Recent Commercial Posts

How To Prepare for and Extinguish a Fire

1/12/2019 (Permalink)

Commercial How To Prepare for and Extinguish a Fire Make sure your building in Raleigh, NC has the right fire extinguisher

Fires can happen at any time, at any place and often without warning. Having a fire extinguisher on hand is your first line of defense. If your building in Raleigh, NC, has a fire, it is vital to know the appropriate actions to take when fighting it. If used correctly, an extinguisher can help limit the amount of fire damage to your building. The following steps will help you prepare for and extinguish a fire:

1. Pick the Right Extinguisher

Make sure your building has the appropriate fire extinguisher for the type of fires you might face at your workplace. (This may mean having multiple extinguishers available for use.) All extinguishers are labeled in accordance with what type of fire they are to be used against. For example, a kitchen fire would require an extinguisher labeled with a ‘K,’ as it is designed for fighting fats, grease and oils.

2. Call Emergency Services

In the event of a fire, the most important step is calling emergency services. Fires can be unpredictable and quickly grow out of control. Always take the immediate step of pulling the fire alarm and ensuring back up is on its way.

3. Use the Extinguisher

Before choosing to use an extinguisher, always make sure there is a clear path for evacuation if necessary. Then follow the PASS method to operate the extinguisher:

  1. Pull - Pull the pin; this releases the locking mechanism.
  2. Aim - Always aim low, toward the base of the fire.
  3. Squeeze - Spray the extinguisher by squeezing the handle.
  4. Sweep - Use a side-to-side sweeping motion to most effectively cover the fire.

After following these steps, if the fire is not yet out or if it re-ignites, use your evacuation route and wait for emergency services to arrive.

While knowing how to effectively use a fire extinguisher can aid in limiting fire damage, personal safety should always be your top priority. Whenever a fire has taken place, it's wise to have a fire damage assessment to ensure the building's safety before returning.

Category 1 Water Damage: Act Now!

12/23/2018 (Permalink)

Commercial Category 1 Water Damage: Act Now! If you have a flood damage situation be sure to call a water restoration company in Knightdale, NC

Take the Following Steps Within 24 Hours, If Possible

There are three categories of water that can flood your business in Knightdale, NC. Category 1 water is the best-case scenario. Category 1 damage comes from clean water sources, such as a broken supply line or a broken pipe. The key is to act quickly before any damage becomes worse. Untreated category 1 water can quickly turn to category 2 or 3 water. 

1. Turn Off Electricity

When water is involved, your first safety concern is electricity. Turn off all electric sources near the flooded area. If the water is confined to a single room, then cutting power to that room will suffice, but if the damage is multi-room, consider cutting power to the building. Call your utility company if you can’t reach the panel safely.

2. Stop the Flow

Once the threat of electrocution has passed, find the source of the flooding and stop the flow immediately. Stopping it could be as easy as turning the valve off on an overflowing toilet tank or more difficult, like completely shutting off clean water to the whole building. It is important to know where all the water valves, inside and outside, are in your building.

3. Call Your Insurance Company

As soon as the risk of electricity and flowing water is resolved, call your business’s insurance company in order to discuss the coverage for your assets. Many insurance policies cover flooding from broken pipes but not from a natural flood. Ask your insurance company to work quickly so you know what is covered. Be sure to take pictures of the damage for your records.

4. Get Help for Cleanup

If it’s a small flood, you may be able to start cleanup yourself, but be sure to call a water restoration company quickly. These companies should know exactly what to do to ensure the damage is as minimal as possible.

Flood damage recovery may be a long process. The good thing is that category 1 water is clean water and that makes the situation a lot less complicated. Using a reputable water restoration company can help keep the cleanup as simple as possible.

Flood Water Removal: What to Expect

10/17/2018 (Permalink)

Commercial Flood Water Removal: What to Expect Flooding damage in Zebulon, NC

If you’re dealing with flooding in Zebulon, NC, then you may be wondering how to remove the standing water from your business. With the right equipment this process can be fairly straight forward.

Putting Safety First

Whether you’ve hired a water removal professional or decided to attempt to remove the water yourself, safety is the first step before any cleanup can be done. Here are a few steps you should consider taking:

  • Make sure electricity is turned off in the flooded area before attempting to go in
  • Wear appropriate protective gear such as waders, waterproof boots and gloves
  • Use appropriate equipment for water removal such as a trash pump
  • Read the manuals for equipment use before hand
  • Thoroughly wash your hands before touching your face or eating

Removing the Water

Water removal should only be attempted with the appropriate equipment for the job. Many professionals have heavy duty pumps designed for this work, but buckets or a shop-vac may also be used. It’s best to remove as much of the standing water this way as possible, after which our building’s drainage should kick in.

Ensure Proper Drainage

In many cases after the storm waters have subsided a bit, the drainage system installed in your building should begin to work again. However you will also want to ensure that any drainage your business is equipped with has not been clogged with debris from the flood water. Check for sticks, leaves and muck that could get in the way. If a sump pump is installed the intake and outtake valves should also be looked over. Once the main part of the water is removed then you can begin drying out the building, and follow up with any needed sanitation steps.

With the right equipment, such as a trash pump, water removal doesn’t have to seem like a daunting task. Remember to take proper safety precautions during the cleanup process. If you think your business may have suffered water damage then a professional in Zebulon, NC, may be able to help.

Keep Sneaky HVAC Mold at Bay

7/14/2018 (Permalink)

Commercial Keep Sneaky HVAC Mold at Bay Mold may be part of life, but it doesn’t have to be an overwhelming problem.

Whether a new, old, small or large business, the people running it have plenty of things on their mind. When it comes to the structure the business operates out of, it can be easy to overlook what can’t be seen. One area of maintenance easily forgotten is HVAC cleaning—a surprising key to mold prevention.

While mold can easily be spotted on walls, floors and areas prone to water, it can also hide in air ducts. Below are three steps to help spot and deal with sneaky mold issues.

1. Inspect the HVAC system. Unfortunately, mold is something that pops up quickly and never completely goes away. Fortunately, it’s easy to minimize its growth by regularly checking around the system for moisture—mold fuel. Any signs of moisture around ducts, vents and the system’s parts, such as blowers, could indicate it’s time for an HVAC cleaning. Also, check that the drain and condensation pans are draining and not retaining water.

2. Get the system cleaned. Mold doesn’t only need to moisture to make its rounds. It can also grow on dust inside the ducts and vents. Cleaning vents helps reduce the accumulation of mold and keeps airflow operating smoothly. Business owners in Raleigh, NC, with the potential for mold in their vents should call an expert to help resolve the issue quickly and professionally.

3. Preventive maintenance keeps the mold away. Once an HVAC system is cleaned, its time to set up a regular maintenance plan. Change filters regularly to stunt future growth, and ensure that the filters are positioned correctly. Continue to regularly inspect the system and its components for any moisture buildup or improperly functioning parts. Additionally, regular general dusting and vacuuming can help air ducts stay relatively clean, keeping mold from serious growth. Lastly, be sure to set up an annual cleaning appointment with an HVAC expert.

Mold may be part of life, but it doesn’t have to be an overwhelming problem. While HVAC cleaning may not be on the priority list, its benefits can help put business owners’ minds at ease. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

5 Ways You Can Clean Up After a Building Flood

6/21/2018 (Permalink)

Commercial 5 Ways You Can Clean Up After a Building Flood A flooded building in Raleigh, NC, can be a nightmare to deal with, but it can be fixed.

No one wants to experience a flooded company building, but it happens from time to time. In order to get back to business as soon as possible, you can do a few things before the professional cleanup crew arrives.

If you caught the flooding early, these steps can help start the cleanup process. If the water has been standing for several days, however, it is best to contact an expert to deal with possible mold or sewage contamination.

1. Power Down

If you can safely reach your breaker, shut off power to the building immediately. Please call an electrician if you have to walk through standing water to access the power switch.

2. Get Ready to Clean

Be sure to wear boots, gloves and a face mask while moving furniture and cleaning up a flooded company building. If your damage was caused by a broken pipe, you will want to be extra careful about exposure to chemicals or toxins.

3. Remove Water

Try to remove as much water as possible. Once the standing water is gone, run a dehumidifier and fan to begin the drying out process. The key here to prevent mold and mildew from growing in the moist environment.

4. Get Rid of Damaged Items

Paper products, carpeting and wall coverings usually do not hold up after being flooded. Discard or recycle anything that appears to have been damaged by water. Hard surfaces and clothing can be cleaned.

5. Wash Your Clothes

Be sure to wash any clothing that you or your employees wore during the cleanup process. They can potentially be contaminated with mold or sewage. This clothing should be washed separately from uncontaminated items.

A flooded building in Raleigh, NC, can be a nightmare to deal with, but it can be fixed. Taking the above steps and talking to a restoration expert can save you on costly downtime and damage.

What Goes Into a Fire Damage Estimate?

5/21/2018 (Permalink)

Commercial What Goes Into a Fire Damage Estimate? A qualified company will include deodorization in your fire damage estimate and will have the tools and chemicals necessary to remove smoke odor.

After a fire on your commercial property, one of the first steps is having an insurance adjustor out to evaluate the damage and determine what you can claim on your insurance. You may also have a commercial fire professional from Raleigh, NC, out to determine exactly what you can salvage, and how. But what exactly does a fire damage estimate entail?

Evaluating What Can Be Saved, and How

While an insurance estimator is determining how much you can be reimbursed for your losses, a fire damage estimator’s job is to:

• Provide immediate emergency response to prevent secondary damage through mitigation
• Fully assess the extent of the damage and give an accurate picture of remediation efforts
• Determine what can be cleaned and restored
• Determine what should be torn out/destroyed and rebuilt/replaced from scratch
• Provide a cost breakdown for cleaning and teardown services
• Deliver an approximate timeline for completion

Will My Insurance Cover the Cost of Fire Damage Restoration?

The amount of a fire damage estimate may not match with the amount of an insurance claim, but only the fire damage professional and insurance adjustor can provide accurate information on that depending on the extent of the damage to the property. The claim may fully or partially cover the cost of fire remediation. Unless you intend to pursue further claims with your insurance company, anything not paid by the claim would come out of pocket.

Does Cleanup Include Deodorization?

If you’re working with a qualified company, yes. Smoke odor can permeate items with a lasting stench, often associated by yellowed smoke stains. If the odor is strong enough, it can last years and create an unpleasant effect on anyone in the vicinity of the smoke-damaged, contaminated items. A reputable, qualified company will include deodorization in your fire damage estimate, and will have the tools and chemicals necessary to remove smoke odor from even the most porous items without damaging them. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

3 Things To Do When Your Toilet Overflows

4/22/2018 (Permalink)

Nothing can ruin your day like a flooded toilet. Beyond the ick factor, you usually have to act fast to prevent serious water damage. If you’ve had a major flood in your house thanks to sewer damage in Raleigh, NC, you should call a water restoration specialist ASAP. In the meantime, here are some tips to mitigate the damage.

1. Stop the Water Flow

Any sewage company will likely tell you, in the event of a flooded toilet, step one is shutting off the water source. You can do this by turning off the valve behind the fixture. This may not solve your bathroom woes, but it can help stop the spread of water damage.

2. Clean Up Standing Water

It’s good planning to have gloves, mops, rags, paper towels and other cleaning materials on hand for an emergency. Standing water—the visible water that has flooded—should be absorbed as quickly as possible before it seeps into the flooring.

For a serious flood that affects two floors, you may have to remove the flooring and ceilings. Sewer damage that seeps into the floor can lead to the formation of mold. By removing the wet materials, you’re often able to disinfect and dry everything out to ensure that you don’t get any nasty surprises down the road.

3. Ventilate

Air out the rooms as best as you can. Open all the windows and bring in any fans you have around the house. Keeping the air moving can help dry out the area and reduce humidity before your water restoration specialist arrives.

Sewer damage from a flooded toilet is never fun, but if you act fast with these simple steps, you can have a better chance at reducing the extent of the damage to your home. Because of the bacteria inherent in toilet water, for any major amount of flooding, be sure to call a professional in Raleigh, NC, to assist in clean up. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

How Can You Prepare for Flood Damage?

3/22/2018 (Permalink)

Mother Nature is unpredictable, but even when you can’t prevent or predict flooding, you can still be prepared. Flood damage and storm damage can cause costly and catastrophic losses that many commercial businesses struggle to recover from. With appropriate preparations, you can minimize loss of property, inventory, and livelihood.

1. The First and Best Preparation Is Prevention

If you’re selecting your first commercial location, one of the best things you can do is choose a site that’s both advantageous to your business needs and positioned strategically in a low-flood zone. Historical flood data in Raleigh, NC can tell you which areas are less likely to deal with flooding and runoff.

If you’re already established, though, you can still mitigate damage by ensuring your property is water-tight. Check weather stripping and sealing, and where applicable, use waterproof coatings and paint.

2. Stock Up on Sandbags

When you know bad weather is coming, it helps to have sandbags on hand. Sandbag your doors and windows to create a watertight seal and prevent windows from breaking inward. You can also sandbag your walls if you have enough, particularly if you’re worried about water damage or about walls breaking inward under heavy flooding.

3. Seek High Ground

If you have the ability to move inventory, furniture, and office equipment to a higher floor in the event of a flood, take advantage to keep your investment safe. Migrate anything that isn’t fixed in place. Organize and label everything neatly as needed; you may also need to create a labeled floor diagram to replace things after.

4. Check for Leaks

Although sandbagging will help prevent some water intrusion, check your entire property for leaks. This includes checking your ceiling. Sandbags can’t prevent roof leaks, which can cause major storm damage and make the work of restoration specialists even more difficult. One good way to test if areas are watertight is to check if they’re airtight. You may notice drafts already, but you can also use a can of air to check any seams or jointed areas. Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on commercial storm damage. 

Clearing Smoke Damage: A Job Better Left to Professionals

2/12/2018 (Permalink)

Returning to your building after a destructive commercial fire can be difficult to process, both mentally and emotionally. However, immediate action should be taken regarding fire cleanup to avoid further damage. When you need to clear out smoke damage in Raleigh, NC, it’s best to hire trained professionals to get the job done right. Though you may want to get involved and even clear some of the soot damage yourself, smoke cleaning requires more experienced labor from those who know how to accurately clear it.

Here’s why you should hire certified fire specialists to restore your building:

* If called soon enough, they can keep ash and soot from seeping into your belongings. It takes as little as a few hours for fire damage to settle into the walls and furnishings of your home. The longer you wait to take care of the situation, the harder it will likely be to restore your items. Hiring professionals early means having trained technicians clearing the area quickly and efficiently before more damage can occur.

* They can lower your restoration costs significantly. If smoke damage goes unchecked for a few days or even weeks, the effects on your property are sure to be far worse. Ash residue starts to discolor surfaces, metals become tarnished and any smoke odors may simply never fully dissipate. Calling on professionals within 24-48 hours better ensures your property won’t endure a greater loss, a situation that becomes that much more expensive.

* Experts have more efficient materials to use. While many DIYers simply go for the soap and water method, clearing away extensive soot, ash and smoke odors often calls for stronger solutions. Chemical solvents and special detergents are the best options for saving more of your belongings and eradicating fire damage as competently as possible.

If your commercial property in Raleigh, NC, needs some serious TLC after a devastating fire, hiring trained professionals to clear away smoke damage is a smart move. Any soot damage is disposed of correctly while the expert smoke cleaning process eliminates any pesky odors that can linger behind.

3 Vital Steps After a Pipe Break

1/10/2018 (Permalink)

A pipe break can happen during any time of the year but is more likely to occur during the winter if the pipes are in an uninsulated area of your commercial property in Raleigh, NC. Be advised that bursting pipes can cause extensive water damage in Raleigh, which is why it’s important to call a restoration company as soon as possible. Here are the three steps to take after a pipe break.

1. Stop the Water

Turn off the water immediately. After you shut off the main water supply, you need to drain the pipes. To do this, turn on the cold water on every faucet on your property and flush every toilet at least once. Then turn off the hot water heater and run the hot water on every faucet. Taking these crucial steps ensures the leak will stop. But you’re not done yet.

2. Reduce and Fix the Damage

At this point, it’s best to reach out to the professionals so they can fix the broken pipe. However, you might be able to locate the broken pipe yourself. Don’t walk in water as this bears the risk of getting electrocuted. It’s recommended that you turn off the electrical power no matter if the water is one foot or only one inch high. Furthermore, unplug appliances and turn off the furnace. If safe, you can move valuable items, electronics and fabrics to higher ground.

3. Call a Cleanup Company

Opening the windows and running fans run won’t prevent mold growth from bursting pipes. No matter how extensive you think the damage is, contact a water restoration company as there might be damage you are not able to spot. Mold and mildew begins to grow only 24 to 48 hours after such an event. You don’t want to risk more damage to your property.

When your plumbing breaks, there’s little time to spare. Take these three steps immediately to reduce the water damage in Raleigh, NC due to bursting pipes.


Dealing With Sewage Backup After Heavy Rains

11/30/2017 (Permalink)

Dealing With Sewage Backup After Heavy Rains

Heavy rains in Raleigh, NC might have resulted in a sewer backup inside your commercial building. Not only is the smelly, black water unsightly and unbearable, it also poses a health risk. Knowing how to react to such a situation is vital to minimizing damage and headache as much as possible and getting your operations back on track quickly and efficiently. Put these tips to use the next time your building is ground zero for a sewage disaster and an overflow of rain water.

1. Be Cautious of Live Electric Currents

It’s not news that water and electricity make for a bad mix, but it’s a fact that bears repeating in these situations. Caution is of the utmost importance when cleaning up wastewater in conditions where a live electric current might be running through the water. It’s always best to ensure all electricity is shut off before dealing with a sewer backup incident.

2. Clean Up as Much Water as Possible

Once the necessary safety precautions have been taken regarding electricity, the next step is to clean up as much of the standing water as possible. The longer water is left unattended, the bigger chance of there being a mold outbreak, which only adds to the dangers and risks of a backed-up sewer. There’s also the fact that the more damage sewage and rain water do to a building, the higher the cost of remediation is likely to be.

3. Check to See Who Is Responsible

With backed up sewers, determining who is responsible for the issues is paramount. For instance, it might be the city that’s responsible, which could make a huge difference when it’s time to file an insurance claim. Hopefully, once the rains end, the wastewater will flow normally down the drain, allowing you to take care of any remaining water and get back to business.

Commercial building owners need to know exactly what to do with sewer backup, excess rain water and black water incidents. A single misstep can prove detrimental in more ways than one.
Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on water damage.

Under New Ownership

9/15/2017 (Permalink)

Commercial Under New Ownership Bill Shook, New Owner and Operator for SERVPRO of East Raleigh/Zebulon

SERVPRO of East Raleigh/Zebulon is excited to announce that we have a new owner and operator. Bill Shook recently took over all operations this month and has a vast knowledge and experience in the restoration industry. He served many years working for SERVPRO Industries and excited to own and operate a franchise. 

Bill  says, "We are excited to serve the Raleigh area. What excites me most is all the new jobs and opportunities we will be creating for locals." 

You can visit http://www.SERVPROseraleighgarnerzebulon.com/ for more information on the services that SERVPRO offers. Bill brings a strong culture of outstanding customer service and will make sure every client receives the best service available. If you have any questions, feel free to reach out at anytime.