Recent Storm Damage Posts

SERVPRO Removes Flooding from Raleigh Residences

5/15/2022 (Permalink)

SERVPRO vehicle outside a job site. Flood damage restoration is no easy task for any homeowner. Call SERVPRO for the help you need.

Professional Flood Damage Cleanup Services 24/7 

Flood damage, even shallow floods, can do considerable amounts of damage to a Raleigh property, incurring as much as $20,000 per inch of water or more. This water is often contaminated with sewage, chemical runoff, sharp objects, and even pests. These safety concerns can complicate flood damage cleanup for homeowners. On top of that, mold can proliferate in as little as one to two days after moisture impacts a home.

Raleigh homes receiving flood damage mitigation from SERVPRO can expect sanitation and restoration performed to Institute of Inspection, Cleaning and Restoration Certification (IICRC) benchmarks for the restoration industry. This service is ready to respond 24/7 to minimize damage from storms and flooding.

Blackwater cleanup considerations: why leave it to the pros?

There are three main categories of water contamination in a disaster. Clean water typically comes from disasters like pipe leaks, which feature clean, treated water. Gray water can be a situation like a dishwasher overflow, which can have soap residues and other substances in the water.

Blackwater refers to water with the following potential features and risks:

  • Extensive contamination can include trash, medical waste, and chemicals
  • Bacteria and fungi that can cause health effects
  • Viruses and parasites carried by sewage, carrion, pests, and other potential contaminants

SERVPRO can implement water restoration that includes demolishing contaminated surfaces and safely removing unsalvageable items like wet mattresses and carpeting. Safety measures like commercial-grade personal protective equipment and sanitation with EPA-registered biocides are key to restoring a property impacted by moisture.

SERVPRO of East Raleigh / Zebulon is reachable at (919) 250-0455. We're Faster To Any Size Disaster and have the tools necessary for thorough home cleanup and restoration.

Damages Garner Homes Experience After Ice Storms

3/30/2022 (Permalink)

frozen pipe sign When storm damage restoration for frozen pipes are needed, SERVPROs team of IICRC certified technicians are the ones to call.

Storm damage in the winter months can be costly for Garner homeowners if not managed quickly.

Storms can create hazardous and harmful situations for property owners and house occupants. Understanding the impact that severe weather events can have ensures you have the appropriate restoration professionals available and mobilizing when disasters strike. We help with solutions for relative damages like:

  • Flooding
  • Structural damage
  • Water damage
  • Mold growth

Tree Damage to Properties

Harsh winds, rainfall, and recent ice storms can lead to a need for storm damage restoration in Garner homes. One of the most direct ways a property can be damaged is by breaking off limbs and uprooting trees on a property that falls into garages, sheds, or the main residential structure itself. We have both experienced restoration professionals to manage subsequent water intrusion and a general contractor license to handle repairs necessary after fallen trees.

Ice Damming and Heavy Accumulation

Another way that flooding can impact your property is after events like ice damming. When ice forms along the eaves of your roof, melting snow cannot escape to the gutter system and is forced underneath the shingles and into the attic space. Our technicians must assess both the structural damage in these situations as well as the needed drying and extraction tools to overcome the flooding.

Frozen Pipes from Outages

As the area has seen in recent years, the damage that ice can do is overwhelming to properties. Not only can a small volume of adhered ice take down trees and collapse roofs, but it can also take down power lines. With many homes in the area now relying on electric heat, cold conditions can lead to secondary effects that compromise your property, like frozen pipes. Bursts require fast water removal and drying solutions.

When storms and flooding overcome your property, our SERVPRO of East Raleigh / Zebulon team is there fast to help. We have a 24/7 response to disasters. Give us a call now at (919) 250-0455. 

Removing Floodwater from Raleigh Attics

3/11/2022 (Permalink)

flood in attic SERVPRO flood cleanup technicians have all the experience and equipment for every size of disaster. Call now!

Post-storm damage leaves the roofs of Raleigh homes vulnerable to runoff and a need for flood cleanup

Severe weather systems can regularly pass through North Carolina and the Triangle region, so our team must stay prepared for the damage these events can cause your home. Some of the threats your property might experience every year includes:

  • Winter storms
  • Wind damage
  • Ice
  • Torrential rainfall
  • Tropical storms

Ways Your Roof Can Become Damaged

There are several ways that flood cleanup in Raleigh homes is needed, which often involves vulnerabilities or damage to the roof. Because of the excessive amounts of severe weather events possible through North Carolina, even newer roof systems can be damaged to the point of flood penetration. Several of the contributing factors to attic flooding through roof damages include:

  • Fallen trees
  • Ice damming
  • Wind/debris damage 
  • Hail damage 

Water Damage to the Attic

The main problem with roof damage is its impact on the connected attic space. When water can freely move between roofing materials and the attic, it can be challenging to remove this water and make the necessary repairs. Homeowners might not recognize an issue until water penetrates the lower living space beyond the attic.

Drying Solutions for Damaged Homes

It is necessary to get drying solutions started as soon as possible. The faster we can manage standing water and moisture concerns, the less destructive dampness can be to the house's structural elements and connected rooms. We can create ideal conditions for rapid evaporative drying using centrifugal air movers, desiccant dehumidifiers, and portable heaters.

After attic flooding, it is necessary to have a team of professionals that can work fast to extract standing water and prevent absorption that could make structural damages more widespread. We have a full-service team of professionals to help with restoration and repairs as necessary. Give our SERVPRO of East Raleigh / Zebulon team a call today at (919) 250-0455.

Need Flood Damage Restoration in Raleigh – Call SERVPRO

2/27/2022 (Permalink)

SERVPRO equipment at work in the living room Flood and storm damage restoration services by SERVPRO are the way to go. We use the latest technology and equipment for every disaster.

SERVPRO Provides Flood Damage Repair and Restoration in Raleigh

Even minor flood damage in homes and businesses in Raleigh can cause thousands of dollars to clean up and restore homes and businesses. There may also be lost income for employees and a reduction in company revenues due to damage to your business while it is being restored. The contents and structure of the building become contaminated with floodwater. Some structures may need replacement due to swelling and loss of integrity. There is also a concern about viral, biological, and chemical contamination. With so much damage even from a minor flood event possible, it makes sense to take steps to protect your home and business.

SERVPRO provides flood damage cleaning, repair, and restoration services in Raleigh for homes and businesses in the area. Our crews are ready 24/7 to respond within four hours of your call to help our clients clean up and return their homes and business to normal. While many floods cause catastrophic damage, most are minor, yet they still cause significant damage.

Our clients often ask our SERVPRO experts for suggestions regarding protecting their buildings from flooding in the future. Some of the steps they can consider:

  • Install flood detection systems and water detectors
  • Check that your sump pump is working
  • Add battery backup for your sump bump
  • Keep drains and ditches free from debris
  • Clean gutters and downspouts regularly
  • Repair cracks in your foundation
  • Ensure landscaping slopes away from your foundation

While these steps will not prevent severe floods from damaging your home, they may prevent water from causing damage due to minor flood events. SERVPRO is available to help our clients at all times and provide flood cleanup services:

  • Water clean up
  • Water damage restoration
  • Water damage repairs

Call SERVPRO of East Raleigh / Zebulon and nearby areas. We can help 24/7. Call (919) 250-0455.

Where Can Property Owners Get Storm Damage Cleanup Services in Raleigh?

12/19/2021 (Permalink)

a tree that has fallen over onto the roof of a house Seeing your property affected after a storm can be overwhelming. Contact SERVPRO for storm damage cleanup and floodwater removal.

They Can Hire SERVPRO to Perform Storm Damage Cleanup in their Raleigh Homes

Storms can occur at any time and catch property owners off guard. They can cause trees to fall on buildings and flooding. The winds associated with storms can also ruin siding, roofing, windows, and doors. SERVPRO has built a reputation by providing top storm cleanup services. 

We are a locally-owned and operated restoration form that is on hand and expertly trained to perform storm damage cleanup in Raleigh homes. Our technicians can examine your home for safety reasons to make sure that it has maintained its integrity. We can work quickly to ensure that no wind, hail, or water damage remains on your property. SERVPRO’s storm flood cleanup services may include:

  • Removing debris
  • Water mitigation
  • Full cleanup of the property
  • Replacing ruined doors and windows
  • Rebuilding ruined structures

A storm can leave debris like pieces of damaged bushing materials, tree limbs, sand, and gravel, among other types of wreckage, in your property. Our SERVPRO team can remove the debris using tools like rakes and shovels. 

We can also remove the floodwater using self-priming trash pumps because they can pass solids. Our technicians can clean structural items like walls and subfloors with the appropriate cleaning method. We also evaluate all the contents exposed to high humidity for cleaning needs. Drying the property is another vital step. Our team can use axial air movers to expedite the evaporation rate. These air movers deliver low pressure at higher volume, and they, therefore, cover larger areas of affected materials. To remove the moisture, our SERVPRO technicians can use dehumidifiers

If heavy winds ruined building materials, we can fix everything that sustained damage to return your residence to preloss condition. Safety is our priority, and we make sure that our work passes every inspection. 

In the unfortunate event of storm damage, call SERVPRO of East Raleigh / Zebulon (919) 250-0455 for cleanup services. We’re Faster To Any Size Disaster. 

How Should Homeowners in Garner Arrange for Post-Storm Flood Removal?

11/17/2021 (Permalink)

damaged house When a storm strikes, SERVPRO of East Raleigh / Zebulon is here to be the team you need.

Garner residents can follow practical tips to limit structural and contents damage until SERVPRO arrives to assess and plan flood restoration

Torrential rains and winds cause significant damage in Garner, but flood removal techniques instituted by educated residents can minimize the effects. Calling your insurance company and SERVPRO immediately for evaluation and emergency services for water damage are the first steps, while commonsense actions as you wait mitigate some of the worst effects.

What Hints Help Garner Homeowners Improve Basement Flooding Cleanup Outcomes?


It is vital to observe safety protocols. Do not enter a flooded area if:

  • Electricity is live
  • You smell gas or notice broken utility lines
  • Water is trapped overhead
  • Sewage cleanup is needed 


Flood damage is overwhelming, so take a moment to plan for interventions that have the most impact:

  • Shutting off utilities if you can do so safely
  • Moving electronics, documents, and valuables to dry areas of the home or another secure space
  • Raising furniture on blocks or sliding foil under legs to prevent staining 
  • Removing area and throw rugs, clothing, and other items from the floors


  • Take pictures.
  • Note where you store removed items.
  • Keep track of how long electricity is off to help assess whether refrigerated or frozen food is safe to consume later.

How Can You Partner with SERVPRO After Our Crews Arrive?

Have confidence that our company, managers, and crews are fully trained and certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) in a wide range of water removal services and applied structural drying. Refrain from interfering with the operation of equipment intended to effectuate water damage remediation, including:

  • Pumps
  • Extractors
  • Dehumidifiers
  • Fans

We pride ourselves on clear communication and integrity, so ask any questions and participate in planning with our team. Our goal mirrors your desire -- to make flooding damage “Like it never even happened.”

SERVPRO of East Raleigh / Zebulon is ready to work with you and your insurer to restore flood damage in your residence. Call us 24/7 at (919) 250-0455 and expect crews to join your water clean up efforts as soon as possible.

 Cleaning Up After Flood and Storm Damage to Raleigh Homes

7/15/2021 (Permalink)

storm damaged home When a storm hits home, call SERVPRO for the storm restoration services needed for your home.

Our Experienced Professionals Respond Fast After Storm Events to Begin Cleaning Raleigh Properties.

We understand what a property needs after a severe storm common to our area begins with evaluating the property by our trusted SERVPRO IICRC certified professionals. We can reach damaged properties fast to begin this assessment.

What Cleaning is Necessary After Flooding? 

Because storm damage in Raleigh can affect homes and businesses quickly in an emergency, specific mitigation actions are vital. Some include:

  • Extraction – Not surprisingly, the first step in cleaning and recovery requires extraction and water removal. Our SERVPRO team has multiple tools to help. 
  • Sewage Removal – Flooding can often lead to an overflow of sanitary sewer lines and floor drains. When your home does not have any adequate backflow prevention, these concerns can make their way into the house.
  • Muck-Out – Mud, silt, and debris can be carried in with natural flooding situations. Removing these soils and sediment is often the first major hurdle in restoration and recovery.
  • Infestation – Severe storm damage and natural flooding can allow for more than water intrusion. Rodents and insects can find their way into the house and require removal to return the property to its original condition.

Post-storm damage recovery involves many processes for cleaning and restoring an affected property. As challenging as these circumstances can be, our SERVPRO of East Raleigh / Zebulon team is ready to help 24/7 at (919) 250-0455.

SERVPRO is Quick to Respond to Storm Water Removal Needs of Garner Residents

5/27/2021 (Permalink)

riding a rover water extractor Need water extraction from wet carpets? No Problem--Just call SERVPRO for fast storm damage remediation in Garner

Garner Homeowners Call SERVPRO for a Fast and Efficient Storm Water Removal Service

Leaking roofs from a storm can leave your Garner home in desperate need of professional storm water removal services. Standing water on your property can worsen an already bad situation. If the water cleanup is not done promptly, the water can seep into the structure causing secondary damage that can be difficult to mitigate.

Storm water removal from your Garner home needs professionals who can respond fast and start the mitigation process immediately. SERVPRO water removal technicians are backed by years of experience and equipped with state-of-the-art equipment to handle any situation. Besides, We're Faster To Any Size Disaster.

Equipment That SERVPRO Techs use During Flood Water Cleanup at Your Garner Home

SERVPRO technicians use professional-grade equipment during storm water removal services-

  • Extraction units- These are heavy-duty equipment that can remove standing water from your Garner property in no time. SERVPRO tech uses both portable and truck-mounted versions of extractors depending on the volume of water. The truck-mounted extractors can extract 36,000 gallons of water a day.
  • Light wands- Used for water extraction from carpets and are usually attached to an extractor. These are especially useful when carpet pads are removed.
  • Deep extraction tools- These devices compress the carpet and squeeze out the water and remove it using a vacuum. The water damage restoration professional can stand on these devices to exert extra weight for a deeper extraction.

Call SERVPRO of East Raleigh / Zebulon at (919) 250-0455 for fast and reliable service.

SERVPRO Assists Raleigh Residents During Flood Water Removal and Cleanup of Their Homes

5/11/2021 (Permalink)

borescope camera and a water drain Contaminated stormwater evaluation is an important part of flood mitigation in Caldwell homes. The borescope helps SERVPRO techs

Flood Water Removal and Cleanup by SERVPRO Keeps Raleigh Residents Safe

Flood water removal and cleanup from your Raleigh home need to happen fast to prevent any long-term damage. SERVPRO water damage restorers initiate the mitigation process as soon as they arrive at the site. We have a team of trained and experienced experts who can help your home get back to preloss condition as soon as possible.

SERVPRO experts face several challenges during Raleigh flood water removal and cleanup from your home. Floodwater is often contaminated with microorganisms and needs antimicrobial treatment before it can be safely removed. It is crucial to identify the contaminated areas before the water damage remediation process can begin.

Special Equipment SERVPRO uses During Water Removal Services at Raleigh.

SERVPRO technicians use several types of equipment during flood water damage mitigation in Raleigh after a storm to identify any visible signs of contamination. Two of the special equipment we use are-

  • Luminometer (For ATP test)- It is an instrument used to test surfaces and water for the presence of contamination. They are a great way for the restorers to determine the level of contamination and decide whether they need a consultant.
  • Borescopes- Also called inspecting cameras, allow the restorers to look into cavities and inside the duct work to identify any visible contamination. These instruments can record still images as well as video. With borescopes, the technicians can avoid unnecessary dismantling of structures that can be costly to repair.

Call SERVPRO of East Raleigh / Zebulon at (919) 250-0455 for 24/7 assistance.

Can Flooding Cause Structural Damage to my Raleigh home?

4/26/2021 (Permalink)

a flooded living room with items floating everywhere Flooded home? SERVPRO can help with water removal equipment and certified technicians. Call right away for best results.

SERVPRO in Raleigh Uses Advanced Mitigation Strategies to Reduce Flood Damage in your Home

One challenge presented by restoring flooded properties is the speed at which the property can become saturated with water. Fittings in the home like kitchen cabinets or under stair storage can further complicate matters by blocking off inner walls or flooring from conventional drying equipment. 

SERVPRO flood restoration technicians work on:

  • Emergency services water damage
  • Ceiling leaks
  • Leaking roof from storms

The construction of fitted cabinets can play a significant role in their suitability for flood damage restoration in your Raleigh home

Cabinets with backing can block off the wall beneath, which, if wet, could become a prime spot for microbial growth. Clearing multiple layers like this can significantly increase the expected drying times for your home. 

  • Cabinets without backing can often be dried quickly along with the wall by drilling small ventilation holes and sealing them up when dry.
  • Cabinets with a backing may require a drill saw to create vital circulation onto the wall and cavity. These holes can often be replaced with matching materials.
  • Interior wall cabinets can often be accessed from the other side of the wall. However, turbo venting systems can further speed up the drying process. 

Drying walls in your home is essential to mitigating flood impact. Contact SERVPRO of East Raleigh / Zebulon for flood damage restoration at (919) 250-0455.

Efficient Restoration When Storm Flood Damage Occurs in Raleigh Properties

2/9/2021 (Permalink)

SERVPRO logo Contact SERVPRO today for assistance with storm flood damage in your Raleigh home. You can reach us 24/7 at (919) 250-0455.

SERVPRO Technicians Offer Professional Flood Damage Restoration in Raleigh to Make it “Like it never even happened.”

Founded in 1792, Raleigh is the County seat of Wake County and North Carolina’s capital city. Due to the many oak trees that line the city streets, the founding fathers named it the “City of Oaks.”

The city was named after Walter Raleigh, who had the intention to set up an English colony in the 1580s in the new area.

The city of Raleigh covers a total land area of 382 km square. It is among the fastest-growing cities across the U.S. According to the U.S Census Bureau, Raleigh had an estimated population of 474,069 as of July 1st, 2019.

Raleigh’s Parks and Recreation

The city has over 1,300 acres of water and approximately 9,000 acres of parkland. These provide the city’s residents with recreational activities year-round. Raleigh also boasts of a greenway system of roughly 180 miles. The system offers residents and tourists walking, jogging, and hiking trails. Other towns surrounding the city also have more parks and recreational facilities. 

The City’s Fauna

Areas covered by hardwood as well as mixed conifer forests in the city host a wide range of wildlife, including:

  • Canada geese
  • Wood ducks
  • White-tailed deer
  • Wild turkeys

Home of Diverse Arts and Culture

Tourists, as well as residents, can enjoy original plays in parks and theatres. They may watch the Carolina Ballet, see a touring Broadway show, or listen to North Carolina Opera or North Carolina Symphony. The Duke Energy Center for Performing Arts is rich in various facilities, including an advanced symphonic music hall that can hold performances of any magnitude.

Raleigh city has three state museums, including natural sciences, history, and art. The museums are free for both tourists and residents. The three major museums include:

  • North Carolina Museum of History: The museum began its operation at its current location in 1994. It offers innovative evidence that tells the history of the state.
  • North Carolina Museum of Art: In April 1997, the museum turned 50 and opened an iconic gallery worth $75 million in 2010.
  • North Carolina Museum of Natural Sciences: It is the largest history museum across Southeast after moving to a different facility in April 2000. 

Why Should Property Owners Seek Help from SERVPRO Restorers when Storm Flood Damage Occurs in Raleigh Properties?

Apart from the physical damage that occurs due to flooding, you may also experience hard to see damages such as odors and structural instability. Removing flood water from a home involves more than just using a rag and a bucket. It would be best if you had advanced equipment and tools as well as a team of highly trained restorers to get your property to its preloss state.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has certified SERVPRO to handle flood damage across Raleigh and its environs. We use advanced equipment to speed up the restoration process. We can use self-priming trash pumps to extract excess water. Our restorers can use axial air movers and refrigerant dehumidifiers to dry your property.

Acting immediately after flood damage is essential to minimize damage. Contact SERVPRO of East Raleigh / Zebulon at (919) 250-0455 for fast and effective restoration. 

Learn To Speak In Public Without Fear In Raleigh

1/18/2021 (Permalink)

Woman catching water from leaking ceiling. Storm and water removal services need to be done by professionals. SERVPRO has IICRC certified technicians for any size disaster.

Raleigh Residents Can Hone Skills For Writing and Presenting

Speaking in public or in front of a room can seem overwhelming. But it is a skill that can be learned by doing it regularly. Raleigh locals can attend this virtual seminar with Captivating Dialogue Toastmasters and develop speaking skills in front of others in a calm, engaging fashion. This event is open to adults of all ages, and no previous experience is needed. Everyone works at their own pace, and some of the attendees are there as mentors to help others learn and grow. 

Since getting its charter in 2012, this Toastmaster group has supported the local community to help individuals that want to get better at telling stories, making presentations, and giving speeches. Contact the organizer at with any questions regarding the event. 

  • Date: January 27, 2021 
  • Time : 12:00 PM - 1:00 PM EST
  • Location: Virtual event, link given after registration
  • Price: Free

When storm and water removal gets needed in Raleigh, property owners count on SERVPRO of East Raleigh / Zebulon at (919) 250-0455 to perform the required restoration services.

Can I Get Help with Storm Damage in Raleigh?

8/24/2020 (Permalink)

water damage white sofa We have well-equipped and highly trained technicians who work hard to ensure everything is just “Like it never even happened.”

Flood Damage Cleanup with the Help of SERVPRO Brings Your Raleigh Property Back to Normal Faster

Flooding after a storm is something that can happen without warning, and the damage may be severe. Calling SERVPRO to your Raleigh home ensures you have certified IICRC restoration technicians on the job in as little as a few hours after the incident gets reported.

How Does SERVPRO Help?

With our flood damage cleanup in Raleigh, we are there 24/7 to address emergencies from high wind and rain, resulting in flooding and storm damage. We can perform tarping or board up services right away to limit additional costs from damages. Our crew then focuses on water removal and ensuring your interior belongings get cleaned, dried, and restored.

Our SERVPRO franchise is locally owned, and we can reach out for help from additional franchises if necessary. We formulate our workforce based on the extent of the disaster. Our team is successful as a scalable company able to mitigate your flood loss by:

    •    Moving fast to minimize storm damage impact
    •    Prompt customized plan development to ensure your property gets back to pre-storm condition
    •    Utilization of the latest technologies and products for water extraction, restoration, drying, dehumidification, and sanitization

Our crew wears appropriate personal protective equipment (PPE) and makes sure to block off work zones so that debris and contaminants do not get tracked into unaffected areas of your home. The industrial-grade equipment that we bring to each storm flood project may include:

    •    Air movers
    •    Dehumidifiers
    •    Wet/dry vacuums
    •    Portable air scrubbers
    •    Moisture meters and sensors
    •    Various cleaning agents, deodorizers, and sanitizing products

When you call on us at SERVPRO of East Raleigh / Zebulon, we are ready to restore your home quickly so that there is no trace of flood damage. We have well-equipped and highly trained technicians who work hard to ensure everything is just “Like it never even happened.” Call us whenever you need us at (919) 250-0455, and we will deploy a crew as soon as possible.

What Happens to All of My Personal Property After Storm-Related Flood Damage?

7/14/2020 (Permalink)

Standing water on living room floor Strong storms impact our area several times each year. SERVPRO has the training and equipment to restore your home.

Not Only the Structure of Your Home in Raleigh Suffers During Flood Damage--SERVPRO Has a Broad Range of Strategies to Clean, Dry, Disinfect, and Restore Your Belongings to Their Function and Well-Loved Appearance   

Weather patterns are ramping up as this year's hurricane season evolves. Although Raleigh is rare to suffer a direct hit from a named storm, that does not mean the area is free of significant flooding risks during the torrential rains and high winds that pose issues as the storms move up the Atlantic coast. We also endure weather events moving in from the west. Any time heavy rains and substantial winds impact your property, interior flooding can result. 

Do I Throw Out the Wet Items in Storage and Living Areas? 

Among the many reasons it is wise to hire a professional flood damage firm for Raleigh residences affected by storm damage is the calm, experienced outlook our managers and technicians bring to your disaster. You and your family are overwhelmed by the damage to roofs, windows, and siding, and the shock of seeing treasured items mired in inches to feet of contaminated floodwater. Where you might see a hopeless situation, we can use our considerable resources to save your belongings. Our ability to mitigate ongoing fire damage of contents by various means and return much of your items to preloss condition minimizes out of pocket expenses. It can restore treasures you feared were lost. 

Sounds Great -- But How Do You Accomplish the Restoration of Flood Damaged Contents? 

Although the following recommendation might feel invasive, SERVPRO often suggests that our residential customers consider a partial or total pack-out of loose items, furnishings, clothes, rugs, papers, and more after flooding. We propose this approach for several reasons: 

  • Halts the continual absorption of water and contaminated residues on the contents when the items remain in your home, especially as cleanup efforts stir debris
  • Removes porous materials from the standing water or persistent moisture 
  • Permits our production facility technicians, who are contents restoration specialists, to evaluate the damage done to the full range of items, and use the many resources available to clean, dry, disinfect, deodorize, and return the articles to their former function and appearance
  • Opens up spaces inside your home, so the technicians remove water, clean residues, and positioning drying equipment without impediments. Thus, they need not move items repeatedly, allowing flood mitigation and remediation tasks to flow rather than stop and start frequently. 

What if I Have Neither The Time Nor the Ability to Do a Pack-Out? 

We understand that you are overwhelmed and unprepared to undertake a massive pack-out operation. Our crews complete the packing and transporting, shielding you and your family from the stress and physical labor, and keeping your loved ones far from the contaminated waters that can contain chemicals and pathogens. When determining where to move the items, we consult with you. If you have a clean, dry, protected space on your property, staging your belongings there can be adequate.  

How Are the Packed-Out Items Tracked?   

Our production facility is available for heavily soiled or damaged items culled from the inventory. Otherwise, we can bring all the property off-site for processing and climate-controlled storage.  

How Are the Packed-Out Items Tracked?   

Our Contents Claim Inventory Service (CCIS) provides digital documentation of the articles moved out. Through a combination of old-fashioned lists, photography, and barcoding, we manage your items carefully. The CCIS helps as we work with insurance carriers, permitting us to record details about the condition of articles post-flooding, the best practices interventions we propose to restore the items, and the results of our efforts. If we cannot restore personal belongings, the evidence is all in the file, and we keep you and your insurance company informed and in the loop at all times in the process. 

What Kinds of Interventions Are Available at the Production Facility? 

Replacing walls or floors at your Raleigh home after a flood might be necessary, but it is uncommon to have a sentimental tie to your home's structure. Your possessions are different, imbued with memories, and thus irreplaceable. We continuously seek out ways to save these precious things that make your house a home: 

  • Freeze-drying of documents, books, and pictures 
  • Immersion and ultrasonic cleaning of loose, non-porous items
  • Fabric and textile cleaning and drying using a specialized wash and drying system
  • Small chamber drying, disinfection, and deodorization, permitting close monitoring and faster results 

The experienced, well-equipped, and prompt work crews from SERVPRO of East Raleigh / Zebulon are precisely the professionals you want to welcome into your home after flood damage. We await your call 24/7, lines at (919) 250-0455 answered 365 days a year. 

Should I Secure Professional Restoration Immediately for My Flooded Raleigh Home?

6/25/2020 (Permalink)

couple in wellington boots on flooded floor Migrating water effects can severely compromise the structural elements and contents of your home.

Professional Flood Damage Restoration In Raleigh

Flooding can cause substantial damage to your home, and its contents, so getting professional restoration started as soon as possible is vital.

Flooding might not initially seem as bad as it is in your Raleigh home. Not only must you address the structural damage, but also the migrating water effects that can result when this disaster ultimately enters your house. Whether flooding occurs from a breach in your roof or direct water penetration from flash flooding pools around your foundation, the pressing need for restoration and recovery cannot be ignored.

It is vital to secure professional restoration for flood damage in your Raleigh home as soon as you recognize this emergency. Because We’re Faster to Any Size Disaster, many people have come to trust our SERVPRO team to take care of your home’s damaged elements, mitigation needs, and even full-scale reconstruction when necessary. This comprehensive approach to recovery can keep restoration costs lower then they might be one pursuing subcontractors to address individual loss effects and structural damages.

What Tools Get Used with Restoring Flood Damages in My House?

You, like many homeowners, might not realize the individual steps involved in restoring flood damages in your residence. Emergency services like roof tarping and board up services can seal up penetration points for floodwater so that subsequent extraction and muck-out cleaning can be successful. With nearly the full measure of our water restoration equipment inventory pre-stocked on production trailers and vehicles, we can reach your damaged property with:

    •    Submersible Pumps
    •    Air Scrubbers
    •    Wet Vacuums
    •    Thermal Foggers
    •    Air Movers
    •    Dehumidifiers

Migrating water effects can severely compromise the structural elements and contents of your home. With natural flooding, health hazards might also exist that can create an even more pressing timeline. Give our SERVPRO of East Raleigh / Zebulon team a call to make flood losses “Like it never even happened.” at (919) 250-0455.

Will This Floodwater Ruin My Interior?

6/24/2020 (Permalink)

Heavy rain on roof Summer storms can cause flooding. SERVPRO is available 24/7 to restore your home.

SERVPRO Has the Techniques and Equipment to Salvage Your Raleigh Interior from Flood Damage 

When a water incident happens, and floodwater enters your home, it poses a threat to your structural materials, furnishings, and personal belongings. Calling a crew for prompt mitigation ensures that you lessen costs from secondary damage. SERVPRO is available 24/7 to come to your Raleigh home to handle your flood restoration needs. 

How Do You Handle My Flooded Interior? 

Once our customers call for help with flood damage in Raleigh, we send out a crew so that the initial loss assessment may begin. We bring all of the necessary water removal equipment, specialized cleaning agents, and tools to help us make it look, “Like it never even happened.” Our water restoration technicians (WRT) take the time to ensure your structural integrity is intact and get started removing standing water during the extraction phase. 

  • Powerful pumps and wet vacuums allow us to remove a tremendous amount of water rapidly.
  • If you have high levels of water present, we have specialized submersible and gas-powered pumps to handle the task.
  • To ensure no hidden pockets of water remain, we use moisture detection tools and hygrometers that locate moisture throughout your interior.
  • If we suspect the storm left moisture hidden behind walls and in the ceilings, we employ infrared camera technology. 

What Happens to Saturated Materials? 

There are many times when flood-saturated materials need removing way of controlled demolition. The team uses flood cuts to remove sheetrock up to several inches above the waterline, which allows us to thoroughly dry the wall cavity before the new sheetrock is put into place and refinished to look like new. 

When you call SERVPRO of East Raleigh/Zebulon, you can feel confident that your flood damage project is in excellent hands. Contact us by calling (919) 250-0455, and we can send out a team as soon as possible to get to work. 

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5 Tips To Prepare Your Home for a Storm

4/29/2020 (Permalink)

Close-up of a professional gardener pruning a tree Trimming back any trees in your yard may help prevent damage

Five Mitigation Tips You Can Use To Protect Your Home

If you know a storm is coming in Raleigh, NC, then it may be time to start protecting your home from the various types of weather damage that could occur, including flood water. There are five common damage mitigation tips your local restoration service recommends that you can use to protect your home.

1. Trim Trees

Trimming back any trees in your yard may help prevent damage. Look for branches that overhang the roof, as well as dead or weak breaches that could break and fall during bad weather.

2. Pick Up the Yard

It’s also a good idea to bring in any outdoor furniture and clear your yard of debris before the storm arrives. Debris and furniture have the potential to be picked up by high winds and blown into the home.

3. Clean Out Gutters

It’s important to keep your gutters free of debris, as clogged gutters could lead to water overflow and flood your roof. This flood water can lead to water damage in the roof and possibly cause problems in the attic as well.

4. Protect the Home

If you have exterior repair work underway, or areas that are at risk of needing repairs, it’s important to protect these spaces to help avoid a flooded building. Cover these spaces securely with a tarp or boards to prevent additional damage to the space until the repairs can be finished.

5. Stay Aware of The Weather

It’s important to stay aware of the weather in your area, as this can help you have enough time to prepare for a storm. Check your local weather advisories to find out how severe the storm is expected to be, and if the recommended mitigation measures.

Using these five tips can help you protect your home against wind damage, flood water, hail, and other forms of damage caused by the weather. If you do find a storm that has caused problems to your home, then a local restoration service may be able to help.

How To Prepare for a Big Storm

4/9/2020 (Permalink)

Construction engineer wearing safety uniform inspecting metal roofing work for roof industrial Inspect the roof annually in your Lizard Lick, NC property

Big storms happen nearly every day throughout the world. It's only a matter of time before one hits in Lizard Lick, NC. Fortunately, there are many effective things you can do to better prepare your company for the day a hurricane, tornado, wind storm or hail storm sweeps into your area. Some of these actions only take a little time but can have a positive impact to reduce such things as hurricane damage. Others take more time than money, and still a few involve significant expenditures of money. Failure to get ready, though, can have large consequences on the future health of your company.

Small Actions

These steps to protect against high winds often can be done without a great expense to the company. A smart company will consider these safeguards:

  • Inspect the roof annually and make necessary repairs
  • Look at the landscaping of your property and remove dead trees and dangerous limbs
  • Clean out storm drains and remove debris from gutters every few months
  • Secure items in the building that could fall or become damaged in a hurricane
  • Establish a plan for protecting documents from water surges

The effort to minimize hurricane damage includes keeping a preparedness checklist. Make sure key people in the company know about and have contributed to the checklist. Also, locate a trusted storm remediation team in your area to help address any problems once the storm has passed.

Larger Steps

Solid window shutters can go a long way towards protecting windows from breaking and allowing water into the building. Vital equipment such as furnaces and electrical systems could be upgraded to withstand extensive hurricane damage. If an area is susceptible to flooding, the installation of barriers or sandbags can successfully divert water from the building. The list of possibilities is long, but it makes sense for your company to take storm preparation seriously. A good commercial insurance policy offers additional protection from the effects of storms.

Preparing Your Home for a Storm: 4 Tips

11/16/2019 (Permalink)

One way to prevent a flooded building is to have your gutters and downspouts inspected before harsh weather arrives

Preparing Your Home for a Storm: 4 Tips

When violent storms approach Shotwell, NC, protecting your home from high winds and flood water is likely a high priority for you. These conditions can cause damage to your roof, windows and even the interior of your home if flooding becomes severe. If dangerous weather is approaching your area, there are a few actions you can take that may help you protect your home and prevent some common types of storm damage.

1. Check Gutters and Downspouts

One way to prevent a flooded building is to have your gutters and downspouts inspected before harsh weather arrives. Broken or clogged gutters could cause additional flooding, as excess water may not drain away properly and cause standing water to enter your basement or crawlspace instead. Have a contractor remove and replace old gutters and ensure that your drainage system is working properly.

2. Sandbag Areas With Poor Drainage

Some exterior areas of your home may experience poor or inconsistent drainage, and this may lead to water damage. However, you can reduce the risk of flooding by using absorbent sandbags in areas where runoff may cause deep standing water or make its way into your home. You can contact your city government for more information about where to pick up complementary sandbags or buy them at your local home improvement retailers.

3. Move Valuables To High Ground

Important documents, valuable artwork and antiques are all vulnerable to flood damage. While a water mitigation and remediation service may be able to help you salvage these items if they are affected, moving them to higher ground, such as your home’s attic, could keep them from harm. Invest in a rugged, waterproof metal storage box for papers such as birth certificates and social security cards, as these can be difficult to replace.

4. Have a Family Plan in Place

Gather your family and discuss where you all might be safest from flood water and where you plan to meet in case of an emergency. This can help you feel less anxious in the face of dangerous storms.
Flood water, high winds and other types of storm damage that threaten your Shotwell, NC, home can be frightening. Knowing how to prepare for these events can help you keep your family and property safe before, during and after a major weather event.

3 Ways That FEMA Can Help You After a Flood

9/9/2019 (Permalink)

The Federal Emergency Management Agency, or FEMA, can provide various kinds of assistance

3 Ways That FEMA Can Help You After a Flood

After a storm in Auburn, NC, many people find themselves in difficult situations. If you don’t have insurance, it can be even worse. While experiencing damage to your home is never a pleasant situation, there is some good news. The Federal Emergency Management Agency, or FEMA, can provide various kinds of assistance.

1. They Can Inspect Your Home

After a flood, you will probably be dealing with some damage to your house and belongings. Whether you expect to have the repairs covered by your insurance policy or will need some other type of assistance, you will need to have your home inspected by an adjuster. This is necessary to determine the extent and severity of the damage. The Federal Emergency Management Agency can send someone to do this for you.

2. They Can Help With Expenses

Floods are often not included in your homeowners insurance. If you do not have an additional policy or if your insurance won’t pay for the entire cost of repairs, FEMA can help. They also provide financial assistance in other areas. If you or a loved one has been injured during the emergency, they may be able to help cover the medical costs. They can also help with funeral expenses if necessary.

3. They Can Help You Find Somewhere to Stay

In severe cases, you may not be able to stay in your home if it was damaged in the storm. If flooding has made your house an unsafe or unsuitable living environment, then you may need to find temporary housing. If you are having trouble doing so, the Federal Emergency Management Agency can find somewhere for you. If you cannot afford to pay for housing, they can provide grants for this purpose.
If you need a cleanup and restoration company to repair your home, this can be costly and inconvenient. However, FEMA can make the situation a little bit easier on you by providing financial assistance and helping you through the process.

FAQs About Preparing Your Business for Flood Damage

8/28/2019 (Permalink)

Plant trees and other plants that can soak up large amount of rainwater

Though you hope your business in Shotwell, NC, is never affected by flooding, preparing your business for disasters is often important. Learning about flood preparation can help you to minimize the risk of your property sustaining flood damage.

How Can You Prepare Your Business for Water Damage Before a Flood?

There are several ways you can prepare your property before a flood occurs. As you prepare, it can often be useful to:

  • Place sandbags at doors and by windows in order to decrease the amount of water that can enter a building
  • Clear the gutters outside of your building prior to a flood, as this can help to decrease the chance of water accumulating in one spot
  • Plant shrubs, trees, flowers and other plants that can soak up large amounts of rainwater
  • Research a mitigation and restoration company in case you do need assistance

How Can You Protect Items Inside Your Property?

Unfortunately, flooding is not always avoidable. If you know that a flood may impact your building, however, there are several steps you can take to keep items in your building safe, including:

  • Move furniture, valuable items and documents to the highest level of your building
  • Make electronic and physical copies of important documents in case your documents become damaged
  • Unplug any items that use electricity prior to a flood in order to decrease the chance of a fire occurring

When Should You Begin To Prepare for a Flood?

Many people are unsure when to begin preparing for a flood. However, it's often wise to start preparations before storm damage occurs. If you begin preparing only a day before a flood could impact your business, you are more likely to feel rushed, which may cause you to forget something important. Planning ahead of time can allow you to follow the best practices and go over flood preparation strategies with your staff.

Before your business is impacted by flooding, it can be useful to learn about flood preparation. Knowing how to protect your property, items in your business and when to begin preparation can help your business to avoid the need for flood cleanup after a storm.

How to Prepare for a Flood

7/11/2019 (Permalink)

Clean out your gutters to reduce water buildup

How to Prepare for a Flood

If you are expecting a severe storm in Wendell, NC, then you need to make sure you are prepared. Flood water can be unsafe and can cause quite a bit of damage to your home. The following are just a few things you can do to make sure that you and your family are ready for whatever happens.

1. Put Together an Emergency Kit

During a storm, it is possible that you will be unable to leave your house or that the power will go out, leaving you without your usual resources. Build an emergency kit with items that will help in this situation. A flashlight and batteries should be included as well as canned food that doesn’t require heating. Be sure to have plenty of bottled water as well, since flood water can sometimes contaminate your water source.

2. Move Important Items to a Safe Location

If you live in a two-story home, you may want to move important belongings to the second floor in case you end up with a flooded building. If you do not have an upper floor, put smaller items on high shelves and in cabinets. If you have a waterproof safe, use this to store important documents. An airtight container may help limit damage to items as well.

3. Inspect Your Home

The inside of your home is not the only area that you should be concerned about before a flood. Water damage can occur if the outside of the building is not prepared as well. Clean out your gutters to reduce water buildup that could cause leaking. It is also a good idea to store outdoor belongings that could be picked up by strong winds as they may cause damage to the exterior of the building and can even shatter windows.
Being prepared for a storm can help keep you safe and reduce the amount of damage that is done to your house. If your home is affected by flood water, contact a cleanup and restoration service to perform sanitization and any necessary repairs.

Contaminants in Flood Waters

5/11/2019 (Permalink)

Bacteria in floodwater can cause serious bacteria growth in a very short period of time during a storm event

Flooding can be caused by heavy rainfall, ocean surf or river overflow. It can also be the result of plumbing mishaps inside buildings, such as broken pipes or sewer backups. Regardless of the reason, flooding can cause significant water damage to a building and its contents and pose a threat in any location, including Raleigh, NC. Depending on the cause, water from flooding events can be highly polluted and contain a host of disturbing contaminants.

Why Is Flood Water Unsafe?

Water from flooding events is categorized based on the level of pollution. Black water is the most polluted category and is the most serious type to manage. When water rises, it comes into contact with sources of pollution and picks up numerous contaminants:

  • Chemicals
  • Sewage
  • Bacteria
  • Viruses
  • Trash and wreckage

How does the water become contaminated? Recall the images you have seen of flooded areas. Have you ever seen a car submerged in water, for example? All of the fluids in the car (e.g., gasoline, coolant) are susceptible to leakage under these conditions. Similarly, flood water can come into contact with underground septic tanks and sewer systems, which allows the contents to leach out into the water. If your building is flooded with contaminated water, the concern is not only water damage but also contamination of the structure itself.

How Can It Be Cleaned Up Safely?

Buildings that have experienced an influx of black water should be cleaned by experienced professionals who have the appropriate equipment to do the job and are trained to work under potentially hazardous conditions. It is often the safest way to manage the situation and may also be the simplest option.

Flood water contamination can be a serious threat, and buildings should be meticulously cleaned when flooding occurs. Water damage should be managed by commercial storm damage restoration personnel, especially if contamination is suspected. Professionals can ensure your building is thoroughly cleaned, and it will be “Like it never even happened.”

What To Do When Your Flight Is Canceled Due to Storms

4/25/2019 (Permalink)

Three Ways To React When Your Flight Is Canceled Due to Storms

A canceled flight due to a storm in Eagle Rock, NC, can leave you feeling frustrated. However, there are various ways you can react to a cancellation that may make your experience less stressful.

1. Prepare Before Entering the Airport

Before your trip begins, it can be wise to pack extra clothing, medication and personal items that you may need if your flight is delayed or canceled. If you know that your area may be affected by storms, it can be helpful to prepare your home ahead of time by placing items in water-resistant containers and following other storm tips. Additionally, it can be useful to locate your local storm damage restoration experts and to write down the company’s contact information just in case your home becomes damaged.

2. Request Accommodations

Once your canceled flight has been announced, it can be helpful to speak to someone at the airport who can assist you with accommodations. Often, it is possible to get another ticket for a flight that will leave to the same location later in the day. However, if this is not possible, spending the night at a nearby hotel may be the best option. Though each airline has different policies on what accommodations they will cover, you should still request advice on what services are convenient to your location.

3. Adjust Your Plans

Once you have been accommodated, readjusting your original plans can help you make the most out of your trip. If you find yourself with a few hours to spare before your flight, you can take the time to explore a few nearby destinations in your area. In the event that you’re spending the night at a hotel, you may feel more at ease by taking advantage of any complimentary services the hotel offers. Adapting with ease can make the change in plans feel more like an adventure than an inconvenience.

A canceled flight doesn’t have to cause major stress. Preparing before you go on your trip, requesting accommodations after your flight has been canceled and adjusting your plans can help you make the most out of your experience.

Are You in Need of a Flood Cut?

4/22/2019 (Permalink)

When dealing with contamination after major flooding, you may hear your restoration specialists mentioning something called a flood cut. To anyone without a lot of experience with flooding or the work that goes into restoring a home afterwards, this phrase may sound strange. What is a flood cut? Why and when is it necessary? The answers to those questions can help you decide on the best options for repairing your home.

1. What Is a Flood Cut?

A flood cut occurs when the contractor has to cut into the drywall of your Raleigh, NC home. The cut is usually made about 12–18 inches above where the flood line ends. Then, the drywall is taken completely out of the wall. The point of a flood cut is to remove the damaged wall and also to make sure that there is no moisture trapped behind it. Any and all mold and contamination can then be cleaned up as a result of the tear out.

2. Is a Flood Cut Necessary?

The answer to this question is "not always." Some flooding damage may be caused by clean water. This is water that doesn't contain any contaminates. If this is the case, then the specialists may do everything they can to fix the wall. However, if your flooding was caused by a backed-up sewer line or if it is contaminated with harmful pathogens, then the best course of action is a flood cut.

If your home has been recently flooded, then odds are you’ll have some damage to your home. Mildew and mold can grow fast, but often the contamination won’t be so extensive that you need a tear out. However, in cases of black water flooding, it’s imperative that you have a flood cut. When it comes to deciding which course of action is necessary, however, you should always have a consultation with professionals. After all, it’s better to be safe than sorry.
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What is Black Water?

4/19/2019 (Permalink)

What Is Black Water? 

Water from a flood can do a lot of damage to your place of business. Extensive water damage may even cause you to close up shop for several days (or weeks) until the damage can be fixed. There are three classifications of water, and each is treated differently.

Classification of Water

Clean water – Clean water is considered category one and poses no immediate health threats or contaminants. Flooding that involves clean water is usually due to broken water lines, toilet holding tanks, snowmelt, etc. category one water can turn into category Two water if left untreated. 

Gray water – Gray water is considered category two. It does contain some level of contaminants that may make you sick. Discharges from dishwashers, washing machines, sinks, showers, waterbeds and aquariums might be sources of a gray water flood. After about 48 hours of contact with building surfaces, category two water is upgraded to category three.

Black water – Black water is dangerous. Flood water from storms and hurricanes is considered category three. Water damage should be handled by a professional to make sure contamination is limited. Water leftover from flooding may contain sewage containing microbes, which are pathogenic to humans and cause many diseases. Make sure to take proper precautions when dealing with water from flooding. The best course of action is to hire flooding damage restoration professionals in Raleigh, NC.  

Black Water Flooding

Considerable care should be taken after a hurricane or storm that causes flooding. Inspections, testing and documentation are advised. You want to make sure it is safe to reoccupy a contaminated area before inviting employees or customers back into the building. You should never try to clean up sewer spills or contaminated water damage on your own. Hire someone with correct equipment and training for such a project. Improper cleanup procedures could lead to trouble down the road, so get the job done right the first time. Visit for more information on water damage.

Sewage Backup After Heavy Rains

4/18/2019 (Permalink)

Dealing With Sewage Backup After Heavy Rains

Heavy rains in Raleigh, NC might have resulted in a sewer backup inside your commercial building. Not only is the smelly, black water unsightly and unbearable, it also poses a health risk. Knowing how to react to such a situation is vital to minimizing damage and headache as much as possible and getting your operations back on track quickly and efficiently. Put these tips to use the next time your building is ground zero for a sewage disaster and an overflow of rain water. 

1. Be Cautious of Live Electric Currents 

It’s not news that water and electricity make for a bad mix, but it’s a fact that bears repeating in these situations. Caution is of the utmost importance when cleaning up wastewater in conditions where a live electric current might be running through the water. It’s always best to ensure all electricity is shut off before dealing with a sewer backup incident.

2. Clean Up as Much Water as Possible 

Once the necessary safety precautions have been taken regarding electricity, the next step is to clean up as much of the standing water as possible. The longer water is left unattended, the bigger chance of there being a mold outbreak, which only adds to the dangers and risks of a backed-up sewer. There’s also the fact that the more damage sewage and rain water do to a building, the higher the cost of remediation is likely to be. 

3. Check to See Who Is Responsible

With backed up sewers, determining who is responsible for the issues is paramount. For instance, it might be the city that’s responsible, which could make a huge difference when it’s time to file an insurance claim. Hopefully, once the rains end, the wastewater will flow normally down the drain, allowing you to take care of any remaining water and get back to business. 

Commercial building owners need to know exactly what to do with sewer backup, excess rain water and black water incidents. A single misstep can prove detrimental in more ways than one. 
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How Do Experts Fix Storm Damage?

2/13/2019 (Permalink)

Wet roof from storm damage in Wendell, NC

A severe storm can damage the exterior and interior of a commercial building in Wendell, NC. Mitigation and restoration specialists should recommend the best approach for addressing damage. Mitigation experts will extract standing water and tear out damage before cleaning and disinfecting the area. Restoration professionals will then replace damaged materials and complete the job. Learn more about the stages of storm restoration.

Exterior and Interior Damage

Depending on which portion of the exterior of a structure has sustained damage, a building owner may require the services of a contractor or roofer. A restoration company can be helpful if one or more of the following forms of damage are present:

  • Broken windows
  • Damaged or blown open doors
  • Roof leaks

A commercial mitigation and restoration company can determine the extent of damage and provide a complete cleanup and rebuilding plan and estimate. It is important to address water damage as quickly as possible to prevent mold.

Interior Damage Mitigation

A restoration company will start by removing standing water. Water from a flood or leak is considered Category Three, which is highly contaminated. Several measures may be necessary to mitigate damage:

  • Extract water with a pump or wet vac
  • Tear out damaged building materials
  • Clean and disinfect the affected area

Porous materials such as ceilings, drywall or insulation may need to be torn out. These materials are difficult to dry completely and may pose an increased mold risk.

Complete Restoration

Once the cause of damage has been repaired and the effects have been mitigated, restoration professionals can complete the job. It is necessary to wait until the affected area is dry before rebuilding.

Mitigation and restoration are necessary to fix storm damage that affects the interior of a commercial building in Wendell, NC. Building owners should rely on trained professionals to remove water, tear out damaged materials and finish the restoration process.

Homeowners May Qualify for FEMA Assistance

7/21/2018 (Permalink)

Homeowners Should Know Disaster Assistance Options

When a community is hit by a tornado, hurricane, tsunami or other storm and suffers from devastating flooding, the U.S. president may officially declare Raleigh, NC, a disaster area. This declaration allows the Federal Emergency Management Agency (FEMA) to offer federal assistance to those affected by the disaster.

Federal assistance is available to you when certain eligibility requirements are met: the home is in an area the president has officially declared a disaster; someone in your home is a US citizen, non-citizen national or qualified alien; the damage is to your primary residence; you cannot access or live in your home in its present condition; and expenses incurred related to the disaster are not covered by insurance or other sources.

Qualified Households May Be Eligible To Receive Federal Assistance

When you meet the federal requirements, FEMA may be able to provide assistance in the following ways:

• The cost of a hotel/motel room may be covered when flood waters make it impossible for you to access your house or live in it for a short time, or rental assistance may be available for an extended period of time while repairs are made or other housing is established.

• If your home and belongings have water damage and need repair by a professional restoration service provider, financial support may be available.

• Other expenses as a result of the flood may be covered as well: medical/dental, funeral, childcare, vehicle repair/replacement, and moving expenses.

Casualty Survivors May Apply for Assistance

You may apply for federal assistance before you file an insurance claim, but don’t forget to contact your insurance provider as soon as possible. After you apply for federal assistance, a home inspection may be needed to assess your property damage; an inspector should schedule an appointment with you. Inspectors, wearing official photo identification, make an assessment of the property but do not decide if you will receive assistance.

Homeowners Should Know Disaster Assistance Options

When you survive a major storm, the resulting damage may cause devastating consequences, but being well informed of your options for assistance can lessen the turmoil. FEMA assistance may be one of the options that you can depend upon. For more information, visit

Why Your Business Needs Flood Insurance

6/15/2018 (Permalink)

Even the most prepared business owners may be hit by a flood.

Floods are one of the most commonly declared natural disasters, but many Raleigh, NC, business owners are not prepared for the damage a flood can do to their establishment. Even just a few inches of water can damage walls, inventory and equipment. Most natural disasters are covered under commercial insurance policies, but flooding typically is not. Nobody wants to find themselves in water up to their knees and then come to find out they don’t have flood insurance.

What Is Considered a Flood

When water affects at least two properties or 2 acres of land, it is usually considered a flood. Flooding is water that inundates an area, whether it be from snow melt, heavy rain, dam breakage, overflowing rivers or other water-related issues.

How To Know If You Need Insurance

If your business is on a lower level, you are definitely at a higher risk for flooding. Knowing if you reside in or near a flood zone will also help you assess your risk of flooding.

What Is Not Covered

There are some losses a business can experience that insurance for floods will not cover:

? Income loss due to business not being fully operable
? Company vehicles
? Septic systems
? Landscaping

How Soon Coverage Starts

There is usually a 30-day waiting period from the time you purchase coverage until the coverage goes into effect.

How Much Coverage Is Available

Commercial flood insurance can protect your business whether it be large or small. Most commercial policies provide up to $500,000 for inside contents and $500,000 for the building. Here are the most common items covered:

? Merchandise
? Machinery
? Inventory
? Building

Your insurance company will work with flood remediation professionals to clean items, repair water damage and assess which belongings are a total loss.

What If More Coverage Is Needed

If your property is valued above the national limits, you can get additional coverage by purchasing an excess flood policy.

Even the most prepared business owners may be hit by a flood. Knowing that your business is covered with flood insurance can provide piece of mind should such a disaster happen. For more information, visit

A Flood Cut Is Your First Step to a Dry Home

4/17/2018 (Permalink)

Powerful stormy weather, such as the recent torrential rainstorms in Raleigh, NC, can wreak havoc on homes causing flooding and related damage. Homeowners can be left to face the tumultuous project of restoring their residences. There are often many factors to consider for a safe and effective clean-up, such as the degree of water penetration throughout the house. Water damage specialists can be a vital resource in combatting the effects of water inside your house. They are usually trained to analyze and determine how much damage your home has sustained and put you on specific path to normalcy.

What Is a Flood Cut?

Once it is determined water has compromised the walls, it may be necessary to perform a flood cut. A flood cut typically follows specific steps:

• Determine and mark the water level throughout the home. This water line may vary based upon the degree of flooding.
• Mark again at least 12 inches above the noted water line mark, which is the flood cut line.
• Slice and remove the dry wall at the flood cut.

For example, if the water level stopped 4 inches from the floor, a flood cut could be created 16 inches from the floor.

Why Is a Flood Cut Helpful?

Once the flood cut is performed, the specialists can tear out any affected materials behind the wall, such as insulation. This is often necessary to alleviate the possible development of mold and mildew. Water damage specialists can remediate mold contamination so residents can be free of concerns.

Flooding within your home may feel invasive. Personal property can be harmed as well as the structure itself. The emotional toil may be overwhelming, as well as the process of restoration. A flood cut can help create a barrier against continued water intrusion. If you experience a problem, work with a professional restoration company to put your home back in order. For more information, visit