About SERVPRO of East Raleigh / Zebulon

W. Timothy Stevens, Jr., Stefania A. Stevens

Owners of SERVPRO of East Raleigh / Zebulon

You cannot become one of the top 100 franchises in the country in customer satisfaction without a commitment to fast and reliable restoration work. When disaster strikes, we are experienced and available to help. 

Experienced Professionals Trained to Help

Our restoration success can often be attributed to our commitment and educating and training our technicians to be knowledgeable professionals in the field. There are many areas of expertise for the restoration industry, so we have a wide range of technicians educated in various facets of recovery. Some of these include: 

  • Water damage cleanup
  • Basement flooding
  • Fire recovery
  • Storm damage restoration
  • Mold removal
  • Biohazard cleaning

More Than a Restoration Company in the Raleigh Area 

Owners Stefania and Timothy Stevens both convey a passion for the communities we serve and share with our customers. Part of this is shown in our awarded customer satisfaction, but that is not enough. We understand that a successful restoration company like ours can do more to give back to our communities and support local events and charities. We are active with non-profits, local organizations, and athletic groups to stay involved with what is happening in Wake County.

Large Loss Recovery Capable

With hundreds of large businesses in Raleigh alone, we must have suitable solutions to restore and recover these commercial properties when disasters strike. Part of our response in these situations is our growing roster of experienced technicians, but they arrive with powerful mitigation and restoration tools designed for large loss events. We can help when the power has been severed, when upwards of hundreds of air movers might be needed, or with desiccant dehumidification for multiple areas simultaneously. 

We Are Ready 24/7 for Restoration Assistance 

One of the benefits of selecting our SERVPRO team for restoration and recovery is our fast response to emergencies. We are ready and capable to help when disasters strike, keeping a team of professionals ready 24/7 at our facility with pre-stocked trailers and mitigation equipment prepared to mobilize at the first notice of loss.

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • CDS - Commercial Drying Specialist
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician