you should call a water restoration specialist ASAP. In the meantime, here are some tips to mitigate the damage.

1. Stop the Water Flow

Any sewage company will likely tell you, in the event of a flooded toilet, step one is shutting off the water source. You can do this by turning off the valve behind the fixture. This may not solve your bathroom woes, but it can help stop the spread of water damage.

2. Clean Up Standing Water

It’s good planning to have gloves, mops, rags, paper towels and other cleaning materials on hand for an emergency. Standing water—the visible water that has flooded—should be absorbed as quickly as possible before it seeps into the flooring.

For a serious flood that affects two floors, you may have to remove the flooring and ceilings. Sewer damage that seeps into the floor can lead to the formation of mold. By removing the wet materials, you’re often able to disinfect and dry everything out to ensure that you don’t get any nasty surprises down the road.

3. Ventilate

Air out the rooms as best as you can. Open all the windows and bring in any fans you have around the house. Keeping the air moving can help dry out the area and reduce humidity before your water restoration specialist arrives.

Sewer damage from a flooded toilet is never fun, but if you act fast with these simple steps, you can have a better chance at reducing the extent of the damage to your home. Because of the bacteria inherent in toilet water, for any major amount of flooding, be sure to call a professional in Raleigh, NC, to assist in clean up. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

A Flood Cut Is Your First Step to a Dry Home

4/17/2018 (Permalink)

Powerful stormy weather, such as the recent torrential rainstorms in Raleigh, NC, can wreak havoc on homes causing flooding and related damage. Homeowners can be left to face the tumultuous project of restoring their residences. There are often many factors to consider for a safe and effective clean-up, such as the degree of water penetration throughout the house. Water damage specialists can be a vital resource in combatting the effects of water inside your house. They are usually trained to analyze and determine how much damage your home has sustained and put you on specific path to normalcy.

What Is a Flood Cut?

Once it is determined water has compromised the walls, it may be necessary to perform a flood cut. A flood cut typically follows specific steps:

• Determine and mark the water level throughout the home. This water line may vary based upon the degree of flooding.
• Mark again at least 12 inches above the noted water line mark, which is the flood cut line.
• Slice and remove the dry wall at the flood cut.

For example, if the water level stopped 4 inches from the floor, a flood cut could be created 16 inches from the floor.

Why Is a Flood Cut Helpful?

Once the flood cut is performed, the specialists can tear out any affected materials behind the wall, such as insulation. This is often necessary to alleviate the possible development of mold and mildew. Water damage specialists can remediate mold contamination so residents can be free of concerns.

Flooding within your home may feel invasive. Personal property can be harmed as well as the structure itself. The emotional toil may be overwhelming, as well as the process of restoration. A flood cut can help create a barrier against continued water intrusion. If you experience a problem, work with a professional restoration company to put your home back in order. For more information, visit http://www.SERVPROeastraleighzebulon.com/

Lawn Slime: An Uninvited Visitor

3/27/2018 (Permalink)

When it comes to the topic of mold, most residents in Raleigh, NC likely think of greenish-black spots on shower walls or underneath old wallpaper. Just as mold thrives in a wide variety of places, it can also easily spread outdoors, as seen in the infamous lawn slime that plagues yards of all kinds. Keep reading the pointers below to find out what this type of mold is, what its common characteristics are, and how to identify it.

What Is Lawn Slime?

A homeowner unfamiliar with outdoor mold may be shocked to find a dark, sludgy substance across the yard. Like most types of fungi, slime mold grows in a variety of forms and can actually help other parts of the yard break down organic matter. Outdoor slime can take on many different colors, such as pink, blue, or orange, but it is usually dark.

How Long Does It Last?

A common characteristic of mold is that most types depend largely on temperature and moisture. If both of these elements are at the right levels, it may be years before lawn slime fades into the background of your domain. For instance, if your area sees a lot of rain, you can likely expect the slime cleared from patches in your yard, only to see it reappear days later.

Where Can One Spot It?

Aside from the most obvious location of your lawn, outdoor mold can pick favorite areas to spread. While it mainly sticks to lawns, this type of fungus can also affect paved areas, such as sidewalks and driveways. If you see a powdery or slimy substance outside your home, you are probably dealing with some degree of this mold.

When you've discovered a problem that is making your home less homey, small patches of lawn slime can seem magnified. Although it can become a spot for slip and falls when on paved areas, slime in your yard is typically no major cause for alarm. Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on mold. 

How Can You Prepare for Flood Damage?

3/22/2018 (Permalink)

Mother Nature is unpredictable, but even when you can’t prevent or predict flooding, you can still be prepared. Flood damage and storm damage can cause costly and catastrophic losses that many commercial businesses struggle to recover from. With appropriate preparations, you can minimize loss of property, inventory, and livelihood.

1. The First and Best Preparation Is Prevention

If you’re selecting your first commercial location, one of the best things you can do is choose a site that’s both advantageous to your business needs and positioned strategically in a low-flood zone. Historical flood data in Raleigh, NC can tell you which areas are less likely to deal with flooding and runoff.

If you’re already established, though, you can still mitigate damage by ensuring your property is water-tight. Check weather stripping and sealing, and where applicable, use waterproof coatings and paint.

2. Stock Up on Sandbags

When you know bad weather is coming, it helps to have sandbags on hand. Sandbag your doors and windows to create a watertight seal and prevent windows from breaking inward. You can also sandbag your walls if you have enough, particularly if you’re worried about water damage or about walls breaking inward under heavy flooding.

3. Seek High Ground

If you have the ability to move inventory, furniture, and office equipment to a higher floor in the event of a flood, take advantage to keep your investment safe. Migrate anything that isn’t fixed in place. Organize and label everything neatly as needed; you may also need to create a labeled floor diagram to replace things after.

4. Check for Leaks

Although sandbagging will help prevent some water intrusion, check your entire property for leaks. This includes checking your ceiling. Sandbags can’t prevent roof leaks, which can cause major storm damage and make the work of restoration specialists even more difficult. One good way to test if areas are watertight is to check if they’re airtight. You may notice drafts already, but you can also use a can of air to check any seams or jointed areas. Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on commercial storm damage. 

How Long Does It Take To Repair Water Damage?

3/22/2018 (Permalink)

Water Damage How Long Does It Take To Repair Water Damage? Heavy rains that recently impacted our area caused a storm water intrusion in this home that left the floor covered in water.

Flooding caused by bursting pipes or some other plumbing disaster can affect your Raleigh, nC home on a variety of levels. Water can cause considerable damage to your large appliances, floors and furniture. When a flood occurs, you may be unsure about the extent of the trouble or how long it might take to fix. However, working with flood restoration professionals and your insurance company can help you create a working timetable for necessary repairs.

Location Matters

Where the flood took place can affect how long it takes to make repairs. For example, small or slow leaks in a utility room can be repaired quickly if they come from these sources:

" a leaking water heater
" a washing machine
" a clogged sink

However, bursting pipes in your basement due to a sudden cold snap may take four days or more to repair, especially if the resulting flood waters are more than a few inches deep.

Plumbing Problems May Slow Repairs

Water damage can be slowed or stopped by shutting off the supply lines in your home. However, if you need to call a plumber in to fix a broken pipe, this may extend the repair process by several days, especially if you cannot find someone to come out right away. In the meantime, you can ask your flood restoration experts to remove standing water and begin repairs to your walls and floor if necessary, and contact your insurance agent to begin a claim.

Material Drying Can Affect a Timetable

If your floors and countertops were affected by a flood, the material they are made of can affect how long it may take to repair them. For example, hardwood floors may need to undergo a special drying process to ensure they do not warp or suffer discoloration.

Flooding in your Raleigh, NC can occur for many reasons. However, whether you are dealing with bursting pipes or a leaking appliance, being able to gauge how long it will take for repairs to be completed can help you feel more confident about their outcome. Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on water damage. 

How Can I Prevent Mold From Growing?

2/19/2018 (Permalink)

Mold spores are present everywhere, and they can quickly begin to grow and spread if good mold prevention practices are not in place. You can prevent the development of mold in your commercial property by quickly taking steps to remediate any water damage that may have occurred. Sources of water damage can include the following:

• Spills
• Leaks
• Burst pipes
• Broken appliances
• Excessive rainfall

These are just a few of the ways that water can be introduced to a property. Once the water comes in contact with a surface, mold can begin to grow. Because mold growth can begin with surprising speed, property owners and managers in Raleigh, NC, should not delay remediation and restoration efforts.

Clean up Water as Soon as Possible

Begin clearing up the water as soon as it is detected. Soaking up water with towels and rags is a good first step; be sure to wash these quickly to avoid them becoming a hot spot of mold growth themselves. If a leak cannot be stopped, place a bucket or other container underneath the flow to catch the water. Contact a plumber as soon as possible to arrange for repair services.

Check Surfaces for Damage

Water can damage all kinds of surfaces, including stucco, drywall, and wood. These and other porous surfaces can absorb water quickly, which leads to mold growing in small and hidden spaces. Simply wiping up the water with rags and mops is usually not enough to hold back mold growth. Water damage can weaken materials such as drywall and plaster, and may require professional assistance to repair. Working with experienced water removal and remediation companies can be a good way of ensuring that damage due to mold is prevented. Your commercial building can be free from deeply established mold colonies that grow underneath floorboards, behind walls, and in ceilings.

Contact Professionals Promptly

Working with plumbers and mold remediation technicians promptly can be a good way of preventing mold from growing in your Raleigh, NC, business. Instead of taking chances, choose to work with experienced service providers.

Clearing Smoke Damage: A Job Better Left to Professionals

2/12/2018 (Permalink)

Returning to your building after a destructive commercial fire can be difficult to process, both mentally and emotionally. However, immediate action should be taken regarding fire cleanup to avoid further damage. When you need to clear out smoke damage in Raleigh, NC, it’s best to hire trained professionals to get the job done right. Though you may want to get involved and even clear some of the soot damage yourself, smoke cleaning requires more experienced labor from those who know how to accurately clear it.

Here’s why you should hire certified fire specialists to restore your building:

* If called soon enough, they can keep ash and soot from seeping into your belongings. It takes as little as a few hours for fire damage to settle into the walls and furnishings of your home. The longer you wait to take care of the situation, the harder it will likely be to restore your items. Hiring professionals early means having trained technicians clearing the area quickly and efficiently before more damage can occur.

* They can lower your restoration costs significantly. If smoke damage goes unchecked for a few days or even weeks, the effects on your property are sure to be far worse. Ash residue starts to discolor surfaces, metals become tarnished and any smoke odors may simply never fully dissipate. Calling on professionals within 24-48 hours better ensures your property won’t endure a greater loss, a situation that becomes that much more expensive.

* Experts have more efficient materials to use. While many DIYers simply go for the soap and water method, clearing away extensive soot, ash and smoke odors often calls for stronger solutions. Chemical solvents and special detergents are the best options for saving more of your belongings and eradicating fire damage as competently as possible.

If your commercial property in Raleigh, NC, needs some serious TLC after a devastating fire, hiring trained professionals to clear away smoke damage is a smart move. Any soot damage is disposed of correctly while the expert smoke cleaning process eliminates any pesky odors that can linger behind.

Cook Smart With These 3 Kitchen Safety Tips

2/5/2018 (Permalink)

You do it every day, oftentimes three times a day, without a second thought: cooking. For many people, cooking is second nature, and the thought of a grease fire or a kitchen fire is far from their mind. However, even the most experienced of cooks have set fire to their stoves once or twice. In fact, according to the National Fire Protection Association, kitchen fires are the leading cause of house fires. Fortunately, kitchen fires are highly preventable, with these tips from fire restoration experts in Raleigh, NC:

• Keep track of what you place on your stove top.
• Remain in the kitchen while you cook.
• Wear proper cooking attire.

Know What’s on Your Stovetop

One of the biggest culprits of kitchen fires is miscellaneous items left on stovetops, such as towels, papers, appliance cords and curtains. Keep your stovetop clear of all items that do not belong on a hot surface or, at the very least, know what is on your stove before turning it on. By keeping track of what you place on your burners, you can know what to remove and therefore prevent kitchen fires.

Stay in the Kitchen While You Cook

This tip is especially important if you have small children or animals. Children and pets may be small, but they’re quick, and if left unattended for even a second, they could unwittingly knock a hot pot from the stovetop or place a flammable item on its surface. Protect your home and your family by remaining in the kitchen and vigilant the entire time you’re cooking.

Wear Proper Clothing

This is one of the most ignored cooking tips but probably one of the wisest. Many kitchen fires start because a flowing sleeve or a too-big shirt gets caught in a gas grill, burner or open flame. Make sure to wear tight clothing while cooking, and roll up long sleeves.

Kitchen fires can be extremely dangerous, not to mention the extensive amount of fire damage they can cause. Fortunately, such fires are preventable. With these three tips, you can cook smart and stay safe whenever you decide to yield a spatula and frying pan.

Does Your Home Need a Flood Cut?

1/10/2018 (Permalink)

When dealing with contamination after major flooding, you may hear your restoration specialists mentioning something called a flood cut. To anyone without a lot of experience with flooding or the work that goes into restoring a home afterwards, this phrase may sound strange. What is a flood cut? Why and when is it necessary? The answers to those questions can help you decide on the best options for repairing your home.

1. What Is a Flood Cut?

A flood cut occurs when the contractor has to cut into the drywall of your Raleigh, NC home. The cut is usually made about 12–18 inches above where the flood line ends. Then, the drywall is taken completely out of the wall. The point of a flood cut is to remove the damaged wall and also to make sure that there is no moisture trapped behind it. Any and all mold and contamination can then be cleaned up as a result of the tear out.

2. Is a Flood Cut Necessary?

The answer to this question is "not always." Some flooding damage may be caused by clean water. This is water that doesn't contain any contaminates. If this is the case, then the specialists may do everything they can to fix the wall. However, if your flooding was caused by a backed-up sewer line or if it is contaminated with harmful pathogens, then the best course of action is a flood cut.

If your home has been recently flooded, then odds are you’ll have some damage to your home. Mildew and mold can grow fast, but often the contamination won’t be so extensive that you need a tear out. However, in cases of black water flooding, it’s imperative that you have a flood cut. When it comes to deciding which course of action is necessary, however, you should always have a consultation with professionals. After all, it’s better to be safe than sorry.
Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on storm damage.

What To Know About Secondary Damage

1/10/2018 (Permalink)

There are a number of damages associated with flooding in Raleigh, NC. While many of them are caused by direct contact with the flood water, that isn’t always the case. In fact, secondary damage can still occur after the water has been extracted.

Knowing the Signs

Before you dive into what secondary water damage is, it can help to know what signs to look for. After a flood, these are a few of the most common signs that your residence is being damaged by indirect exposure:

• Bowed wood floors
• Rotten wood
• Black mold
• Fungal growth

Any of these signs could indicate that your property is being damaged indirectly rather than directly.

Understanding Indirect Exposure

The simplest way to explain secondary damage is by referring to it as indirect exposure. This is damage that is done after the initial flood and without contact with the original flood waters. The way that this happens is that moisture can evaporate and contamination from the original intrusion of water can remain in the residence. The high humidity that this causes can lead to a spread of black mold growth that can be damaging to your property.

Preventing Damage

The best way to prevent indirect exposure is to act quickly when there is a flood. If you take a prolonged amount of time to clean up the water, it may lead to more contaminants and more places for those contaminants to hide. When dealing with a flood, utilize the help of a professional remediation service, which will be able to help you prevent further problems.

Secondary damage, or indirect exposure to contaminants and water, can lead to problems such as black mold, warped floors and even rot. This is why it’s so important to take care of a flood as soon as it happens. The problems that come later can be expensive and inconvenient. Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on water damage.

3 Vital Steps After a Pipe Break

1/10/2018 (Permalink)

A pipe break can happen during any time of the year but is more likely to occur during the winter if the pipes are in an uninsulated area of your commercial property in Raleigh, NC. Be advised that bursting pipes can cause extensive water damage in Raleigh, which is why it’s important to call a restoration company as soon as possible. Here are the three steps to take after a pipe break.

1. Stop the Water

Turn off the water immediately. After you shut off the main water supply, you need to drain the pipes. To do this, turn on the cold water on every faucet on your property and flush every toilet at least once. Then turn off the hot water heater and run the hot water on every faucet. Taking these crucial steps ensures the leak will stop. But you’re not done yet.

2. Reduce and Fix the Damage

At this point, it’s best to reach out to the professionals so they can fix the broken pipe. However, you might be able to locate the broken pipe yourself. Don’t walk in water as this bears the risk of getting electrocuted. It’s recommended that you turn off the electrical power no matter if the water is one foot or only one inch high. Furthermore, unplug appliances and turn off the furnace. If safe, you can move valuable items, electronics and fabrics to higher ground.

3. Call a Cleanup Company

Opening the windows and running fans run won’t prevent mold growth from bursting pipes. No matter how extensive you think the damage is, contact a water restoration company as there might be damage you are not able to spot. Mold and mildew begins to grow only 24 to 48 hours after such an event. You don’t want to risk more damage to your property.

When your plumbing breaks, there’s little time to spare. Take these three steps immediately to reduce the water damage in Raleigh, NC due to bursting pipes.


What Is Black Water?

11/30/2017 (Permalink)

What Is Black Water?

Water from a flood can do a lot of damage to your place of business. Extensive water damage may even cause you to close up shop for several days (or weeks) until the damage can be fixed. There are three classifications of water, and each is treated differently.

Classification of Water

Clean water – Clean water is considered category one and poses no immediate health threats or contaminants. Flooding that involves clean water is usually due to broken water lines, toilet holding tanks, snowmelt, etc. category one water can turn into category Two water if left untreated.

Gray water – Gray water is considered category two. It does contain some level of contaminants that may make you sick. Discharges from dishwashers, washing machines, sinks, showers, waterbeds and aquariums might be sources of a gray water flood. After about 48 hours of contact with building surfaces, category two water is upgraded to category three.

Black water – Black water is dangerous. Flood water from storms and hurricanes is considered category three. Water damage should be handled by a professional to make sure contamination is limited. Water leftover from flooding may contain sewage containing microbes, which are pathogenic to humans and cause many diseases. Make sure to take proper precautions when dealing with water from flooding. The best course of action is to hire flooding damage restoration professionals in Raleigh, NC. 

Black Water Flooding

Considerable care should be taken after a hurricane or storm that causes flooding. Inspections, testing and documentation are advised. You want to make sure it is safe to reoccupy a contaminated area before inviting employees or customers back into the building. You should never try to clean up sewer spills or contaminated water damage on your own. Hire someone with correct equipment and training for such a project. Improper cleanup procedures could lead to trouble down the road, so get the job done right the first time. Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on water damage.

Top 4 FAQs About Mold

11/30/2017 (Permalink)

Top 4 FAQs About Mold

One of the most common and most misunderstood problems for homeowners in Raleigh, NC is mold growth. It’s normal to wonder if molds are dangerous in the home, and more importantly, what can be done to fix the problem. These growths often begin due to high humidity or instances of water damage, and they can go unseen until the problem requires professional attention. Here’s what you need to know about these frustrating fungi.

1. It’s a Hydration Situation

Too much moisture is the primary culprit when mold is found in the home. Microscopic spores travel through the air, and when they settle in damp, musty areas, they’re capable of growing into potentially harmful structures. Limiting humidity and resolving leaks are common fixes to these types of issues.

2. There are Multiple Types

Mold comes in a variety of colors, most commonly gray, green and black. Certain growths can produce mycotoxins, which are capable of causing notable adverse health effects when overexposure occurs. That’s why regardless of type, mold remediation is necessary when growth is observed indoors.

3. It Starts Quickly

Don’t take evidence of water damage sitting down—it can result in mold growth in as little as 24 hours. Common causes often include:

Leaky plumbing pipes
Damaged roofing components
Basement flooding after heavy rain

4. Restoration is Possible

In some form, molds are just about everywhere, inside and out. Therefore, while complete removal is technically impossible, remediation is a very attainable goal for any home in Raleigh, NC. It’s a job best left to the pros, as mold remediation professionals utilize equipment made to inhibit further fungal growth in addition to cleaning and removing compromised materials.

Prevention’s always the best route, so make sure to limit the potential for high humidity in your home. Keep a sharp eye out for any signs of water damage, including discolored spots on walls or ceilings, and be sure to tackle any signs of mold growth quickly before they can spread further. Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on mold.

Dealing With Sewage Backup After Heavy Rains

11/30/2017 (Permalink)

Dealing With Sewage Backup After Heavy Rains

Heavy rains in Raleigh, NC might have resulted in a sewer backup inside your commercial building. Not only is the smelly, black water unsightly and unbearable, it also poses a health risk. Knowing how to react to such a situation is vital to minimizing damage and headache as much as possible and getting your operations back on track quickly and efficiently. Put these tips to use the next time your building is ground zero for a sewage disaster and an overflow of rain water.

1. Be Cautious of Live Electric Currents

It’s not news that water and electricity make for a bad mix, but it’s a fact that bears repeating in these situations. Caution is of the utmost importance when cleaning up wastewater in conditions where a live electric current might be running through the water. It’s always best to ensure all electricity is shut off before dealing with a sewer backup incident.

2. Clean Up as Much Water as Possible

Once the necessary safety precautions have been taken regarding electricity, the next step is to clean up as much of the standing water as possible. The longer water is left unattended, the bigger chance of there being a mold outbreak, which only adds to the dangers and risks of a backed-up sewer. There’s also the fact that the more damage sewage and rain water do to a building, the higher the cost of remediation is likely to be.

3. Check to See Who Is Responsible

With backed up sewers, determining who is responsible for the issues is paramount. For instance, it might be the city that’s responsible, which could make a huge difference when it’s time to file an insurance claim. Hopefully, once the rains end, the wastewater will flow normally down the drain, allowing you to take care of any remaining water and get back to business.

Commercial building owners need to know exactly what to do with sewer backup, excess rain water and black water incidents. A single misstep can prove detrimental in more ways than one.
Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on water damage.

Under New Ownership

9/15/2017 (Permalink)

Commercial Under New Ownership Bill Shook, New Owner and Operator for SERVPRO of East Raleigh/Zebulon

SERVPRO of East Raleigh/Zebulon is excited to announce that we have a new owner and operator. Bill Shook recently took over all operations this month and has a vast knowledge and experience in the restoration industry. He served many years working for SERVPRO Industries and excited to own and operate a franchise. 

Bill  says, "We are excited to serve the Raleigh area. What excites me most is all the new jobs and opportunities we will be creating for locals." 

You can visit http://www.SERVPROseraleighgarnerzebulon.com/ for more information on the services that SERVPRO offers. Bill brings a strong culture of outstanding customer service and will make sure every client receives the best service available. If you have any questions, feel free to reach out at anytime.