Recent Water Damage Posts

How Can SERVPRO Help Raleigh Residents with Water Removal?

9/29/2021 (Permalink)

a man holding buckets to catch water falling from his ceiling while his wife is on the phone in the background When a burst pipe affects your home, time is of the essence. Contact SERVPRO for effective water removal services. We are standing by 24/7.

SERVPRO’s Fast Water Removal Saves Raleigh Homes from Long-Term Damage

Water damage incidents due to ceiling leaks and burst pipes can cause long-lasting damage to your home. Hiring professionals for water removal from your Raleigh home can save it from such damage. SERVPRO’s team of water restoration experts use their years of experience and advanced equipment to restore your home to a condition “Like it never even happened.”

The first step taken by SERVPRO professionals during restoration is water removal from your Raleigh home. The longer the water stays on your property, the more severe the damage that it can cause. We use different types of pumps to get the water out of your property as quickly as possible. 

How does SERVPRO Techs Decide Which Pump to Use During Water Damage Remediation in Raleigh Homes?

SERVPRO techs consider several factors while choosing a pump to remove water from your Raleigh home. Some of the factors that we consider include-

  • Type of fluid to be removed: In many cases, the standing water on the property might contain solids, including floating debris. SERVPRO techs use self-priming trash pumps in such situations that can pass solids over 3" as well as fluid laden with sand and mud.  
  • How fast water needs to be removed: Larger pumps can remove more water at a quicker rate than smaller pumps. We use pumps with different capacities (measured in gallons of water removed per minute (GPM)), depending on the amount of water on your property. 
  • Suction lift needed: Another factor is the vertical distance that the fluid must be carried from the pump to the discharge outlet. Removing water from underground structures such as basements needs high-pressure pumps to move water out of the building. 

Call SERVPRO of East Raleigh / Zebulon at (919) 250-0455 to restore any water issues on your property.

SERVPRO’s Water Damage Restoration Service Can Protect Raleigh Homes

9/20/2021 (Permalink)

a puddle of water by a table in a living room Water damage can affect your home with leaks coming from any direction. Contact our certified technicians 24/7 365 days a year to remediate.

Raleigh Residents Rely on SERVPRO for Water Damage Restoration of Their Homes

Water damage affects different surfaces of your home differently depending on how porous, and permeable they are to water. SERVPRO uses different water damage restoration strategies in your Raleigh home, depending on the type of surfaces involved. 

SERVPRO technicians make hundreds of drying decisions in the process of guiding the water damage restoration of your Raleigh home to the most cost-efficient result. Our restorers weigh the cost of drying and restoring the material against the cost of replacing those components. More often than not, the cost of drying and repairing is much cheaper than replacing. However, restoration is not an option in some cases, and the SERVPRO techs might need to replace the component.  

How SERVPRO Techs Restore Hardwood Flooring During Water Cleanup from Your Raleigh Home?

Hardwood floors in Raleigh homes are usually maple, birch, oak, ash, hickory, or pecan. After water damage, the first step in restoring these hardwood floors is to inspect them with a non-penetrating moisture meter.  

One of the biggest concerns with hardwood flooring is mold growth if the moisture content rises above 16%. SERVPRO techs usually set the drying goal of a hardwood floor at 4% moisture.  

When the hardwood planks absorb moisture, they expand. Under certain conditions, the expanded wood can warp or buckle. If the wood bows to a concave shape, it is called 'cupping.' It happens when the plank's edges absorb the moisture. On the other hand, if the wood bows to a convex shape, it is called 'crowning.' It usually occurs if the plank absorbs water from the bottom. 

SERVPRO techs aim to dry these hardwood planks as efficiently as possible, eliminating the need to replace them. 

Call SERVPRO of East Raleigh / Zebulon at (919) 250-0455; our technicians are available 24/7 to assist you.

How Can Raleigh Homeowners Salvage Wet Bathroom Cabinets?

8/24/2021 (Permalink)

sink overflowing SERVPRO of East Raleigh / Zebulon knows how important a person's bathroom is. Call us today for full assistance.

SERVPRO Water Mitigation Specialists Clean and Dry Raleigh Home Fixtures

Whether homeowners live in Raleigh or elsewhere, insurance claim data indicates that bathrooms are one of the most vulnerable areas of a property when it comes to water damage risk. Faucet leaks, bathtub overflows, and damaged plumbing require fast water damage mitigation to prevent costly structural damage and mold growth.

SERVPRO is an Institute of Inspection, Cleaning and Restoration Certification (IICRC) certified firm with technicians trained to perform rapid-response water mitigation for Raleigh residences. SERVPRO’s extensive training program educates technicians, staff, and franchise owners with up-to-date information on water cleanup best practices for the restoration industry.

SERVPRO Water Mitigation for Bathroom Cabinetry

If a bathroom sink cabinet in a Raleigh home requires water mitigation, drying can take longer due to the additional layers between the wall and the cabinet backing. If the cabinet does not have backing, technicians can drill small holes into the affected wall to facilitate airflow for structural drying and patch holes after mitigation. This process can be replicated with a cabinet that has backing, provided that technicians can patch holes with comparable material.

Other considerations for bathroom cabinetry include:

  • The extent of water exposure, which may require some demolition to save remaining drywall and fiberglass insulation
  • Airflow under the cabinet can be addressed by removing the toe-kick and drilling holes into it
  • Implementing vent systems to force dry air into cavities

SERVPRO of East Raleigh / Zebulon is a phone call away from providing disaster cleanup services at (919) 250-0455. We’re Faster To Any Size Disaster and ready to respond 24/7.

Saving Carpeting During Indoor Flood Cleanup

8/11/2021 (Permalink)

Wet carpeting with drywalling on the floor. Call SERVPRO of East Raleigh / Zebulon when you need assistance with your water damaged carpet.

SERVPRO Water Damage Cleanup for Raleigh Homeowners Cleans and Dries Carpets

Carpet is one of the most vulnerable flooring surfaces in a water damage situation. Without fast action, the fibers can house microbial growth, unpleasant odors, and hard-to-remove stains. Thorough saturation can also impact the subfloor below, which can increase repair and replacement costs significantly.

SERVPRO performs water damage cleanup for Raleigh property owners per standards set by the Institute of Inspection, Cleaning, and Restoration Certification. Restoration technicians are trained to handle water damage repair needs for carpet and upholstery.

Water Damage Cleanup for Carpet and Pad Includes Extraction Services

SERVPRO technicians use commercial-grade extractors to clean and sanitize salvageable carpets and padding after a disaster. Hot water extraction is the most effective for light to moderate soiling from moisture. 

Extraction units work with portable or truck-mounted systems to remove water for disposal and feature three systems: a vacuum for removing water, a pressure pump to transmit cleaning solution through the extractor wand, and a solution heating system.

The extraction process entails the following:

  • Technicians choose a compatible emulsifying solution for the carpet in question, with a different pH depending on the composition of the fibers being treated
  • Carpet fibers are loosened, vacuumed, and treated with pre-spray in heavy traffic areas
  • Carpet wands are deployed, spraying the fibers with the heated cleaning solution. SERVPRO techs repeat multiple times as needed until the carpet is ready for drying

Homeowners can call SERVPRO of East Raleigh / Zebulon at (919) 250-0455 when they need a team that is ready to prove that We’re Faster To Any Size Disaster.

What Is Water Mitigation?

3/19/2021 (Permalink)

water leaking from ceiling panels Excess water? Don’t fear. SERVPRO has the equipment and experience to tackle the water damage situation in your home.

SERVPRO Follows Proprietary Steps for Water Mitigation, Ensuring your Entire Raleigh Property Gets Back to Normal

You may not fully understand all of the work that goes into water removal and restoration efforts to ensure your Raleigh home gets returned to pre-water damage condition. This is where our skilled team at SERVPRO thrives, giving area residents incredible peace of mind.

We follow several significant steps when you contact us to help with water mitigation in Raleigh. After we arrive and perform the initial assessment, our technicians:

  • Remove Water and Dry It Out – using wet/dry vacuums, dehumidifiers, industrial fans, and other tools; we begin extracting water and increasing airflow to achieve optimum drying conditions.
  • Thoroughly Inspect Damage – We look at any areas impacted by water, determining what can be restored and what must be replaced. This may involve inspection of flooring, wall cavities, belongings, electrical outlets, and more.
  • Disinfection – After your home is free of water and drying wraps up, we thoroughly clean and disinfect all surfaces affected by water. Our Green Fleet comes stocked with a full selection of EPA-registered cleaning agents.  

No stone must get left unturned when it comes to water mitigation, regardless of the event that caused the emergency. We feature highly-trained and certified technicians that know how to adapt to each situation to ensure the best results. Our 24-hour emergency restoration services are here whenever you need them, which is the perfect way to restore your interior to preloss condition “Like it never even happened.”

Call SERVPRO of East Raleigh/Zebulon when you need help with water mitigation. You can reach our emergency response team by calling (919) 250-0455.

Where Can Homeowners Seek Help After Water Damage?

2/26/2021 (Permalink)

SERVPRO Equipment Inside a home Regardless of the way your home was impacted by water, call our experts for assistance with water clean up in your home.

SERVPRO is Ready to Offer Water Clean up Services in Raleigh at Any Time

Water can begin accumulating in your home quickly after a pipe burst, or an appliance malfunction, among other issues. To get rid of the pooling water, it is advisable to contact SERVPRO. Our technicians can remove all the water and moisture that various surfaces have absorbed. This can prevent further damage, such as the multiplication of microorganisms.

Standing water can ruin the wiring, foundation, and plumbing ducts of your home. By performing water clean up in your Raleigh residence efficiently, our team can prevent these issues. We know that dealing with water intrusion can be stressful because you have many responsibilities to take care of. The following are some of the reasons why you should let our team handle the restoration process.

  • Fast response time
  • Thorough water damage inspections using innovative equipment like thermal imaging cameras, moisture meters, and moisture sensors.
  • Our goal is to consistently offer ethical, compassionate, and immediate help after a disaster strikes.

Our technicians have solutions for different types of water damage situations. Our team is trained in psychometry, which is the study of air and its properties. We can control airflow using air movers and dehumidifiers to work towards the drying goals.

When it comes to drying your home after a water loss, do not compromise your standards. Call the experienced restorers at SERVPRO of East Raleigh / Zebulon for help. Our 24-hour helpline is (919) 250-0455. 

Enjoy Delicious Food and Beverages At A Garner Wine Tasting

11/23/2020 (Permalink)

different glasses of wines on a table SERVPRO is looking forward to the weekly wine tasking and food truck event!

Bring Your Friends and Family For Some Delicious Garner Local Food

Garner has no shortage of high-quality eateries, and sometimes you can feel spoiled for choice. Luckily, Garner Chamber has you covered with a weekly wine tasting and food truck event, come rain or shine.

Some of the recent delicacies on offer have included:

  • Backyard Bistro
  • Curry in a Hurry
  • Belis Columbian Food
  • Cock-A-Doodle-Mo
  • Super Ceviche

Entry is free, though you will need to pay for your own food, and each event includes a complimentary wine tasting. Bring your friends, family, and a lawn chair to enjoy this regular community get-together.

Food truck and wine tasting events are held every Thursday between 5:30 PM and 8:00 PM. Do not let the weather put you off – grab your hat and scarf and look forward to some tasty food.

You can enjoy this event all year round. However, as the winter approaches, there is more risk of burst pipes and plumbing problems in Garner homes. If you are concerned about water removal, call SERVPRO of East Raleigh / Zebulon at (919) 250-0455.

Changeable Weather Does Not Have To Spoil Your Enjoyment Of Raleigh

11/15/2020 (Permalink)

a water damaged wall Water damage can quickly affect your home. Contact our technicians for effective water removal efforts.

North Carolina’s State Capital Has Something For Everyone All Year Round

Raleigh is the state capital of North Carolina and one of North America’s earliest planned cities. With a population of 474,069 at the last count, Raleigh is a large, vibrant city and currently one of the fastest-growing communities in the country.

Raleigh was not the first North Carolina capital – that honor goes to Bath, and then Edenton, and then New Bern. When the British Army laid siege to New Bern, legislators gave the role of capital to Fayetteville. Raleigh became the capital in 1788, thanks to having a central location that kept it safe from coastal attacks.

Modern-day Raleigh retains a sense of Southern style and charm and is full of parks and green spaces to make you feel like you have stepped back in time. It is also chock full of educational institutions, theaters, arts companies, museums, and more. It has a thriving student culture and lively nightlife and is also very family-friendly.

Green Spaces Galore

One of the most impressive things about Raleigh is the wide range of parks and green spaces. Residents and visitors appreciate how easy it is to get fresh air and exercise in Raleigh. Green spaces are ideal for warm summers and crisp fall or spring days. If you happen to visit in the winter, it is still worth wrapping up warm for a bracing walk. Some of the most popular spots include:

  • Clemmons Educational Forest, where you can learn while you enjoy the vistas. There are plenty of clearly marked trails packed with information displays, and you can also enjoy ranger-led talks and demonstrations. Clemmons is easy to navigate with plenty of picnic areas for when you need a rest.
  • William B. Umstead State Park offers miles of trails yet is conveniently located just 15 minutes from Downtown. Visitors can enjoy miles of hiking and biking trails, with space to camp if you want a more extended stay. There are also places for paddling and fishing, and the park is home to birds, beavers, deer, and raccoons. 
  • Juniper Level Botanic Garden is a rare must-see that is only open to the public on eight weekends each year. Explore more than 27,000 rare plant species in Raleigh’s very own 28-acre Eden. Plant lovers from around the world flock to Raleigh to see rare specimens and soak in the beauty.
  • Pullen Park is an ideal space to take the kids. It has been around since 1887 and offers an aquatic center, a cafe, an outdoor theater, an arts center, and plenty of space to play.

Entertainment For All The Family In Every Season

If the weather turns, or you are craving some more indoor attractions, Raleigh does not disappoint. A stroll along downtown Raleigh’s oak-lined streets reveals treasures galore, with plenty of other attractions within easy striking distance.

Kids will love Marbles Kids Museum, which is packed with educational exhibits cleverly disguised as play. Children can play and learn and even take in an educational show at the on-site IMAX cinema.

Whether you live in Raleigh or stop for a short visit, do not miss the weekly NC Fairgrounds Flea Market. Every weekend you can stop by the NC State Fairgrounds, where you will find everything from clothes and bric-a-brac to antiques and toys and plenty of local produce.

If you need a gift or something for yourself, swing by the Nash Square Shopping District in Downtown. This popular lawn area provides a place to rest while you decide where to start – the historic buildings, range of restaurants, nearby arcade, or trendy independent gift shops.

When evening falls, Raleigh’s music scene comes to life. You will find everything from orchestral performances to lively independent and student artists. Visit the PNC arena for bigger acts, or head Downtown at the weekend to discover lesser-known singer-songwriters.

Raleigh Is Made For Food Lovers

After all that exploring, you are sure to want a refreshment. Luckily, Raleigh is a food lover’s paradise, and you will be spoiled for choice:

  • The Pit BBQ offers authentic North Carolina-style whole hog roasts that will leave your mouth watering. Their menu includes a wide range of tempting side dishes.
  • The Raleigh Times offers fine food in a historic building. This cute building is located in the former offices of the city’s first two newspapers. It offers a delicious menu with plenty of locally brewed beer to wash it down.
  • If you want to cook for yourself, grab some ingredients from the State Farmers Market. The market is open seven days a week all year, and you will find all the local meat, dairy, produce, and condiments you could need. Plus, there are three restaurants on-site for if you simply cannot wait to sample the local goods.
  • Beer lovers can choose from multiple local watering holes, including Lynwood Grill, Crank Arm Brewing, Bottle Revolution, and House of Hops.

The Risk Of Floods and Storms In Raleigh

Raleigh has a humid subtropical climate with warm summers and cold winters. Raleigh sometimes has heavy rainfall in the late summer and early fall. For example, in September 1999, Raleigh had its wettest month on record thanks to Hurricane Floyd, with over 21 inches of rain.

Raleigh suffers periodic damage from hurricanes, mostly in the form of water damage, fallen trees, and power outages.

Raleigh also has bouts of freezing sleet and snow in winter. In January 2000, the winter storm known as the Carolina Crusher brought 20.3 inches of snow in one single snowfall.

SERVPRO Helps Raleigh Residents With Water Damage Repair

A hurricane, snowfall, or torrential rain, can cause water damage repair to your home. Even when the weather is good, there is a risk of broken appliances or plumbing problems. Timing is essential when water damage occurs because:

  • Water seeps into materials quickly, and the longer it is left, the more damage it can do.
  • There is an increased risk of fungal growth with every hour.
  • The more time elapses, the harder it is to clean delicate materials like linens or upholstery.

Thankfully, SERVPRO is Faster To Any Size Disaster and can help with every aspect of water damage repair. We begin with pumping out standing water before we dry out your home and your belongings using air movers and dehumidifiers. We monitor damp and humidity levels to ensure your house is appropriately dry.

We also take care of replacing damaged wallpaper, carpets, drywall or insulation, and can disinfect and deodorize your home as needed.

Do not let water damage get you down. Call SERVPRO of East Raleigh / Zebulon at (919) 250-0455.

Can Water Intrusion be Cleaned with Household Products?

10/5/2020 (Permalink)

Hands holding home After a water intrusion occurs. You can trust that your home is in good hands with our experienced technicians at SERVPRO.

Raleigh Residents Choose SERVPRO for Water Cleanup to Apply Cleaning, Drying, and Restoration Solutions.



How important is using chemical agents to clean water intrusion?

Water can contain many different bacteria, viruses, or fungi. When these microbes enter your Raleigh home, they can reproduce, creating unsanitary conditions. Since many of these organisms are microscopic in size, it can be tough to ensure that your home is clean after a water intrusion event. Our water restoration technicians (WRT) use various in-house, industrial strength cleaning chemicals to return your home to a sanitary state and reduce the likelihood of microbial organisms building up in the house. Our technicians have access to cleaning agents that are only available to SERVPRO and could help to restore your home to its preloss condition.

What are the typical cleaning solutions for restoration?

- Glass and light surface cleaners 

- Hard surface cleaners for floors 

- Wall and ceiling cleaning agents 

What products do restoration technicians use for water intrusion?

When performing water cleanup in your Raleigh home, it is essential to dry the property and protect it against bacteria using cleaning products. SERVPRO cleaning products follow the Environmental Protection Agency (EPA) standards and are environmentally friendly. We recognize that whether we are cleaning floors, walls, or windows, it is essential to use non-toxic, safe, and phosphate-free products. This commitment ensures that you can remain in your home while cleaning takes place without risking your health. Most of our products have multiple uses for surfaces and can be applied by direct spraying onto surfaces.

How do professionals deal with cleaning wet upholstery?

- Using a spotting agent for direct application onto staining

- Cleaning agents that are safe for use with wool or other natural fibers

- Products that meet EPA green seal guidelines

Cleaning products are an essential part of returning your home to its preloss condition. Contact SERVPRO of East Raleigh at (919) 250-0455 now.

Does Water Permanently Damage Unfinished Wood?

9/25/2020 (Permalink)

laminated tongue and groove planks Raleigh Homes with Water Damaged Laminated Tongue and Groove Planks Are Often Salvaged by SERVPRO Skilled Technicians

Wood without Varnish or Finish Can Absorb Large Quantities of Moisture, Causing Warping. SERVPRO Water Restoration Services Can Rescue Wet Wood in Your Raleigh Home.

Why does wood warp?

Wood is a semi-porous material that is likely to feature in your Raleigh home's structure or contents. Carpenters apply varnishes, lacquer, or finishes to woods to waterproof and enhance their appearance. Unfortunately, not all timbers in a home's material construction are likely to be finished. Wood panels or frames in the subfloor, for example, may have an insufficient varnish or not be finished at all. Unfinished wood absorbs moisture, which can cause it to expand. The expansion manifests as warping or cupping and can put extra pressure on the construction of your home. Typical signs of distortion include cracks at the base of walls and ceiling corners and cupping of floorboards.

What factors influence the effect of water on wooden floors?

  • The material of wood either hard or soft
  • The length of water exposure
  • The amount of water that the wood is exposed to

Is refinishing an option for water-damaged wood floors?

The possibility of successful water restoration for floorboards in your Raleigh home depends a lot on the material type. Hardwoods frequently cup or buckle following exposure to moisture but can often make a return to their preloss condition with refinishing. Before refinishing a wood, the moisture content must be brought back to a natural equilibrium. For most types of timber, 12% moisture content is considered normal, but your area of the country may require more or less moisture content. SERVPRO technicians can use desiccant dehumidifiers that can reduce indoor humidity to below 40 grains per pound. Over time, the dryness of the air removes water from semi-porous materials.

Is it possible to mitigate water damage for hardwoods?

  • Immediately reduce relative humidity to between 30% and 45%
  • Use a moisture probe to measure water content
  • Once moisture content drops below 16%, increase air temperature to encourage evaporation

Professional restoration services can help you to recover hardwood floors. Contact SERVPRO of East Raleigh / Zebulon at (919) 250-0455.

How To Prevent Water Damage When You're Away From Home

5/27/2020 (Permalink)

Water gauge pressure, hand shut off main valve, close-up. Before you head out on vacation, turn off the main water to your home

Imagine this nightmare scenario: You've been on vacation for several days or a few weeks, and when you return, you discover severe water damage in your home. This costly, time-consuming incident could destroy your home and ruin possessions and keepsakes. However, simple steps such as a water pipe repair and careful inspection of your home's systems can spare you a lot of grief.

Keep a Careful Watch

You may never expect something to go as wrong as a flooded home. This doesn't mean you shouldn't be vigilant in maintaining your property in Zebulon, NC. At least once a year, inspect the following:

  • HVAC system
  • Water heater
  • Rain gutters and downspouts
  • Foundation

Safeguard the Pipes
If you'll be away from your house during a point when the weather is cold, you'll want to treat your pipes so they don't freeze. A broken pipe can cause tremendous water damage. When pipes freeze, they can crack and burst, expelling heavy amounts of water onto your floors, walls, ceiling, and other materials. One way to prevent this in the winter is to insulate the pipes. Insulation is readily available and easy to apply.

Shut Off the Water
Before you head out on vacation, turn off the main water to your home. The valve may be located in various places from house to house. If you're not sure where to find yours, contact a plumber.

Drain the Water
After turning off the main water line, make sure you drain the water from every spigot and faucet in the house. This can prevent the need for water pipe repair as well as reduce the risk of having a flood.

Know the Consequences
Failing to take these steps can be catastrophic and require the work of professional flood cleanup companies. You could experience a loss of building materials, along with furniture, electronics, clothing, and documents. Following these guidelines will help keep your home and belongings safe from water damage. Don't risk needing water pipe repair or water removal.

A Pipe Burst Doesn't Mean New Wood Floors

5/12/2020 (Permalink)

Wooden floor wet due to water loss Wood floor damaged by water in a Garner, NC business

If you have a pipe burst at your business in Garner, NC, you likely have a lot of questions about the best way to clean up your wood floor. Letting a wet floor sit for too long could mean long-term damage, such as warping or mold, which can be costly to repair or replace. Knowing when and how to effectively clean wet wood can keep your business running smoothly.

Timing Is Everything

In a crisis situation it can be easy to become overwhelmed and not know where to start. In the case of water on a wood floor, you want to take action within the first 24 hours to ensure the least amount of damage:

  • Move all furniture and other items off the floor surface; you don’t want to miss any pooling water.
  • Use towels, a mop, and a wet vacuum to help to remove water where the pipe burst.
  • Turn on the AC and open doors in the affected area to help air-dry the wet floor.
  • Once dry, use a disinfectant on all affected areas.
  • Place a dehumidifier in the area to continue drying out the room.

Don’t Be Afraid To Ask for Help

Getting your business into working order after a flooding incident can be daunting. For help dealing with water clean-up in Garner, NC, call a commercial water damage expert. A water removal team can provide services that your business may not have access to, including water pumps, dehumidifiers, sanitation methods, and restoration services. These additional procedures offer peace of mind that you won’t be left with residual issues causing stress in the future.
Whether you choose to call in experts to help or mitigate the damage on your own, cleaning and drying your wood floor after a pipe burst scenario helps to keep your business thriving. By taking the time to clean and dry your floors at the time of the incident, you can save on the future cost of replacing your floors.

Why Is Black Water Problematic?

2/14/2020 (Permalink)

Flooded neighborhood Category 3 water comes from several sources inside and outside your home

Why Is Black Water Problematic?

If you're home in Wendell, NC, recently experienced water damage, it's important to consider the source and type of moisture that invaded your rooms. While some liquid comes from clean pipes, other forms fall into a class known as black water. This exposure is troubling; the residence becomes flooded with heavy loads of bacteria and fungus, creating a major hazard for your family. You'll need expert help to clean it up properly.

1. Where Does It Come From?

Category 3 water comes from several sources inside and outside your home. Should a pipe break or a toilet overflow, think about the reason. If it happens from sewer backups and or busts, the house now has feces, food and urine in high concentrations. If that spills into your walls and floors, you have a breeding ground for microbes. In addition, when major storms or heavy flooding push sea or river water indoors, your spaces now have dirt, small animals and bacteria. Immediately seek the assistance of a professional water damage restoration company.

2. Can Other Fluids Become This Problematic?

Gray water is anything that may have some food particles or bacteria, but in small levels; thus, it is considered relatively clean. This includes overrun dishwashers, lingering standing water or clogged toilet clogs spills that do not have feces — think appliance or utility leaks. These turn into black water when they are not treated quickly and properly and the microbes fester for too long.

3. How Should You Handle This Issue?

Make sewage cleanup a priority. Allow a team to inspect the property, determining the extent of pollution. Not only can they dry out the impacted sections but they also have tools to sanitize the walls, floors and your personal belongings. Bleach alone cannot penetrate to kill the infestation. Much of the walls, baseboards and flooring may need to be torn out. This is to eliminate exposure and maximize disinfection.
Don't wait if you suspect black water entered your property. You need the pathogen-infected material removed and new items installed.

Steps To Minimize a Business Interruption

1/29/2020 (Permalink)

Generator parked in the outside of a building. Commercial water restoration services concept Commercial water damage in Zebulon, NC

The purpose of business interruption insurance is to protect a company from an event that shuts down operations. Individual policies may differ, but most policies cover the expenses related to not having a revenue stream come in because a company cannot sell its products for a temporary time frame. Without this coverage, a company could face bankruptcy or go out of business. Flooding in Zebulon, NC, is a disaster that could close the doors of a company for an extended period of time. In the case of large water damage events, such as a hurricane or tornado, a business could take weeks or even months to resume operations again.
Ways To Limit a Business Interruption
For nearly all companies, and especially for a small business, a quick return to business is critical. A fast response by trained water mitigation professionals can limit expenses, prevent many forms of damage and speed up the recovery process from flooding. Experienced workers with the right equipment can limit damages in the following areas:

  • Attention to sensitive electrical components such as computer systems
  • Awareness of the potential for mold growth
  • Knowledge of procedures to contain black water from a broken pipe that carries sewage
  • Attention to a "restore if possible and replace if necessary" mentality
  • Focus on quick and complete water removal

All of these steps could reduce expenses and shorten the time of a business interruption. The ability to limit the cost of an insurance claim could result in a better deal on premiums for the policy.

Steps To Clean Up After a Storm

Whether large or small, a flooding event poses unique challenges for crews. A fast, proven procedure, and the training to tackle the unexpected, is a big help. The initial inspection and damage assessment provides the groundwork for a rapid recovery. From there, the crew can put together a plan to remove water, clean and sanitize the building and allow business as usual to return.

Are Chemical Drain Cleaners Safe for Home Use?

12/13/2019 (Permalink)

Drain cleaners are so common that nearly every homeowner has used one at some point

Ways That Chemical Drain Cleaners Can Damage Your Plumbing

If you’re like most homeowners, when facing a clogged drain in your Raleigh, NC, home, you reach for a chemical drain cleaner. Effective and affordable, these chemicals are the go-to for most people. What few of them realize, however, is that this quick-fix solution may lead to long-term problems. That’s because not every chemical cleaner is safe for pipes. Keep reading to learn some of the top ways chemical drain cleaners can damage your plumbing.

How Pipe Cleaners Work

Marketed under several familiar brand names, most chemical cleaners work by generating heat to loosen the clog. The most common types of pipe cleaners include the following:

  • Caustic cleaners – often contain lye
  • Oxidizing cleaners – often contain bleach
  • Acid cleaners – generally available to plumbers only

All have clear benefits but also lots of potential drawbacks.

Hard on Pipes
Perhaps the biggest drawback to these types of cleaners is their chemical effect on pipes. When used frequently on older pipes, they can cause pipes to break down, warp or even melt.

Environmentally Damaging
Another drawback is that these materials, once done with the clogged drain, go down the drain and into the water supply where they can cause harm. These chemicals can erode septic systems overall too.

Dangerous to Children and Pets
These cleaners are very dangerous if swallowed but can also cause damage other ways. They’re known for releasing noxious fumes that can burn eyes and mucous membranes, as well as damage skin. For a family with children or pets, using this type of cleaner can be an accident waiting to happen.
Drain cleaners are so common that nearly every homeowner has used one at some point, and they’re generally fine for an occasional clogged drain. However, if you find yourself reaching for one more than once in a blue moon, it’s probably best to call a plumber or sewage cleaning specialist to get down to the root of your problem.

5 Ways to Prevent Water Damage While on Vacation

11/27/2019 (Permalink)

Turn the main water supply off until you return

Use The Following Tips To Prevent Water Damage In Your Home

While you’re on vacation, you want to relax and have fun. However, this can be difficult to do if you’re worrying about your house back in Raleigh, NC. If returning to a flooded house is one of your concerns, you can use the following tips to keep your mind at ease while you’re away.

1. Inspect the House

The first thing you should do before a vacation is to inspect your home. If you need to have water pipe repair done, then it is best to do it before you leave. Any leaks or damages in the house can cause trouble and may result in water damage.

2. Keep Pipes Warm

If you’re going on vacation during winter, then you will need to keep your pipes warm to prevent a frozen and broken pipe. You should make sure that they are insulated and that your cabinets are open to keep them from getting too cold. You may also want to keep the heat on low while you are gone.

3. Get a House Sitter

Another way to protect your home is to arrange for someone to stay at your house or to check on it regularly. They will be able to prevent the damage from getting worse if something does happen.

4. Turn Off the Water

If you are unable to have someone keep an eye on your house, then you may want to turn the main water supply off until you return. This way, even if something breaks and water pipe repair is needed, the damage to the building will be minimal. Drain the pipes after turning off the water as well.

5. Clean Up Outside

The inside of your house is not the only area you should be concerned about. If there is a severe storm, clogged gutters or debris can result in damage. Make sure that water will be able to drain properly, and store anything that might be picked up by strong winds.
Using these tips can help prevent damage, but sometimes unexpected things happen. A cleanup and restoration company can perform water pipe repair and return your home to its previous condition.

5 Tips for Determining a Shower Leak

8/28/2019 (Permalink)

A defective pan can result in a shower or bathtub leak

5 Tips for Determining a Shower Leak

Whether a shower or bathtub leak, it's often difficult to determine the cause. If you're a homeowner in Knightdale, NC, and you suspect you're dealing with a shower leak, here are five tips that can help you determine the answer.

1. Check for Signs of Damage. From loose flooring or tiles to peeling paint and discolored wood finishes, there are many signs of shower leak damage. Water stains can appear on the ceiling of a shower or the ceiling below it. Traces of mold may also appear on the walls and floor of the shower.

2. Check the Door or Curtain. Whatever the type of entrance to your shower, close or secure it and then run the shower for a few minutes. Pay attention to rubber gaskets, sweeps and caulking to see if the water breaches or seeps from these components.

3. Check the Grout and Tile. Old or crumbling grout and chipped or loose tiles can allow water to seep behind the shower walls and under the floor. Inspect the interior of the shower for any signs of damage or decay. If everything looks okay, then saturate each surface and look for water seepage.

4. Check the Drains and Fixtures. As with the grout and tile, inspect drains and fixtures for any kind of damage. Then, plug the drain, run the water for a short time, mark the water level, and check back later to see if it remains steady. If not, you may have a leaking drain.

5. Check the Shower Pan. Today, most residential tiled showers feature a plastic liner or pan between the tile and sub-floor. A defective pan can result in a shower or bathtub leak. Inspecting the pan entails removing the tile so make sure you revisit the water damage to see if it's consistent with a shower pan leak.

There are several ways to investigate a shower pan or bathtub leak. Of course, it's always a good idea to bring in a water damage detection and repair expert.

Three Questions You May Have About Water Damage

6/14/2019 (Permalink)

Clogged drains may cause water damage to your Zebulon, NC home

Three Questions You May Have About Water Damage

If you have never experienced a pipe burst as a homeowner in Zebulon, NC, you most likely will in your future. Water damage is unavoidable for even the most competent heads of household. It's best practice to prepare yourself for the eventuality so you'll know what to do.

1. Where Is It Coming From?

There are myriad ways unwanted water can manifest in your home. Sometimes it can be coming from multiple sources. You should be aware of these common occurrences, so you know what to keep an eye out for:

  • Leaks - including your main water line, appliances, air conditioning unit and water heater
  • Storms - including flooding and roof damage
  • Sewage backups - look out for overflowing toilets and clogged drains
  • Fires - although seemingly counter-intuitive, fires are fought with water

2. Who Should You Call?

Professional water damage restoration services know how best to manage scenarios of leaks and a pipe burst. There are strict safety standards and protocols that should be adhered to, so it's best not to attempt this yourself. Immediate action can be crucial for proper restoration, so try not to put it off for too long. A call to your insurance company is a good idea, as well, especially if you are covered for instances like these. If you're not covered, you should think about expanding your insurance policy.

3. What Will They Do?

Before any work is done on your home, a restoration service will assess the damage. This is also relevant to your insurance claim. Then a process of removing the water can begin, which includes thoroughly drying the area, sanitizing what doesn't need to be replaced, and restoring what was damaged. This may also include repairs for your water line or kitchen. Each situation is different, so every solution is unique.

Now that you you have a basic understanding of potential water damage in your home, it may not seem so daunting. Just be vigilant of any pipe burst issues and water buildup!

How Long Does It Take To Repair Water Damage?

5/28/2019 (Permalink)

Heavy rains that recently impacted our area caused a storm water intrusion in this home that left the floor covered in water.

Flooding caused by bursting pipes or some other plumbing disaster can affect your Raleigh, NC home on a variety of levels. Water can cause considerable damage to your large appliances, floors and furniture. When a flood occurs, you may be unsure about the extent of the trouble or how long it might take to fix. However, working with flood restoration professionals and your insurance company can help you create a working timetable for necessary repairs.

Water Damage Repair Timetable 

Location Matters

Where the flood took place can affect how long it takes to make repairs. For example, small or slow leaks in a utility room can be repaired quickly if they come from these sources:

  • a leaking water heater
  • a washing machine
  • a clogged sink

However, bursting pipes in your basement due to a sudden cold snap may take four days or more to repair, especially if the resulting flood waters are more than a few inches deep.

Plumbing Problems May Slow Repairs

Water damage can be slowed or stopped by shutting off the supply lines in your home. However, if you need to call a plumber in to fix a broken pipe, this may extend the repair process by several days, especially if you cannot find someone to come out right away. In the meantime, you can ask your flood restoration experts to remove standing water and begin repairs to your walls and floor if necessary, and contact your insurance agent to begin a claim.

Material Drying Can Affect a Timetable

If your floors and countertops were affected by a flood, the material they are made of can affect how long it may take to repair them. For example, hardwood floors may need to undergo a special drying process to ensure they do not warp or suffer discoloration.

Flooding in your Raleigh, NC can occur for many reasons. However, whether you are dealing with bursting pipes or a leaking appliance, being able to gauge how long it will take for repairs to be completed can help you feel more confident about their outcome. 

How Do Experts Restore Water-Damaged Electronics?

4/18/2019 (Permalink)

Electronics restoration experts may be able to fix damaged devices or appliances.

Electronic devices or appliances may sustain damage and become unstable when exposed to or submerged in water. Devices that are powered on when damage occurs can be prone to short-circuit, which will reduce the likelihood of successful restoration. Experts who specialize in electronic damage caused by water can remove corrosion and replace ruined components. Learn more about the process that could restore the functionality of flooded electronics.

Off-Site Cleaning

Specialists will remove damaged electronics from a building or business that has suffered a leak or flooding for cleaning at an off-site location. This facility is equipped with the tools necessary to dry, clean or replace sensitive components. The restoration process involves several general stages:

  • Cleaning corrosion and debris
  • Drying
  • Repair

Items that are successfully repaired can be stored in a climate-controlled facility until a restoration job is complete. Proof of loss can be provided for electronics with irreparable damage to support an insurance claim for replacement.

Corrosion and Damage

Corrosion is the most common type of damage found in flooded electronics. This chemical reaction occurs when metal is exposed to hydrogen and oxygen. Corrosion will degrade materials used in circuits and other critical electronic components and can cause a device or appliance to short circuit or prevent it from functioning.

Restoration or Replacement

The owner of a building or business should consider whether the cost of restoring an electronic device or appliance will exceed the replacement cost. In some cases, it may be more cost-effective to claim some electronics as losses rather than risking a restoration attempt that may or may not succeed.

Electronics restoration experts may be able to fix damaged devices or appliances. In other cases, professionals can provide business or building owners with documentation to file a claim for replacing flooded electronics with irreparable damage. Rely on the expertise of water damage restoration specialists in Knightdale, NC.

What To Do If You Find a Leak Under Your Kitchen Sink

3/15/2019 (Permalink)

Contact a restoration company in Shotwell, NC

What To Do If You Find a Leak Under Your Kitchen Sink

Slow dripping under a kitchen sink is a common household occurrence. Most leaks are small and unlikely to cause flooding, which may seem like a good thing, but beware: damage from a small leak that goes unnoticed over time can actually cause more problems than visible water in your home. If you find a leak under your sink, following these steps can help minimize long-term secondary damage and save you money on a costly kitchen repair.

1. Shut Off the Water Supply

Whether you notice dripping, flowing, or flooding, your first step is to immediately shut off your water. Using the valves under the sink may be your first instinct, but it might not solve the problem. If you are at all in doubt as to the location or extent of the leak, shutting off the main water supply to the house is advised.

2. Call Your Insurance Company

Contact your agent as soon as you notice suspicious moisture, slow dripping, or a burst pipe. Your insurance company is going to want to know when you discovered the leak and how quickly you acted to address the problem. Leaks that are ignored for any length of time are much less likely to be covered by your policy. Document any visible damage with photographs before you begin any clean-up or repair work.

3. Call a Professional Restoration Company

Moisture from a pipe leak can spread into cabinets, floors, sub-floors, and walls. Over time, even a small drip can cause rotting wood, buckling floors, and damp drywall, creating structural damage and providing an ideal environment for toxic black mold to take hold. Not all of this damage is visible. Contacting a restoration company in Shotwell, NC, can help you identify the extent of damage and make sure the issue is not just patched, but fully remediated.

Whether you find a nagging, slow drip or a burst, flooding pipe, time is of the essence in addressing water leaks. Following these steps can help reduce damage, saving you time and money, and keeping your home healthy and free of unwanted mold and mildew.

Why Do Water Heaters Make Noises?

1/18/2019 (Permalink)

Leaking water heater in Garner, NC caused the around it to flood

Some water heater noises indicate problems, such as the accumulation of sediment. Other sounds may accompany regular operation. Here are some of the most common causes of noises and ways to silence most of these sounds.

Built-Up Sediment

Poor water quality may cause calcite, sand, and magnesium deposits to build up around heating elements. Crackling noises result when water is forced through these deposits. These sounds may become louder as build-up becomes thicker. Rumbling noises occur as sediments are stirred up by water flow. There are several ways to reduce these noises:

  • Treat the tank with de-liming solution
  • Perform a water heater flush
  • Clean or replace the heating element

Sediment forces heating elements to work harder. This may result in premature part failure.

Loose Electric Heating Element

A loose electric heating element may hum or vibrate during operation. Turn off the power to the water heater and tighten the upper or lower element.

Pipe Hammering

Knocking noises in pipes result from sudden stoppages of water flow. Vibrating pipes may be more prone to break and can damage walls over time. Homeowners may want to install one of the following preventative measures:

  • Anti-hammer devices
  • Shock absorbers
  • Pipe straps and blocks or pads

These additions can prevent pipes from making contact with walls. Hot water may also cause knocking noises in cold pipes.

Valves and Switches

Heat trap or check valves may make tapping or ticking noises in the pipes above a heater. These sounds are usually not indicative of a problem, but may be eliminated with a dielectric nipple. Partially-closed valves can cause screeching or singing sounds. Check the position of valves near the heater to stop these noises.

These are some of the most common sources of water heater noises. If this appliance or pipes leak and cause damage at a home in Garner, NC, contact mitigation and restoration experts.

How To Fix a Leaky Faucet

12/23/2018 (Permalink)

If a leaking faucet causes water damage, contact a cleanup and restoration company in Raleigh,NC

A leaking faucet can lead to water damage or wastage. Learn how to fix any type of faucet.

Prepare for Repairs

Start by identifying the faucet design. The most common types include:

  • Ball
  • Cartridge
  • Ceramic Disk
  • Compression

Shut off the water supply by turning handles on under-sink pipes clockwise. Insert a plug to prevent components from falling down the drain.

Ball Faucet Repair

Ball-type faucets contain many parts. Obtain a ball faucet replacement kit and follow these steps:

  • Unscrew and remove handle
  • Remove cap and collar
  • Remove faucet cam
  • Take out washer and ball
  • Remove inlet seals and springs
  • Replace O-rings, springs, valve seats, and cam washers

Replacement kits contain specialized tools and parts. Purchase a kit from a home repair store.

Cartridge Faucet Repair

Cartridge faucet handles move up and down to regulate flow and left and right to control temperature. Follow these steps to fix a leaking faucet:

  • Remove handle or decorative cap
  • Remove retaining clip
  • Pull cartridge straight up
  • Remove faucet spout
  • Replace rubber O-rings

Be sure to coat replacement O-rings with plumber's grease. Leaks typically result from worn-out cartridges or O-rings.

Ceramic Disk Faucet Repair

Ceramic disk faucets are durable designs. Follow these steps to repair this type of faucet:

  • Unscrew and remove handle
  • Remove eschutcheon cap
  • Unscrew and remove disk cylinder
  • Pry out neoprene seals and soak in vinegar
  • Reuse or replace seals

It may be possible to reuse clean seals. Replace damaged seals to stop a leak.

Compression Faucet Repair

Damaged stem assemblies may cause a compression faucet to drip. Follow these steps to disassemble this faucet:

  • Remove handles by prying off decorative caps and unscrewing
  • Remove nut
  • Pull out stem
  • Remove and replace seat washer

Inspect the stem assembly for damage. Unscrew the packing nut to check for damaged O-rings.

It is possible to fix any type of leaking faucet. If you are not sure about the design, contact a plumber for a fixed leak. If a dripping faucet causes water damage, contact a cleanup and restoration company in Raleigh, NC.

3 Steps to Snake a Clogged Pipe

10/10/2018 (Permalink)

Water damaged bathroom due to a broken pipe in Garner,NC

A drain auger or snake is a coiled metal spiral about a quarter-inch thick with a handle that has a hand-crank or drill attachment. If plunging does not clear a clogged pipe, you may want to try this tool. A snake is not difficult to use, and may clear a stopped pipe without the need for a plumber. Here are three simple steps to snake out a drain.

1. Insert the Snake

Put the auger down the sink drain and continue to push more of the length in until you encounter resistance. The sharp curve of the sink trap may pose an early challenge. Apply pressure while cranking to make the snake bend and proceed down the pipe toward the blockage.

2. Push Until You Encounter Resistance

Continue feeding the snake down the sink drain until you encounter more resistance. This should be the cause of the clogged drain. Now it is time to crank or drill the snake.

3. Drive the Snake Through the Clog

Some augers require cranking by hand to rotate the tip. Other designs have an attachment for a power drill. Soft clogs tend to get broken up by the snake and go down the drain. Solid clogs may get caught in the auger head. If twisting does not gradually become easier, try pulling up the snake. The head may have captured a solid clog.

Run water down the affected drain for several minutes to make sure the clog is completely clear, and then clean off the snake. Homeowners may want to purchase an auger or snake, but you can also rent this equipment from home improvement retailers.

Contact a plumber if you cannot clear a clogged drain yourself or experience a pipe break. If a sewer backup causes damage in your home in Garner, NC, you should also hire a residential water damage restoration service.

Flushing 101: Water Heater Maintenance

6/22/2018 (Permalink)

Remember to perform routine flushes of your water heater to prevent the inside of the tank from corroding due to a buildup of mineral deposits.

Your home’s water heater is sometimes in an area that you normally do not frequent. Since you don’t see or operate it daily like other appliances, you may forget that it still needs to be flushed regularly for top performance. Here are five steps to perform a simple DIY water heater flush.

1. Turn It Off

If you have an electric heater, shut it off using your breaker box. For gas models, rotate the gas valve until the pilot light goes out.

2. Attach a Hose

Find the drain outlet valve, located at the bottom of the water heater, and connect a garden hose to it. Take the open end of the hose to a designated drainage site that won’t be affected by debris and hot water.

3. Drain It

Go back to the drain outlet valve and open it. After allowing the water to flow for a few minutes, go to the faucet closest to the heater and turn on the hot water. Doing this ensures the water will drain swiftly. Shut off the water supply after waiting a few more minutes. The water flow will slow down before completely stopping.

4. Restore the Water Supply

After the appliance has drained completely, turn the water supply back on and close all valves. Once the open faucet’s flow changes from sporadic to consistent and smooth, the tank is now running properly and is full.

5. Restore Power and Turn On the Heating Element

You can restore the unit’s power and turn the heating element back on after ensuring the tank is completely full. Then turn the running faucet off and give yourself a pat on the back for a job well done.

Remember to perform routine flushes of your water heater to prevent the inside of the tank from corroding due to a buildup of mineral deposits. If you wait until it’s too late, the unit may begin leaking. If this happens, be sure to call a water damage cleanup crew in Raleigh, NC. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

What To Know About Secondary Damage

1/10/2018 (Permalink)

There are a number of damages associated with flooding in Raleigh, NC. While many of them are caused by direct contact with the flood water, that isn’t always the case. In fact, secondary damage can still occur after the water has been extracted.

Knowing the Signs

Before you dive into what secondary water damage is, it can help to know what signs to look for. After a flood, these are a few of the most common signs that your residence is being damaged by indirect exposure:

• Bowed wood floors
• Rotten wood
• Black mold
• Fungal growth

Any of these signs could indicate that your property is being damaged indirectly rather than directly.

Understanding Indirect Exposure

The simplest way to explain secondary damage is by referring to it as indirect exposure. This is damage that is done after the initial flood and without contact with the original flood waters. The way that this happens is that moisture can evaporate and contamination from the original intrusion of water can remain in the residence. The high humidity that this causes can lead to a spread of black mold growth that can be damaging to your property.

Preventing Damage

The best way to prevent indirect exposure is to act quickly when there is a flood. If you take a prolonged amount of time to clean up the water, it may lead to more contaminants and more places for those contaminants to hide. When dealing with a flood, utilize the help of a professional remediation service, which will be able to help you prevent further problems.

Secondary damage, or indirect exposure to contaminants and water, can lead to problems such as black mold, warped floors and even rot. This is why it’s so important to take care of a flood as soon as it happens. The problems that come later can be expensive and inconvenient. Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on water damage.