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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What is Black Water?

4/19/2019 (Permalink)

What Is Black Water? 

Water from a flood can do a lot of damage to your place of business. Extensive water damage may even cause you to close up shop for several days (or weeks) until the damage can be fixed. There are three classifications of water, and each is treated differently.

Classification of Water

Clean water – Clean water is considered category one and poses no immediate health threats or contaminants. Flooding that involves clean water is usually due to broken water lines, toilet holding tanks, snowmelt, etc. category one water can turn into category Two water if left untreated. 

Gray water – Gray water is considered category two. It does contain some level of contaminants that may make you sick. Discharges from dishwashers, washing machines, sinks, showers, waterbeds and aquariums might be sources of a gray water flood. After about 48 hours of contact with building surfaces, category two water is upgraded to category three.

Black water – Black water is dangerous. Flood water from storms and hurricanes is considered category three. Water damage should be handled by a professional to make sure contamination is limited. Water leftover from flooding may contain sewage containing microbes, which are pathogenic to humans and cause many diseases. Make sure to take proper precautions when dealing with water from flooding. The best course of action is to hire flooding damage restoration professionals in Raleigh, NC.  

Black Water Flooding

Considerable care should be taken after a hurricane or storm that causes flooding. Inspections, testing and documentation are advised. You want to make sure it is safe to reoccupy a contaminated area before inviting employees or customers back into the building. You should never try to clean up sewer spills or contaminated water damage on your own. Hire someone with correct equipment and training for such a project. Improper cleanup procedures could lead to trouble down the road, so get the job done right the first time. Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on water damage.

Sewage Backup After Heavy Rains

4/18/2019 (Permalink)

Dealing With Sewage Backup After Heavy Rains

Heavy rains in Raleigh, NC might have resulted in a sewer backup inside your commercial building. Not only is the smelly, black water unsightly and unbearable, it also poses a health risk. Knowing how to react to such a situation is vital to minimizing damage and headache as much as possible and getting your operations back on track quickly and efficiently. Put these tips to use the next time your building is ground zero for a sewage disaster and an overflow of rain water. 

1. Be Cautious of Live Electric Currents 

It’s not news that water and electricity make for a bad mix, but it’s a fact that bears repeating in these situations. Caution is of the utmost importance when cleaning up wastewater in conditions where a live electric current might be running through the water. It’s always best to ensure all electricity is shut off before dealing with a sewer backup incident.

2. Clean Up as Much Water as Possible 

Once the necessary safety precautions have been taken regarding electricity, the next step is to clean up as much of the standing water as possible. The longer water is left unattended, the bigger chance of there being a mold outbreak, which only adds to the dangers and risks of a backed-up sewer. There’s also the fact that the more damage sewage and rain water do to a building, the higher the cost of remediation is likely to be. 

3. Check to See Who Is Responsible

With backed up sewers, determining who is responsible for the issues is paramount. For instance, it might be the city that’s responsible, which could make a huge difference when it’s time to file an insurance claim. Hopefully, once the rains end, the wastewater will flow normally down the drain, allowing you to take care of any remaining water and get back to business. 

Commercial building owners need to know exactly what to do with sewer backup, excess rain water and black water incidents. A single misstep can prove detrimental in more ways than one. 
Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on water damage.

How Do Experts Restore Water-Damaged Electronics?

4/18/2019 (Permalink)

Electronic devices or appliances may sustain damage and become unstable when exposed to or submerged in water. Devices that are powered on when damage occurs can be prone to short-circuit, which will reduce the likelihood of successful restoration. Experts who specialize in electronic damage caused by water can remove corrosion and replace ruined components. Learn more about the process that could restore the functionality of flooded electronics.

Off-Site Cleaning

Specialists will remove damaged electronics from a building or business that has suffered a leak or flooding for cleaning at an off-site location. This facility is equipped with the tools necessary to dry, clean or replace sensitive components. The restoration process involves several general stages:

  • Cleaning corrosion and debris
  • Drying
  • Repair

Items that are successfully repaired can be stored in a climate-controlled facility until a restoration job is complete. Proof of loss can be provided for electronics with irreparable damage to support an insurance claim for replacement.

Corrosion and Damage

Corrosion is the most common type of damage found in flooded electronics. This chemical reaction occurs when metal is exposed to hydrogen and oxygen. Corrosion will degrade materials used in circuits and other critical electronic components and can cause a device or appliance to short circuit or prevent it from functioning.

Restoration or Replacement

The owner of a building or business should consider whether the cost of restoring an electronic device or appliance will exceed the replacement cost. In some cases, it may be more cost-effective to claim some electronics as losses rather than risking a restoration attempt that may or may not succeed.

Electronics restoration experts may be able to fix damaged devices or appliances. In other cases, professionals can provide business or building owners with documentation to file a claim for replacing flooded electronics with irreparable damage. Rely on the expertise of water damage restoration specialists in Knightdale, NC.

Kitchen Safety Tips

4/17/2019 (Permalink)

You do it every day, oftentimes three times a day, without a second thought: cooking. For many people, cooking is second nature, and the thought of a grease fire or a kitchen fire is far from their mind. However, even the most experienced of cooks have set fire to their stoves once or twice. In fact, according to the National Fire Protection Association, kitchen fires are the leading cause of house fires. Fortunately, kitchen fires are highly preventable, with these tips from fire restoration experts in Raleigh, NC: 

• Keep track of what you place on your stove top. 
• Remain in the kitchen while you cook. 
• Wear proper cooking attire. 

Know What’s on Your Stovetop

One of the biggest culprits of kitchen fires is miscellaneous items left on stovetops, such as towels, papers, appliance cords and curtains. Keep your stovetop clear of all items that do not belong on a hot surface or, at the very least, know what is on your stove before turning it on. By keeping track of what you place on your burners, you can know what to remove and therefore prevent kitchen fires. 

Stay in the Kitchen While You Cook 

This tip is especially important if you have small children or animals. Children and pets may be small, but they’re quick, and if left unattended for even a second, they could unwittingly knock a hot pot from the stovetop or place a flammable item on its surface. Protect your home and your family by remaining in the kitchen and vigilant the entire time you’re cooking. 

Wear Proper Clothing

This is one of the most ignored cooking tips but probably one of the wisest. Many kitchen fires start because a flowing sleeve or a too-big shirt gets caught in a gas grill, burner or open flame. Make sure to wear tight clothing while cooking, and roll up long sleeves. 

Kitchen fires can be extremely dangerous, not to mention the extensive amount of fire damage they can cause. Fortunately, such fires are preventable. With these three tips, you can cook smart and stay safe whenever you decide to yield a spatula and frying pan. 

Steps for Removing Mold in Your Air Ducts

4/12/2019 (Permalink)

Commercial Steps for Removing Mold in Your Air Ducts Strong, musty smell can be a sign of mold. SERVPRO is highly trained and experts in mold removal.

Process To Remove Mold In Your Air Ducts

A musty smell in your building in Garner, NC, can be a sign of mold. If your customers or employees are complaining about the odor throughout the building, it may be hiding out in the ducts of your HVAC system. Professional HVAC cleaning can remove the fungus and improve your building’s air quality. Here are the steps mold mitigation experts are likely to take to complete this process.

1. Assessing the Issue

In order to use the right procedures, technicians need to know what kind of mold and how extensive a problem they are dealing with. They may test the area to determine where the mold is located and how much of your air ducts are affected. Once they know how big the issue is, they can formulate a plan that hopefully will leave your building fungus-free.

2. Pinpointing the Cause

Mold growth is often the result of unresolved water damage or excess dust. It doesn’t do any good to get rid of the malodorous mold if the factors that led to it persist. Professionals may need to find and remediate the cause of the problem with damage repair or HVAC cleaning before they tackle the fungus issue.

3. Shutting Off Air Flow

Mold spreads easily through the air. Because cleaning vents can stir up the spores in the growth, it’s important to seal off the area with the mold problem. Turning off the HVAC system and covering vents to limit exposure to other parts of the building is crucial.

4. Cleaning the Area

Spores are tiny and can thus infiltrate just about every surface, crack or pore. Certified professionals are trained to permeate every place these spores may hide. They may use a variety of methods to make sure your building is completely remediated.

If you smell mold throughout your building, HVAC cleaning may be in order. Call in the professionals to make sure it is done correctly and thoroughly.

3 Ways a Quick Disaster Response Improves the Restoration Process

3/25/2019 (Permalink)

Why SERVPRO 3 Ways a Quick Disaster Response Improves the Restoration Process Ceiling damaged in a commercial facility by storm

3 Ways a Quick Disaster Response Improves the Restoration Process

When a storm, flood or fire damages a business in Lizard Lick, NC, a quick disaster response is often essential. The restoration process can be drastically improved if a restoration company that is Faster to Any Size Disaster is employed.

1. Gives a Positive Public Perception

Often, it’s important for business owners to show the consumers in their community that they care about their business. However, consumers may believe that a business isn’t well taken care of if the company is outwardly damaged and there are no signs of a quick response. Alternatively, employing a vendor that can quickly respond to a disaster can show the community that the wellbeing of the business is a priority for the managers and owners of the company.

2. Decreases the Cost of Claim

After a commercial property is affected by a disaster, business owners often make an insurance claim. Unfortunately, many business owners are surprised to find that primary damage to a building can result in secondary damage such as mold growth. Secondary damage can increase the cost of the claim. However, choosing to employ a restoration company that’s Faster to Any Size Disaster can reduce the cost of the claim by taking steps to prevent secondary damage.

3. Restoration Begins Quickly

Starting restoration quickly can save business owners and insurance companies time and money. Before any repairs can be made, however, a building must be assessed by professionals who can determine what type of damage has occurred. If a company can respond shortly after a disaster, an assessment can be made quickly, and repairs can begin before more damage occurs. The sooner restoration begins on a commercial property, the sooner a business can reopen its doors.

Hiring a restoration business that’s Faster to Any Size Disaster can make the restoration process easier. A company that can respond quickly to commercial property damage will give a positive perception to the public, decrease the cost of the insurance claim and can allow the restoration to begin quickly.

What To Do If You Find a Leak Under Your Kitchen Sink

3/15/2019 (Permalink)

Water Damage What To Do If You Find a Leak Under Your Kitchen Sink Contact a restoration company in Shotwell, NC

What To Do If You Find a Leak Under Your Kitchen Sink

Slow dripping under a kitchen sink is a common household occurrence. Most leaks are small and unlikely to cause flooding, which may seem like a good thing, but beware: damage from a small leak that goes unnoticed over time can actually cause more problems than visible water in your home. If you find a leak under your sink, following these steps can help minimize long-term secondary damage and save you money on a costly kitchen repair.

1. Shut Off the Water Supply

Whether you notice dripping, flowing, or flooding, your first step is to immediately shut off your water. Using the valves under the sink may be your first instinct, but it might not solve the problem. If you are at all in doubt as to the location or extent of the leak, shutting off the main water supply to the house is advised.

2. Call Your Insurance Company

Contact your agent as soon as you notice suspicious moisture, slow dripping, or a burst pipe. Your insurance company is going to want to know when you discovered the leak and how quickly you acted to address the problem. Leaks that are ignored for any length of time are much less likely to be covered by your policy. Document any visible damage with photographs before you begin any clean-up or repair work.

3. Call a Professional Restoration Company

Moisture from a pipe leak can spread into cabinets, floors, sub-floors, and walls. Over time, even a small drip can cause rotting wood, buckling floors, and damp drywall, creating structural damage and providing an ideal environment for toxic black mold to take hold. Not all of this damage is visible. Contacting a restoration company in Shotwell, NC, can help you identify the extent of damage and make sure the issue is not just patched, but fully remediated.

Whether you find a nagging, slow drip or a burst, flooding pipe, time is of the essence in addressing water leaks. Following these steps can help reduce damage, saving you time and money, and keeping your home healthy and free of unwanted mold and mildew.

What To Do When You Notice Black Mold in Your Home

3/7/2019 (Permalink)

Why SERVPRO What To Do When You Notice Black Mold in Your Home Black mold damage in Auburn, NC

Things to Keep in Mind If You Notice Mold Growth in Your Home

Mold is a problem for many homeowners. It might be easier to ignore it and hope that the problem solves itself, but if you don’t take action to remove the black mold from your Auburn, NC home, then it will only get worse over time. Because of the way mold grows, it is not possible for it to go away on its own. Here are some things to keep in mind if you notice a growth in your home.

1. What Causes Mold
One way to treat mold is to consider the source of the growth. If you have mold in your home, there is likely an underlying moisture problem that needs to be addressed. Mold likes dark, moist spaces and that is where it grows most easily. If your home has suffered some kind of water damage, this can lead to a mold problem.

2. What Happens if You Don’t Treat It
It might be tempting to leave the mold alone and try not to concern yourself with it, but this is not a problem that can be solved without action. If the black mold is not treated, it will continue to spread and grow until it has caused severe damage to your home. It can enter walls, carpeting and flooring, causing discoloration and an unpleasant, musty odor.

3. How To Remove It
In order to be sure that the damaging mold is really gone from your home, it is best to hire a mold remediation service. They have the training, experience and equipment to perform a thorough mold cleanup. If you attempt to do this on your own, you can miss areas if you don’t know what to look for and may even inadvertently spread the mold to other parts of the house.
Because black mold can spread quickly, it is best to treat it as soon as you notice the signs. Don’t put it off, because that will only cause the damage to become worse.

How SERVPRO Makes the Insurance Process Easier

2/18/2019 (Permalink)

Why SERVPRO How SERVPRO Makes the Insurance Process Easier Flood cuts to repair storm damage in Willow Spring, NC

In the event of a serious storm, flooding and other damage to your home can occur. In the most serious circumstances, you’ll need to hire the right company to provide storm restoration. SERVPRO is your top choice for a trusted, competent group of professionals. In addition, you need to work closely with your insurance company to make a claim and ensure that you don’t have to shoulder the financial burden of the disaster. SERVPRO will provide the support you need in this process as well.

Why Call the Professionals

After a major storm, even moderate flood damage requires immediate attention. SERVPRO should be your first choice when you have cleanup and repair needs in your Willow Spring, NC, home. Here’s why:

  • They have experience.
  • They have the skill.
  • They use the best equipment and employ industry-leading techniques.

Working Hand in Hand With the Insurance Company

After you get in touch with SERVPRO for storm response help, you’ll contact your insurance agent. The two professionals will exchange information to help ensure you get full coverage. SERVPRO is accustomed to partnering with insurance companies at the beginning of storm restoration all the way to the end. SERVPRO will respond quickly to your needs, which will in turn speed up the claims process so you don’t have to wonder and wait what type of service your agent will provide.

Peace of Mind

There’s a lot to worry about in the storm restoration process. Not only do you have concerns about what the company can repair and salvage, but you need the confidence that your insurance provider will cover damages and approve your claim in a timely manner. The team at SERVPRO will do its part and won’t bog down these important matters.

Storm restoration can be easier and faster when you get the right team on the job. SERVPRO also knows how to make things go smoothly with the insurance company.

How Do Experts Fix Storm Damage?

2/13/2019 (Permalink)

Storm Damage How Do Experts Fix Storm Damage? Wet roof from storm damage in Wendell, NC

A severe storm can damage the exterior and interior of a commercial building in Wendell, NC. Mitigation and restoration specialists should recommend the best approach for addressing damage. Mitigation experts will extract standing water and tear out damage before cleaning and disinfecting the area. Restoration professionals will then replace damaged materials and complete the job. Learn more about the stages of storm restoration.

Exterior and Interior Damage

Depending on which portion of the exterior of a structure has sustained damage, a building owner may require the services of a contractor or roofer. A restoration company can be helpful if one or more of the following forms of damage are present:

  • Broken windows
  • Damaged or blown open doors
  • Roof leaks

A commercial mitigation and restoration company can determine the extent of damage and provide a complete cleanup and rebuilding plan and estimate. It is important to address water damage as quickly as possible to prevent mold.

Interior Damage Mitigation

A restoration company will start by removing standing water. Water from a flood or leak is considered Category Three, which is highly contaminated. Several measures may be necessary to mitigate damage:

  • Extract water with a pump or wet vac
  • Tear out damaged building materials
  • Clean and disinfect the affected area

Porous materials such as ceilings, drywall or insulation may need to be torn out. These materials are difficult to dry completely and may pose an increased mold risk.

Complete Restoration

Once the cause of damage has been repaired and the effects have been mitigated, restoration professionals can complete the job. It is necessary to wait until the affected area is dry before rebuilding.

Mitigation and restoration are necessary to fix storm damage that affects the interior of a commercial building in Wendell, NC. Building owners should rely on trained professionals to remove water, tear out damaged materials and finish the restoration process.

The Importance of Having Your Electronics Cleaned After a Fire

2/5/2019 (Permalink)

Fire Damage The Importance of Having Your Electronics Cleaned After a Fire A fire cleanup company in Zebulon can help in preserving items that have been exposed to smoke

If you’ve recently experienced a fire in your home in Zebulon, NC, you’re likely wondering what can be done to help restore your valuable items that have been damaged by smoke or fire. One type of personal item you will need to handle with extreme care is all electronics. It is best to wait on interacting with your devices until the fire restoration company arrives and evaluates all your belongings during the fire cleanup process. A complete understanding of how smoke affects electronics will help you avoid accidentally destroying your items or hurting yourself.

How Smoke Affects Electronics

Smoke damage is especially harmful to electronics, even if you don’t notice any physical damage. Here’s why:

  • Acids contained in smoke residue corrodes metal
  • Smoke insulates components and causes over-heating
  • Extremely hot plastic or metal releases toxic fumes
  • Smoke on circuit boards cause erratic behavior

How a Fire Cleanup Company Can Help

Fire restoration specialists are aware of how smoke and fire affects your electronics and can help identify which items have been damaged. As long as you don’t turn on your electronics after they’ve been exposed to smoke, there’s a chance the company can get your device working again. Time is of the essence when it comes to restoring smoke damaged electronics, so make sure you get help as soon as possible. While you might not have the equipment and expertise necessary to restore your device without potentially hurting yourself or destroying your device for good, they will know exactly what steps to take!

Although fire and smoke can have a devastating effect on your electronics, a fire cleanup company can be extremely helpful in preserving items that have been exposed to smoke. It’s important to remember that you might not be able to tell by looking that your electronics have been damaged. Play it safe by keeping your device off and waiting for the cleanup team to inspect it!

5 Items That Must be Worn During Mold Remediation

1/25/2019 (Permalink)

Mold Remediation 5 Items That Must be Worn During Mold Remediation Wear proper personal protective gear

5 Items That Must be Worn During Mold Remediation 

While mold clean-up jobs are best left to mold remediation specialists, it is important that you know what protective equipment is necessary for handling mold growth in your home as you might need enter the area yourself. Cleaning mold in  Knightdale, NC, is not like typical cleaning you do around the house. When disturbed, mold spores are quick to spread to other parts of your home or onto your clothes. Learn what items you must wear during mold remediation to protect yourself and reduce the risk of spreading.

1. Air-Purifying Respirator

The most important piece of equipment you will need to get is a face mask, such as an N-99 respirator mask, to prevent you from breathing in mold particles. These face masks are designed to filter out mold spores in the air around you.

2. Safety Goggles

Mold and chemicals used to clean mold can easily damage your eyes. Make sure to wear a pair of decent safety googles to protect yourself.

3. Protective Gloves

Probably the second most important piece of equipment after face masks, protective gloves are essential for keeping mold off your hands as you work.

4. Disposable Hair and Shoe Covers

To avoid bringing mold to other parts of your home, make sure to use disposable covers to keep mold out of your hair and off your shoes. If you leave the area with mold damage for any reason, also make sure to take off the covers and a grab new ones before getting back to work.

5. Long Clothing

While Tyvek suits are ideal for larger jobs, make sure you at least wear clothing that fully covers your arms and legs. Take off your clothes as soon as you’re done to wash them.

From the proper face masks to the clothing you wear, it is important you have the necessary equipment when dealing with mold growth in your house. When dealing with the mold remediation specialist, they should already have all the necessary equipment to get the job done!

Why Do Water Heaters Make Noises?

1/18/2019 (Permalink)

Water Damage Why Do Water Heaters Make Noises? Leaking water heater in Garner, NC caused the around it to flood

Some water heater noises indicate problems, such as the accumulation of sediment. Other sounds may accompany regular operation. Here are some of the most common causes of noises and ways to silence most of these sounds.

Built-Up Sediment

Poor water quality may cause calcite, sand, and magnesium deposits to build up around heating elements. Crackling noises result when water is forced through these deposits. These sounds may become louder as build-up becomes thicker. Rumbling noises occur as sediments are stirred up by water flow. There are several ways to reduce these noises:

  • Treat the tank with de-liming solution
  • Perform a water heater flush
  • Clean or replace the heating element

Sediment forces heating elements to work harder. This may result in premature part failure.

Loose Electric Heating Element

A loose electric heating element may hum or vibrate during operation. Turn off the power to the water heater and tighten the upper or lower element.

Pipe Hammering

Knocking noises in pipes result from sudden stoppages of water flow. Vibrating pipes may be more prone to break and can damage walls over time. Homeowners may want to install one of the following preventative measures:

  • Anti-hammer devices
  • Shock absorbers
  • Pipe straps and blocks or pads

These additions can prevent pipes from making contact with walls. Hot water may also cause knocking noises in cold pipes.

Valves and Switches

Heat trap or check valves may make tapping or ticking noises in the pipes above a heater. These sounds are usually not indicative of a problem, but may be eliminated with a dielectric nipple. Partially-closed valves can cause screeching or singing sounds. Check the position of valves near the heater to stop these noises.

These are some of the most common sources of water heater noises. If this appliance or pipes leak and cause damage at a home in Garner, NC, contact mitigation and restoration experts.

How To Prepare for and Extinguish a Fire

1/12/2019 (Permalink)

Commercial How To Prepare for and Extinguish a Fire Make sure your building in Raleigh, NC has the right fire extinguisher

Fires can happen at any time, at any place and often without warning. Having a fire extinguisher on hand is your first line of defense. If your building in Raleigh, NC, has a fire, it is vital to know the appropriate actions to take when fighting it. If used correctly, an extinguisher can help limit the amount of fire damage to your building. The following steps will help you prepare for and extinguish a fire:

1. Pick the Right Extinguisher

Make sure your building has the appropriate fire extinguisher for the type of fires you might face at your workplace. (This may mean having multiple extinguishers available for use.) All extinguishers are labeled in accordance with what type of fire they are to be used against. For example, a kitchen fire would require an extinguisher labeled with a ‘K,’ as it is designed for fighting fats, grease and oils.

2. Call Emergency Services

In the event of a fire, the most important step is calling emergency services. Fires can be unpredictable and quickly grow out of control. Always take the immediate step of pulling the fire alarm and ensuring back up is on its way.

3. Use the Extinguisher

Before choosing to use an extinguisher, always make sure there is a clear path for evacuation if necessary. Then follow the PASS method to operate the extinguisher:

  1. Pull - Pull the pin; this releases the locking mechanism.
  2. Aim - Always aim low, toward the base of the fire.
  3. Squeeze - Spray the extinguisher by squeezing the handle.
  4. Sweep - Use a side-to-side sweeping motion to most effectively cover the fire.

After following these steps, if the fire is not yet out or if it re-ignites, use your evacuation route and wait for emergency services to arrive.

While knowing how to effectively use a fire extinguisher can aid in limiting fire damage, personal safety should always be your top priority. Whenever a fire has taken place, it's wise to have a fire damage assessment to ensure the building's safety before returning.

How To Fix a Leaky Faucet

12/23/2018 (Permalink)

Water Damage How To Fix a Leaky Faucet If a leaking faucet causes water damage, contact a cleanup and restoration company in Raleigh,NC

A leaking faucet can lead to water damage or wastage. Learn how to fix any type of faucet.

Prepare for Repairs

Start by identifying the faucet design. The most common types include:

  • Ball
  • Cartridge
  • Ceramic Disk
  • Compression

Shut off the water supply by turning handles on under-sink pipes clockwise. Insert a plug to prevent components from falling down the drain.

Ball Faucet Repair

Ball-type faucets contain many parts. Obtain a ball faucet replacement kit and follow these steps:

  • Unscrew and remove handle
  • Remove cap and collar
  • Remove faucet cam
  • Take out washer and ball
  • Remove inlet seals and springs
  • Replace O-rings, springs, valve seats, and cam washers

Replacement kits contain specialized tools and parts. Purchase a kit from a home repair store.

Cartridge Faucet Repair

Cartridge faucet handles move up and down to regulate flow and left and right to control temperature. Follow these steps to fix a leaking faucet:

  • Remove handle or decorative cap
  • Remove retaining clip
  • Pull cartridge straight up
  • Remove faucet spout
  • Replace rubber O-rings

Be sure to coat replacement O-rings with plumber's grease. Leaks typically result from worn-out cartridges or O-rings.

Ceramic Disk Faucet Repair

Ceramic disk faucets are durable designs. Follow these steps to repair this type of faucet:

  • Unscrew and remove handle
  • Remove eschutcheon cap
  • Unscrew and remove disk cylinder
  • Pry out neoprene seals and soak in vinegar
  • Reuse or replace seals

It may be possible to reuse clean seals. Replace damaged seals to stop a leak.

Compression Faucet Repair

Damaged stem assemblies may cause a compression faucet to drip. Follow these steps to disassemble this faucet:

  • Remove handles by prying off decorative caps and unscrewing
  • Remove nut
  • Pull out stem
  • Remove and replace seat washer

Inspect the stem assembly for damage. Unscrew the packing nut to check for damaged O-rings.

It is possible to fix any type of leaking faucet. If you are not sure about the design, contact a plumber for a fixed leak. If a dripping faucet causes water damage, contact a cleanup and restoration company in Raleigh, NC.

How To Keep Your Home Smoke Alarms in Good Working Order

12/23/2018 (Permalink)

Fire Damage How To Keep Your Home Smoke Alarms in Good Working Order Fire damage in a Garner,NC apartment

It’s a good feeling when your family is all tucked safely in bed and the world is at peace. But sleeping through a fire is a leading cause of death in Garner, NC. A smoke alarm is the best way to keep your family safe from the ravages of a home fire. If properly installed and fitted with fresh batteries, an alarm will sound at the first sign of smoke or flame and alert your family members in time to get out before they are overtaken by smoke or heat. But how often do you need to give these units a little attention?

How To Keep Your Smoke Detector Going Strong

  • You need to replace the batteries in every unit at least once a year
  • Test the units periodically to make sure they are functioning
  • For modern units, it is recommended they be replaced about every ten years
  • Most inexpensive alarms work as well as expensive designer ones – but good batteries can make a difference

Taking Further Steps

You can also buy linked detectors, which can for instance, set off an alarm upstairs when a fire is sensed up by a detector downstairs. The cost of batteries doesn’t compare it to the price you would have to pay if something goes wrong and you have no warning, so use quality batteries. Make sure to install the appropriate number for the home you are living in and that they are all in good working order.

If things do go wrong, your home could suffer from fire damage, as well as damage from water and smoke. Cleanup and repair can be a daunting task and one that is hard to tackle on your own. Call a professional restoration service in Garner, NC, to help salvage and repair your home and its belongings. They can help with washing, dry cleaning and ozone or ultrasonic treatments to rid your home of residue and odor.

Category 1 Water Damage: Act Now!

12/23/2018 (Permalink)

Commercial Category 1 Water Damage: Act Now! If you have a flood damage situation be sure to call a water restoration company in Knightdale, NC

Take the Following Steps Within 24 Hours, If Possible

There are three categories of water that can flood your business in Knightdale, NC. Category 1 water is the best-case scenario. Category 1 damage comes from clean water sources, such as a broken supply line or a broken pipe. The key is to act quickly before any damage becomes worse. Untreated category 1 water can quickly turn to category 2 or 3 water. 

1. Turn Off Electricity

When water is involved, your first safety concern is electricity. Turn off all electric sources near the flooded area. If the water is confined to a single room, then cutting power to that room will suffice, but if the damage is multi-room, consider cutting power to the building. Call your utility company if you can’t reach the panel safely.

2. Stop the Flow

Once the threat of electrocution has passed, find the source of the flooding and stop the flow immediately. Stopping it could be as easy as turning the valve off on an overflowing toilet tank or more difficult, like completely shutting off clean water to the whole building. It is important to know where all the water valves, inside and outside, are in your building.

3. Call Your Insurance Company

As soon as the risk of electricity and flowing water is resolved, call your business’s insurance company in order to discuss the coverage for your assets. Many insurance policies cover flooding from broken pipes but not from a natural flood. Ask your insurance company to work quickly so you know what is covered. Be sure to take pictures of the damage for your records.

4. Get Help for Cleanup

If it’s a small flood, you may be able to start cleanup yourself, but be sure to call a water restoration company quickly. These companies should know exactly what to do to ensure the damage is as minimal as possible.

Flood damage recovery may be a long process. The good thing is that category 1 water is clean water and that makes the situation a lot less complicated. Using a reputable water restoration company can help keep the cleanup as simple as possible.

How Long Before Mold Follows a Water Loss?

11/29/2018 (Permalink)

Why SERVPRO How Long Before Mold Follows a Water Loss? Air scrubber to remove the contaminants in a Zebulon,NC commercial property

Mold may start to develop within just 24 to 48 hours after water damage. It is necessary to quickly mitigate primary damage to discourage mold growth. Here are several mold prevention methods for commercial structures that have recently suffered water losses.

Dry the Affected Area

Regardless of the source, the risk of mold rises sharply after any type of water loss. A building owner or facility manager should take immediate action to remove standing water. This may involve:

  • Using buckets, brooms, mops, towels, or wet vacs
  • Pumping out water
  • Running dehumidifiers

In the aftermath of a flood or severe leak, it is advisable to contact a mitigation and restoration service. These professionals have the expertise and equipment necessary to quickly remove water and limit primary and secondary damage.

Clean or Tear Out Damaged Contents and Materials

If the source of water damage is a sewage backup, or more than 48 hours have passed since the damage occurred, it may be necessary to tear out saturated materials. The following porous contents and materials pose a high risk of mold:

  • Carpeting
  • Drywall
  • Insulation

A restoration service can determine which materials are most likely to develop mold. Seek an expert opinion if you are unsure whether contents or materials should be cleaned and dried or torn out and replaced.

Monitor the Area For Mold

Mold may still form even after moisture has been removed. Restoration experts may recommend:

  • Ventilating the area
  • Lowering humidity levels
  • Waiting for the structure to dry

Do not attempt to rebuild or restore a structure until the affected area is completely dry. Keep an eye out for any signs of mold.

These methods may help to prevent mold growth following a flood or leak in a commercial structure in Zebulon, NC. If you have any questions or concerns, contact a water damage mitigation service that specializes in mold prevention.

Storm Preparation: Are You Ready for Flooding?

11/21/2018 (Permalink)

Why SERVPRO Storm Preparation: Are You Ready for Flooding? Always keep your gutters clean

Three Ways to Prepare For A Storm

If your home floods in Raleigh, NC, it can not only pose a risk to your investment but put your beloved family in danger. Taking steps to prepare your loved ones and your home for a storm before one is even predicted can give you the greatest chance of increasing your safety and security, as well as help reduce your need for storm remediation services. Here are three ways that you can prepare for a storm that may involve flood water.

1. Create an Evacuation Plan

You may have to make a quick exit in the case of a severe storm, so make sure all of your family members understand what can be done to leave the flooded building as quickly as possible. Also, ensure they know where to seek shelter in such an emergency. Practice this plan on a frequent basis to confirm that everyone has the plan fully memorized.

2. Gather Essential Supplies

Some important necessities that you may want easy access to in a storm include prescription medications, critical pet supplies, medical information, and electronic supplies such as a cell phone charger. Gather these items in advance and keep them somewhere that is both accessible and easy to remember in a possible frantic flood water situation.

3. Clean House Gutters

There are ways to help secure your home against water damage. One of the best actions you can take may be cleaning your gutters. Another may be keeping your storm drains clear. Complete these activities on a regular basis to help keep your water drainage as efficient as possible.

During a storm, remember that you and your loved ones are always more important than belongings and property. Your items and buildings can typically be repaired or salvaged, which is why you should put yourself and your family members first. Remember the storm preparation tips above so you can be ready if you should ever find yourself facing a flood water disaster in Raleigh, NC.

Water Damage After a Fire: Why So Much and Where Does It Come From?

11/21/2018 (Permalink)

Why SERVPRO Water Damage After a Fire: Why So Much and Where Does It Come From? Sprinkler are a typical cause of water damage in Garner,NC

Water Damage After a Fire

If a fire isn’t devastating enough, then the likely water destruction may push you over the edge. Most business owners have an idea of what fire damage looks like, picturing charred walls and broken equipment, but few understand the extent of the water cleanup necessary after a commercial fire. Sure, it’s easy to consider the harm from the sprinkler system, but that isn’t the only contributing factor.

1. Hoses and Extinguishers

Depending on the severity of the fire, hoses and extinguishers will likely be the most significant cause of water damage to your facility. While hoses are a prominent contributor, many owners are surprised that extinguishers are also a culprit. Though many canisters are filled with a foam concoction to snuff the flames, some contain compressed water.

2. Sprinklers and Burst Lines

Sprinklers are a typical cause of excess water, but the extreme heat of fires can cause pipes to deform and even burst to create the need for excessive water cleanup. Additionally, while this damage is usually located near the affected areas, it is possible for a sprinkler system to malfunction in other parts of the property.

3. Weather

As fire can lead to collapsed or mutilated roofs, it is necessary to protect your property from inclement weather. A lot of water problems can be avoided by implementing appropriate mitigation measures and covering all visible holes with boards and tarps.

There are emergency restoration solutions available in the Garner, NC, area, specializing in both fire cleanup and smoke cleanup. Many of these services are available 24/7 and offer immediate mitigation assistance to protect your property from any potential liability issues.

While fires are devastating and can lead to significant structural damage, don’t underestimate the necessity of thorough water cleanup. Hoses, extinguishers, plumbing and even weather all contribute to the buildup of excess water in your property and the need for timely mitigation.

Flood Water Removal: What to Expect

10/17/2018 (Permalink)

Commercial Flood Water Removal: What to Expect Flooding damage in Zebulon, NC

If you’re dealing with flooding in Zebulon, NC, then you may be wondering how to remove the standing water from your business. With the right equipment this process can be fairly straight forward.

Putting Safety First

Whether you’ve hired a water removal professional or decided to attempt to remove the water yourself, safety is the first step before any cleanup can be done. Here are a few steps you should consider taking:

  • Make sure electricity is turned off in the flooded area before attempting to go in
  • Wear appropriate protective gear such as waders, waterproof boots and gloves
  • Use appropriate equipment for water removal such as a trash pump
  • Read the manuals for equipment use before hand
  • Thoroughly wash your hands before touching your face or eating

Removing the Water

Water removal should only be attempted with the appropriate equipment for the job. Many professionals have heavy duty pumps designed for this work, but buckets or a shop-vac may also be used. It’s best to remove as much of the standing water this way as possible, after which our building’s drainage should kick in.

Ensure Proper Drainage

In many cases after the storm waters have subsided a bit, the drainage system installed in your building should begin to work again. However you will also want to ensure that any drainage your business is equipped with has not been clogged with debris from the flood water. Check for sticks, leaves and muck that could get in the way. If a sump pump is installed the intake and outtake valves should also be looked over. Once the main part of the water is removed then you can begin drying out the building, and follow up with any needed sanitation steps.

With the right equipment, such as a trash pump, water removal doesn’t have to seem like a daunting task. Remember to take proper safety precautions during the cleanup process. If you think your business may have suffered water damage then a professional in Zebulon, NC, may be able to help.

3 Steps to Snake a Clogged Pipe

10/10/2018 (Permalink)

Water Damage 3 Steps to Snake a Clogged Pipe Water damaged bathroom due to a broken pipe in Garner,NC

A drain auger or snake is a coiled metal spiral about a quarter-inch thick with a handle that has a hand-crank or drill attachment. If plunging does not clear a clogged pipe, you may want to try this tool. A snake is not difficult to use, and may clear a stopped pipe without the need for a plumber. Here are three simple steps to snake out a drain.

1. Insert the Snake

Put the auger down the sink drain and continue to push more of the length in until you encounter resistance. The sharp curve of the sink trap may pose an early challenge. Apply pressure while cranking to make the snake bend and proceed down the pipe toward the blockage.

2. Push Until You Encounter Resistance

Continue feeding the snake down the sink drain until you encounter more resistance. This should be the cause of the clogged drain. Now it is time to crank or drill the snake.

3. Drive the Snake Through the Clog

Some augers require cranking by hand to rotate the tip. Other designs have an attachment for a power drill. Soft clogs tend to get broken up by the snake and go down the drain. Solid clogs may get caught in the auger head. If twisting does not gradually become easier, try pulling up the snake. The head may have captured a solid clog.

Run water down the affected drain for several minutes to make sure the clog is completely clear, and then clean off the snake. Homeowners may want to purchase an auger or snake, but you can also rent this equipment from home improvement retailers.

Contact a plumber if you cannot clear a clogged drain yourself or experience a pipe break. If a sewer backup causes damage in your home in Garner, NC, you should also hire a residential water damage restoration service.

How To Efficiently Clean Your Gas Grill

10/10/2018 (Permalink)

Fire Damage How To Efficiently Clean Your Gas Grill Frequent grill cleaning can reduce the risk of a destructive fire in your Auburn, NC home

Grilling may be a common summer activity for many households in Auburn, NC. Performing a grill maintenance inspection at the beginning of the season can help you ensure your unit is primed for optimal performance. To help minimize the risk of a grease fire, you should also complete a simple grill cleaning after every use.

Initial Inspection

Your grill may sit idle for many months. Because of this, it’s a good idea to complete a thorough inspection prior to using it for the first time every spring or summer. Performing routine checks throughout the summer is also beneficial and may help you diagnose leaks and other safety concerns early. An efficient grill maintenance review should include the following steps:

  • Check fuel lines for bends, holes or cracks and replace as needed
  • Examine fuel tank for defects and loose connections
  • Ensure pressure regulator is adequately secured to tank
  • Confirm that the ignition system is operating correctly

You should also test gas lines for leaks by wiping a soapy water mixture on them and then turning on the gas. If you see bubbles forming along a line, there is a leak. For safety reasons, you should promptly replace any leaking gas lines.

Cleaning After Use

Completing a quick grill cleaning after every use can also help you maintain your device. To initiate the process, burn off excess grease and food for approximately 15 minutes. Allow the grill to cool until the grates are only slightly warm to the touch.

As a safety precaution, disconnect the gas tank before proceeding. Then, brush the grill grates to remove remaining residue. To minimize the risk of a grease fire, you should also routinely clean the cook box and dispose of grease and debris. Finish the job by wiping the grill’s exterior with stainless steel cleaner or soapy water.

Avoiding a Grill Fire

Frequent grill cleaning can help reduce the risk of a potentially destructive fire that may require extensive cleanup and fire damage restoration. Performing a routine grill maintenance inspection is another key safety precaution that every budding grill master should complete annually.

Homeowners May Qualify for FEMA Assistance

7/21/2018 (Permalink)

Storm Damage Homeowners May Qualify for FEMA Assistance Homeowners Should Know Disaster Assistance Options

When a community is hit by a tornado, hurricane, tsunami or other storm and suffers from devastating flooding, the U.S. president may officially declare Raleigh, NC, a disaster area. This declaration allows the Federal Emergency Management Agency (FEMA) to offer federal assistance to those affected by the disaster.

Federal assistance is available to you when certain eligibility requirements are met: the home is in an area the president has officially declared a disaster; someone in your home is a US citizen, non-citizen national or qualified alien; the damage is to your primary residence; you cannot access or live in your home in its present condition; and expenses incurred related to the disaster are not covered by insurance or other sources.

Qualified Households May Be Eligible To Receive Federal Assistance

When you meet the federal requirements, FEMA may be able to provide assistance in the following ways:

• The cost of a hotel/motel room may be covered when flood waters make it impossible for you to access your house or live in it for a short time, or rental assistance may be available for an extended period of time while repairs are made or other housing is established.

• If your home and belongings have water damage and need repair by a professional restoration service provider, financial support may be available.

• Other expenses as a result of the flood may be covered as well: medical/dental, funeral, childcare, vehicle repair/replacement, and moving expenses.

Casualty Survivors May Apply for Assistance

You may apply for federal assistance before you file an insurance claim, but don’t forget to contact your insurance provider as soon as possible. After you apply for federal assistance, a home inspection may be needed to assess your property damage; an inspector should schedule an appointment with you. Inspectors, wearing official photo identification, make an assessment of the property but do not decide if you will receive assistance.

Homeowners Should Know Disaster Assistance Options

When you survive a major storm, the resulting damage may cause devastating consequences, but being well informed of your options for assistance can lessen the turmoil. FEMA assistance may be one of the options that you can depend upon. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

Reasons To Have Electronics Cleaned After a Fire

7/19/2018 (Permalink)

Fire Damage Reasons To Have Electronics Cleaned After a Fire In order to ensure that electronic devices can be used safely, they must be thoroughly inspected and cleaned during the fire cleanup process.

Fire damages everything near it. If a fire breaks out in your home in Raleigh, NC, you don't just need to have the immediate charred area cleaned. Fire cleanup must occur throughout your home. Even items that look like they are fine may have taken on severe smoke damage. This is especially true of your electronic equipment. Even if there is no visible damage, there are many reasons your electronics need to be restored by certified experts.

Items Affected

The effects of smoke may not be apparent at first glance. Unless your electronics are inspected by a qualified technician, you have no way of knowing if they were damaged in the fire. All of your electronics must be inspected:

• Computers
• Televisions
• Game consoles
• E-readers or tablets
• DVD players
• Stereos

Thermal Damage

The heat caused by the fire damages electronics. It can melt delicate components, causing the system to short or simply not work at all. It also expands the porous openings of the device, allowing smoke to enter. It can also warp devices, causing them to overheat the next time they are used. Every fire cleanup process includes taking into account the amount of heat that was present at the time of the fire to assess the potential damage it caused.

Smoke Damage

Smoke and soot are highly corrosive. The acidity levels in soot cause anything it infiltrates to degrade. The oxidation involved in the corrosion process can cause etching or pitting in the metal components of your electronics. Smoke is also electrically charged, which can cause circuitry to short and the devices to overheat when in use.

In order to ensure that electronic devices can be used safely, they must be thoroughly inspected and cleaned during the fire cleanup process. While it's possible that the fire caused too much damage to restore the machine properly, an electronics expert is your best chance of getting it to work again. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

Keep Sneaky HVAC Mold at Bay

7/14/2018 (Permalink)

Commercial Keep Sneaky HVAC Mold at Bay Mold may be part of life, but it doesn’t have to be an overwhelming problem.

Whether a new, old, small or large business, the people running it have plenty of things on their mind. When it comes to the structure the business operates out of, it can be easy to overlook what can’t be seen. One area of maintenance easily forgotten is HVAC cleaning—a surprising key to mold prevention.

While mold can easily be spotted on walls, floors and areas prone to water, it can also hide in air ducts. Below are three steps to help spot and deal with sneaky mold issues.

1. Inspect the HVAC system. Unfortunately, mold is something that pops up quickly and never completely goes away. Fortunately, it’s easy to minimize its growth by regularly checking around the system for moisture—mold fuel. Any signs of moisture around ducts, vents and the system’s parts, such as blowers, could indicate it’s time for an HVAC cleaning. Also, check that the drain and condensation pans are draining and not retaining water.

2. Get the system cleaned. Mold doesn’t only need to moisture to make its rounds. It can also grow on dust inside the ducts and vents. Cleaning vents helps reduce the accumulation of mold and keeps airflow operating smoothly. Business owners in Raleigh, NC, with the potential for mold in their vents should call an expert to help resolve the issue quickly and professionally.

3. Preventive maintenance keeps the mold away. Once an HVAC system is cleaned, its time to set up a regular maintenance plan. Change filters regularly to stunt future growth, and ensure that the filters are positioned correctly. Continue to regularly inspect the system and its components for any moisture buildup or improperly functioning parts. Additionally, regular general dusting and vacuuming can help air ducts stay relatively clean, keeping mold from serious growth. Lastly, be sure to set up an annual cleaning appointment with an HVAC expert.

Mold may be part of life, but it doesn’t have to be an overwhelming problem. While HVAC cleaning may not be on the priority list, its benefits can help put business owners’ minds at ease. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

Flushing 101: Water Heater Maintenance

6/22/2018 (Permalink)

Water Damage Flushing 101: Water Heater Maintenance Remember to perform routine flushes of your water heater to prevent the inside of the tank from corroding due to a buildup of mineral deposits.

Your home’s water heater is sometimes in an area that you normally do not frequent. Since you don’t see or operate it daily like other appliances, you may forget that it still needs to be flushed regularly for top performance. Here are five steps to perform a simple DIY water heater flush.

1. Turn It Off

If you have an electric heater, shut it off using your breaker box. For gas models, rotate the gas valve until the pilot light goes out.

2. Attach a Hose

Find the drain outlet valve, located at the bottom of the water heater, and connect a garden hose to it. Take the open end of the hose to a designated drainage site that won’t be affected by debris and hot water.

3. Drain It

Go back to the drain outlet valve and open it. After allowing the water to flow for a few minutes, go to the faucet closest to the heater and turn on the hot water. Doing this ensures the water will drain swiftly. Shut off the water supply after waiting a few more minutes. The water flow will slow down before completely stopping.

4. Restore the Water Supply

After the appliance has drained completely, turn the water supply back on and close all valves. Once the open faucet’s flow changes from sporadic to consistent and smooth, the tank is now running properly and is full.

5. Restore Power and Turn On the Heating Element

You can restore the unit’s power and turn the heating element back on after ensuring the tank is completely full. Then turn the running faucet off and give yourself a pat on the back for a job well done.

Remember to perform routine flushes of your water heater to prevent the inside of the tank from corroding due to a buildup of mineral deposits. If you wait until it’s too late, the unit may begin leaking. If this happens, be sure to call a water damage cleanup crew in Raleigh, NC. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

5 Ways You Can Clean Up After a Building Flood

6/21/2018 (Permalink)

Commercial 5 Ways You Can Clean Up After a Building Flood A flooded building in Raleigh, NC, can be a nightmare to deal with, but it can be fixed.

No one wants to experience a flooded company building, but it happens from time to time. In order to get back to business as soon as possible, you can do a few things before the professional cleanup crew arrives.

If you caught the flooding early, these steps can help start the cleanup process. If the water has been standing for several days, however, it is best to contact an expert to deal with possible mold or sewage contamination.

1. Power Down

If you can safely reach your breaker, shut off power to the building immediately. Please call an electrician if you have to walk through standing water to access the power switch.

2. Get Ready to Clean

Be sure to wear boots, gloves and a face mask while moving furniture and cleaning up a flooded company building. If your damage was caused by a broken pipe, you will want to be extra careful about exposure to chemicals or toxins.

3. Remove Water

Try to remove as much water as possible. Once the standing water is gone, run a dehumidifier and fan to begin the drying out process. The key here to prevent mold and mildew from growing in the moist environment.

4. Get Rid of Damaged Items

Paper products, carpeting and wall coverings usually do not hold up after being flooded. Discard or recycle anything that appears to have been damaged by water. Hard surfaces and clothing can be cleaned.

5. Wash Your Clothes

Be sure to wash any clothing that you or your employees wore during the cleanup process. They can potentially be contaminated with mold or sewage. This clothing should be washed separately from uncontaminated items.

A flooded building in Raleigh, NC, can be a nightmare to deal with, but it can be fixed. Taking the above steps and talking to a restoration expert can save you on costly downtime and damage.

Why Your Business Needs Flood Insurance

6/15/2018 (Permalink)

Storm Damage Why Your Business Needs Flood Insurance Even the most prepared business owners may be hit by a flood.

Floods are one of the most commonly declared natural disasters, but many Raleigh, NC, business owners are not prepared for the damage a flood can do to their establishment. Even just a few inches of water can damage walls, inventory and equipment. Most natural disasters are covered under commercial insurance policies, but flooding typically is not. Nobody wants to find themselves in water up to their knees and then come to find out they don’t have flood insurance.

What Is Considered a Flood

When water affects at least two properties or 2 acres of land, it is usually considered a flood. Flooding is water that inundates an area, whether it be from snow melt, heavy rain, dam breakage, overflowing rivers or other water-related issues.

How To Know If You Need Insurance

If your business is on a lower level, you are definitely at a higher risk for flooding. Knowing if you reside in or near a flood zone will also help you assess your risk of flooding.

What Is Not Covered

There are some losses a business can experience that insurance for floods will not cover:

? Income loss due to business not being fully operable
? Company vehicles
? Septic systems
? Landscaping

How Soon Coverage Starts

There is usually a 30-day waiting period from the time you purchase coverage until the coverage goes into effect.

How Much Coverage Is Available

Commercial flood insurance can protect your business whether it be large or small. Most commercial policies provide up to $500,000 for inside contents and $500,000 for the building. Here are the most common items covered:

? Merchandise
? Machinery
? Inventory
? Building

Your insurance company will work with flood remediation professionals to clean items, repair water damage and assess which belongings are a total loss.

What If More Coverage Is Needed

If your property is valued above the national limits, you can get additional coverage by purchasing an excess flood policy.

Even the most prepared business owners may be hit by a flood. Knowing that your business is covered with flood insurance can provide piece of mind should such a disaster happen. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

What Goes Into a Fire Damage Estimate?

5/21/2018 (Permalink)

Commercial What Goes Into a Fire Damage Estimate? A qualified company will include deodorization in your fire damage estimate and will have the tools and chemicals necessary to remove smoke odor.

After a fire on your commercial property, one of the first steps is having an insurance adjustor out to evaluate the damage and determine what you can claim on your insurance. You may also have a commercial fire professional from Raleigh, NC, out to determine exactly what you can salvage, and how. But what exactly does a fire damage estimate entail?

Evaluating What Can Be Saved, and How

While an insurance estimator is determining how much you can be reimbursed for your losses, a fire damage estimator’s job is to:

• Provide immediate emergency response to prevent secondary damage through mitigation
• Fully assess the extent of the damage and give an accurate picture of remediation efforts
• Determine what can be cleaned and restored
• Determine what should be torn out/destroyed and rebuilt/replaced from scratch
• Provide a cost breakdown for cleaning and teardown services
• Deliver an approximate timeline for completion

Will My Insurance Cover the Cost of Fire Damage Restoration?

The amount of a fire damage estimate may not match with the amount of an insurance claim, but only the fire damage professional and insurance adjustor can provide accurate information on that depending on the extent of the damage to the property. The claim may fully or partially cover the cost of fire remediation. Unless you intend to pursue further claims with your insurance company, anything not paid by the claim would come out of pocket.

Does Cleanup Include Deodorization?

If you’re working with a qualified company, yes. Smoke odor can permeate items with a lasting stench, often associated by yellowed smoke stains. If the odor is strong enough, it can last years and create an unpleasant effect on anyone in the vicinity of the smoke-damaged, contaminated items. A reputable, qualified company will include deodorization in your fire damage estimate, and will have the tools and chemicals necessary to remove smoke odor from even the most porous items without damaging them. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

How Can I Detect Mold in My Home?

5/16/2018 (Permalink)

Mold Remediation How Can I Detect Mold in My Home? Specialists can educate you on what causes mold to flourish, and how to prevent another outbreak by pinpointing the source of your infestation.

Mold can be like cockroaches; if you see even one patch it can mean a larger infestation throughout your walls or through other areas of your home. Just getting rid of that one patch may not be enough, but how can you tell if you have even more mold throughout your Raleigh, NC, home?

Find an Indoor Environmental Specialist

If you’ve never heard of indoor environmental specialists, they’re certified professionals who can:

• Test for air quality
• Test for and identify mold infestations
• Identify the type of mold and its effects
• Pinpoint the location of hard-to-find mold outbreaks
• Recommend safety and remediation activities

When an indoor environmental specialist conducts a mold test, they’re often able to pick up sensitive information that wouldn’t otherwise be detectable by the naked eye or with over-the-counter mold tests.

Can an Indoor Environmental Specialist Get Rid of My Mold For Me?

Sometimes, though you can never truly be free of mold when the spores are constantly active in the air around you. You can only minimize and control its presence. Some indoor environmental specialists are certified for mold remediation, while others may refer you to additional professionals to devise and launch an effective remediation plan to rescue your home from mold. Either will be able to tell you the first steps to take to prepare your home for mold remediation.

Can an Indoor Environmental Specialist Help Me Prevent Mold?

Absolutely. Specialists can educate you on what causes mold to flourish, and how to prevent another outbreak by pinpointing the source of your infestation. Usually the cause is water leaks and water damage, providing the fuel mold needs to thrive on organic matter. A remediation and environmental specialist can talk to you about removing these sorts of problems from your home, and steps to take to prevent excess moisture in your environment from contaminating your home with fresh mold. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

Kitchen Fires: Smart Cooking Is the Best Deterrent

5/7/2018 (Permalink)

Fire Damage Kitchen Fires: Smart Cooking Is the Best Deterrent Better safe than sorry is more than a cliché. When it comes to avoiding kitchen fires, it’s one of the best tips ever.

Whether you cook to survive or the kitchen is the heart of your home, it’s the most likely room for home fires to start. By following a few basic tips, you can easily prevent kitchen fires and avoid the heartbreak of fire damage to your beloved appliances and keepsakes.

Avoid a Disaster While in the Kitchen

Many people know the best way to extinguish a grease fire is by smothering it or using a fire extinguisher — never use water, which makes these fires spread and intensify. However, the best way to prevent any kitchen fires from starting in Raleigh, NC, is smart cooking:

1. Wearing flowing clothes like kaftans and robes with gull-wing sleeves while cooking may sound like fun. However, those styles increase the chance of the cook catching fire when the loose material hits a hot burner or oven element.
2. Grease buildup on stove surfaces, under burners and in the interior of the oven easily catches fire, so keep those areas clean.
3. Never walking away from a stove while broiling, grilling or frying is one of the best tips to avoid kitchen fires. The high temperatures required for all those cooking methods make them the most dangerous, and even a few seconds out of the room is enough time for food or grease to ignite.
4. Timers aren’t just for baking. It’s easy to get distracted, so set a timer for 15 or 20 minutes when you leave the room and come back for a minute to occasionally stir the sauce, taste the soup, or just make sure everything is on track.
5. Keep your stovetop and adjacent surfaces free of everything flammable, including curtains, food packaging, bags, potholders and wooden kitchen tools.
6. It’s easy to get caught up in serving, eating and cleaning up when you cook. Before leaving home or retiring for the night, take a minute to double-check that all small appliances, ovens and stovetops are switched off.

Better safe than sorry is more than a cliché. When it comes to avoiding kitchen fires, it’s one of the best tips ever. Contact your local fire department in Raleigh, NC, with questions or concerns about home fire prevention. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

Why Is Black Mold Growing in My Building?

4/26/2018 (Permalink)

Black mold is one of a variety of mold or fungi that are caused by moisture that doesn’t dry out quickly. It can grow anywhere in a building where there is moisture, high humidity or standing water. Here is what you should know to find problem areas and prevent mold.

Finding Moisture Problems

In commercial buildings in Raleigh, NC, there are multiple areas where a moisture problem can lead to the growth of mold. Some of the most common moisture issues in commercial buildings include the following:

• Water from leaking pipes or roof leaks
• Excessive humidity in areas such as wash rooms, boiler rooms or cafeteria kitchens
• Areas with poor ventilation such as locker rooms
• Ground water that runs into a building’s foundation or basement
• Any spills or drips that aren’t quickly mopped up or dried
• Damp insulation from internal leaks in the walls
• Poor building maintenance

Preventing Mold Growth

Generally, the best way to deal with any moisture problem that could lead to the growth of black mold is to prevent it in the first place. If you suspect a problem, do a thorough inspection of your building, looking for all the problems listed above. Talk to your building maintenance crew about ways to minimize standing water, moisture and high humidity in all areas. These may include improved ventilation systems on air conditioning and heating units, more fans and ventilation in damp areas such as locker rooms and kitchen areas, moisture-resistant insulation, frequent checks of rugs, carpets and ceilings to make sure they aren’t wet from spills or leaks.

The design and layout of a commercial building can also help minimize any problems. Tile, linoleum or other hard floor surfaces are usually better choices than carpeting, which can soak up moisture. Mold can grow underneath a wet carpet quickly. Improved venting and windows that can be opened to allow air to circulate more freely can also help prevent growth of fungi or mold.

Mold is often hard to tackle alone. If you’ve taken all the necessary precautions but still have black mold in your Raleigh, NC, building, be sure to hire an expert in mold cleanup that is familiar with the problem and knows how to eliminate it. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

3 Things To Do When Your Toilet Overflows

4/22/2018 (Permalink)

Nothing can ruin your day like a flooded toilet. Beyond the ick factor, you usually have to act fast to prevent serious water damage. If you’ve had a major flood in your house thanks to sewer damage in Raleigh, NC, you should call a water restoration specialist ASAP. In the meantime, here are some tips to mitigate the damage.

1. Stop the Water Flow

Any sewage company will likely tell you, in the event of a flooded toilet, step one is shutting off the water source. You can do this by turning off the valve behind the fixture. This may not solve your bathroom woes, but it can help stop the spread of water damage.

2. Clean Up Standing Water

It’s good planning to have gloves, mops, rags, paper towels and other cleaning materials on hand for an emergency. Standing water—the visible water that has flooded—should be absorbed as quickly as possible before it seeps into the flooring.

For a serious flood that affects two floors, you may have to remove the flooring and ceilings. Sewer damage that seeps into the floor can lead to the formation of mold. By removing the wet materials, you’re often able to disinfect and dry everything out to ensure that you don’t get any nasty surprises down the road.

3. Ventilate

Air out the rooms as best as you can. Open all the windows and bring in any fans you have around the house. Keeping the air moving can help dry out the area and reduce humidity before your water restoration specialist arrives.

Sewer damage from a flooded toilet is never fun, but if you act fast with these simple steps, you can have a better chance at reducing the extent of the damage to your home. Because of the bacteria inherent in toilet water, for any major amount of flooding, be sure to call a professional in Raleigh, NC, to assist in clean up. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

A Flood Cut Is Your First Step to a Dry Home

4/17/2018 (Permalink)

Powerful stormy weather, such as the recent torrential rainstorms in Raleigh, NC, can wreak havoc on homes causing flooding and related damage. Homeowners can be left to face the tumultuous project of restoring their residences. There are often many factors to consider for a safe and effective clean-up, such as the degree of water penetration throughout the house. Water damage specialists can be a vital resource in combatting the effects of water inside your house. They are usually trained to analyze and determine how much damage your home has sustained and put you on specific path to normalcy.

What Is a Flood Cut?

Once it is determined water has compromised the walls, it may be necessary to perform a flood cut. A flood cut typically follows specific steps:

• Determine and mark the water level throughout the home. This water line may vary based upon the degree of flooding.
• Mark again at least 12 inches above the noted water line mark, which is the flood cut line.
• Slice and remove the dry wall at the flood cut.

For example, if the water level stopped 4 inches from the floor, a flood cut could be created 16 inches from the floor.

Why Is a Flood Cut Helpful?

Once the flood cut is performed, the specialists can tear out any affected materials behind the wall, such as insulation. This is often necessary to alleviate the possible development of mold and mildew. Water damage specialists can remediate mold contamination so residents can be free of concerns.

Flooding within your home may feel invasive. Personal property can be harmed as well as the structure itself. The emotional toil may be overwhelming, as well as the process of restoration. A flood cut can help create a barrier against continued water intrusion. If you experience a problem, work with a professional restoration company to put your home back in order. For more information, visit http://www.SERVPROeastraleighzebulon.com/

Lawn Slime: An Uninvited Visitor

3/27/2018 (Permalink)

When it comes to the topic of mold, most residents in Raleigh, NC likely think of greenish-black spots on shower walls or underneath old wallpaper. Just as mold thrives in a wide variety of places, it can also easily spread outdoors, as seen in the infamous lawn slime that plagues yards of all kinds. Keep reading the pointers below to find out what this type of mold is, what its common characteristics are, and how to identify it.

What Is Lawn Slime?

A homeowner unfamiliar with outdoor mold may be shocked to find a dark, sludgy substance across the yard. Like most types of fungi, slime mold grows in a variety of forms and can actually help other parts of the yard break down organic matter. Outdoor slime can take on many different colors, such as pink, blue, or orange, but it is usually dark.

How Long Does It Last?

A common characteristic of mold is that most types depend largely on temperature and moisture. If both of these elements are at the right levels, it may be years before lawn slime fades into the background of your domain. For instance, if your area sees a lot of rain, you can likely expect the slime cleared from patches in your yard, only to see it reappear days later.

Where Can One Spot It?

Aside from the most obvious location of your lawn, outdoor mold can pick favorite areas to spread. While it mainly sticks to lawns, this type of fungus can also affect paved areas, such as sidewalks and driveways. If you see a powdery or slimy substance outside your home, you are probably dealing with some degree of this mold.

When you've discovered a problem that is making your home less homey, small patches of lawn slime can seem magnified. Although it can become a spot for slip and falls when on paved areas, slime in your yard is typically no major cause for alarm. Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on mold. 

How Can You Prepare for Flood Damage?

3/22/2018 (Permalink)

Mother Nature is unpredictable, but even when you can’t prevent or predict flooding, you can still be prepared. Flood damage and storm damage can cause costly and catastrophic losses that many commercial businesses struggle to recover from. With appropriate preparations, you can minimize loss of property, inventory, and livelihood.

1. The First and Best Preparation Is Prevention

If you’re selecting your first commercial location, one of the best things you can do is choose a site that’s both advantageous to your business needs and positioned strategically in a low-flood zone. Historical flood data in Raleigh, NC can tell you which areas are less likely to deal with flooding and runoff.

If you’re already established, though, you can still mitigate damage by ensuring your property is water-tight. Check weather stripping and sealing, and where applicable, use waterproof coatings and paint.

2. Stock Up on Sandbags

When you know bad weather is coming, it helps to have sandbags on hand. Sandbag your doors and windows to create a watertight seal and prevent windows from breaking inward. You can also sandbag your walls if you have enough, particularly if you’re worried about water damage or about walls breaking inward under heavy flooding.

3. Seek High Ground

If you have the ability to move inventory, furniture, and office equipment to a higher floor in the event of a flood, take advantage to keep your investment safe. Migrate anything that isn’t fixed in place. Organize and label everything neatly as needed; you may also need to create a labeled floor diagram to replace things after.

4. Check for Leaks

Although sandbagging will help prevent some water intrusion, check your entire property for leaks. This includes checking your ceiling. Sandbags can’t prevent roof leaks, which can cause major storm damage and make the work of restoration specialists even more difficult. One good way to test if areas are watertight is to check if they’re airtight. You may notice drafts already, but you can also use a can of air to check any seams or jointed areas. Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on commercial storm damage. 

How Can I Prevent Mold From Growing?

2/19/2018 (Permalink)

Mold spores are present everywhere, and they can quickly begin to grow and spread if good mold prevention practices are not in place. You can prevent the development of mold in your commercial property by quickly taking steps to remediate any water damage that may have occurred. Sources of water damage can include the following:

• Spills
• Leaks
• Burst pipes
• Broken appliances
• Excessive rainfall

These are just a few of the ways that water can be introduced to a property. Once the water comes in contact with a surface, mold can begin to grow. Because mold growth can begin with surprising speed, property owners and managers in Raleigh, NC, should not delay remediation and restoration efforts.

Clean up Water as Soon as Possible

Begin clearing up the water as soon as it is detected. Soaking up water with towels and rags is a good first step; be sure to wash these quickly to avoid them becoming a hot spot of mold growth themselves. If a leak cannot be stopped, place a bucket or other container underneath the flow to catch the water. Contact a plumber as soon as possible to arrange for repair services.

Check Surfaces for Damage

Water can damage all kinds of surfaces, including stucco, drywall, and wood. These and other porous surfaces can absorb water quickly, which leads to mold growing in small and hidden spaces. Simply wiping up the water with rags and mops is usually not enough to hold back mold growth. Water damage can weaken materials such as drywall and plaster, and may require professional assistance to repair. Working with experienced water removal and remediation companies can be a good way of ensuring that damage due to mold is prevented. Your commercial building can be free from deeply established mold colonies that grow underneath floorboards, behind walls, and in ceilings.

Contact Professionals Promptly

Working with plumbers and mold remediation technicians promptly can be a good way of preventing mold from growing in your Raleigh, NC, business. Instead of taking chances, choose to work with experienced service providers.

Clearing Smoke Damage: A Job Better Left to Professionals

2/12/2018 (Permalink)

Returning to your building after a destructive commercial fire can be difficult to process, both mentally and emotionally. However, immediate action should be taken regarding fire cleanup to avoid further damage. When you need to clear out smoke damage in Raleigh, NC, it’s best to hire trained professionals to get the job done right. Though you may want to get involved and even clear some of the soot damage yourself, smoke cleaning requires more experienced labor from those who know how to accurately clear it.

Here’s why you should hire certified fire specialists to restore your building:

* If called soon enough, they can keep ash and soot from seeping into your belongings. It takes as little as a few hours for fire damage to settle into the walls and furnishings of your home. The longer you wait to take care of the situation, the harder it will likely be to restore your items. Hiring professionals early means having trained technicians clearing the area quickly and efficiently before more damage can occur.

* They can lower your restoration costs significantly. If smoke damage goes unchecked for a few days or even weeks, the effects on your property are sure to be far worse. Ash residue starts to discolor surfaces, metals become tarnished and any smoke odors may simply never fully dissipate. Calling on professionals within 24-48 hours better ensures your property won’t endure a greater loss, a situation that becomes that much more expensive.

* Experts have more efficient materials to use. While many DIYers simply go for the soap and water method, clearing away extensive soot, ash and smoke odors often calls for stronger solutions. Chemical solvents and special detergents are the best options for saving more of your belongings and eradicating fire damage as competently as possible.

If your commercial property in Raleigh, NC, needs some serious TLC after a devastating fire, hiring trained professionals to clear away smoke damage is a smart move. Any soot damage is disposed of correctly while the expert smoke cleaning process eliminates any pesky odors that can linger behind.

What To Know About Secondary Damage

1/10/2018 (Permalink)

There are a number of damages associated with flooding in Raleigh, NC. While many of them are caused by direct contact with the flood water, that isn’t always the case. In fact, secondary damage can still occur after the water has been extracted.

Knowing the Signs

Before you dive into what secondary water damage is, it can help to know what signs to look for. After a flood, these are a few of the most common signs that your residence is being damaged by indirect exposure:

• Bowed wood floors
• Rotten wood
• Black mold
• Fungal growth

Any of these signs could indicate that your property is being damaged indirectly rather than directly.

Understanding Indirect Exposure

The simplest way to explain secondary damage is by referring to it as indirect exposure. This is damage that is done after the initial flood and without contact with the original flood waters. The way that this happens is that moisture can evaporate and contamination from the original intrusion of water can remain in the residence. The high humidity that this causes can lead to a spread of black mold growth that can be damaging to your property.

Preventing Damage

The best way to prevent indirect exposure is to act quickly when there is a flood. If you take a prolonged amount of time to clean up the water, it may lead to more contaminants and more places for those contaminants to hide. When dealing with a flood, utilize the help of a professional remediation service, which will be able to help you prevent further problems.

Secondary damage, or indirect exposure to contaminants and water, can lead to problems such as black mold, warped floors and even rot. This is why it’s so important to take care of a flood as soon as it happens. The problems that come later can be expensive and inconvenient. Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on water damage.

Top 4 FAQs About Mold

11/30/2017 (Permalink)

Top 4 FAQs About Mold

One of the most common and most misunderstood problems for homeowners in Raleigh, NC is mold growth. It’s normal to wonder if molds are dangerous in the home, and more importantly, what can be done to fix the problem. These growths often begin due to high humidity or instances of water damage, and they can go unseen until the problem requires professional attention. Here’s what you need to know about these frustrating fungi.

1. It’s a Hydration Situation

Too much moisture is the primary culprit when mold is found in the home. Microscopic spores travel through the air, and when they settle in damp, musty areas, they’re capable of growing into potentially harmful structures. Limiting humidity and resolving leaks are common fixes to these types of issues.

2. There are Multiple Types

Mold comes in a variety of colors, most commonly gray, green and black. Certain growths can produce mycotoxins, which are capable of causing notable adverse health effects when overexposure occurs. That’s why regardless of type, mold remediation is necessary when growth is observed indoors.

3. It Starts Quickly

Don’t take evidence of water damage sitting down—it can result in mold growth in as little as 24 hours. Common causes often include:

Leaky plumbing pipes
Damaged roofing components
Basement flooding after heavy rain

4. Restoration is Possible

In some form, molds are just about everywhere, inside and out. Therefore, while complete removal is technically impossible, remediation is a very attainable goal for any home in Raleigh, NC. It’s a job best left to the pros, as mold remediation professionals utilize equipment made to inhibit further fungal growth in addition to cleaning and removing compromised materials.

Prevention’s always the best route, so make sure to limit the potential for high humidity in your home. Keep a sharp eye out for any signs of water damage, including discolored spots on walls or ceilings, and be sure to tackle any signs of mold growth quickly before they can spread further. Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on mold.

Under New Ownership

9/15/2017 (Permalink)

Commercial Under New Ownership Bill Shook, New Owner and Operator for SERVPRO of East Raleigh/Zebulon

SERVPRO of East Raleigh/Zebulon is excited to announce that we have a new owner and operator. Bill Shook recently took over all operations this month and has a vast knowledge and experience in the restoration industry. He served many years working for SERVPRO Industries and excited to own and operate a franchise. 

Bill  says, "We are excited to serve the Raleigh area. What excites me most is all the new jobs and opportunities we will be creating for locals." 

You can visit http://www.SERVPROseraleighgarnerzebulon.com/ for more information on the services that SERVPRO offers. Bill brings a strong culture of outstanding customer service and will make sure every client receives the best service available. If you have any questions, feel free to reach out at anytime. 

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