Recent Posts

How Should Homeowners in Garner Arrange for Post-Storm Flood Removal?

11/17/2021 (Permalink)

damaged house When a storm strikes, SERVPRO of East Raleigh / Zebulon is here to be the team you need.

Garner residents can follow practical tips to limit structural and contents damage until SERVPRO arrives to assess and plan flood restoration

Torrential rains and winds cause significant damage in Garner, but flood removal techniques instituted by educated residents can minimize the effects. Calling your insurance company and SERVPRO immediately for evaluation and emergency services for water damage are the first steps, while commonsense actions as you wait mitigate some of the worst effects.

What Hints Help Garner Homeowners Improve Basement Flooding Cleanup Outcomes?


It is vital to observe safety protocols. Do not enter a flooded area if:

  • Electricity is live
  • You smell gas or notice broken utility lines
  • Water is trapped overhead
  • Sewage cleanup is needed 


Flood damage is overwhelming, so take a moment to plan for interventions that have the most impact:

  • Shutting off utilities if you can do so safely
  • Moving electronics, documents, and valuables to dry areas of the home or another secure space
  • Raising furniture on blocks or sliding foil under legs to prevent staining 
  • Removing area and throw rugs, clothing, and other items from the floors


  • Take pictures.
  • Note where you store removed items.
  • Keep track of how long electricity is off to help assess whether refrigerated or frozen food is safe to consume later.

How Can You Partner with SERVPRO After Our Crews Arrive?

Have confidence that our company, managers, and crews are fully trained and certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) in a wide range of water removal services and applied structural drying. Refrain from interfering with the operation of equipment intended to effectuate water damage remediation, including:

  • Pumps
  • Extractors
  • Dehumidifiers
  • Fans

We pride ourselves on clear communication and integrity, so ask any questions and participate in planning with our team. Our goal mirrors your desire -- to make flooding damage “Like it never even happened.”

SERVPRO of East Raleigh / Zebulon is ready to work with you and your insurer to restore flood damage in your residence. Call us 24/7 at (919) 250-0455 and expect crews to join your water clean up efforts as soon as possible.

Can Professional Commercial Water Cleanup Save Raleigh Hardwood Floors?

11/17/2021 (Permalink)

damaged water Knowing what is needed for your damaged business is essential, call SERVPRO of East Raleigh / Zebulon.

SERVPRO offers a broad range of innovative and effective strategies for water removal and drying of hardwood floors in your Raleigh business

Water cleanup must follow quickly and professionally when burst pipes or leaking roofs from storms inundate the beautiful hardwood floors of a Raleigh business. Not only are the floors the foundation of your company’s physical layout, but they also contribute to the ambiance you desire. Removing and replacing the floors during water damage repairs is a disruptive and expensive proposition. Fortunately, alternatives minimize costs and disturbances in your operations. 

How Does SERVPRO Approach Hardwood Floor Water Removal Services?

When the SERVPRO crew arrives to assess the water damage remediation needed, expect swift action. Hardwood flooring is often more resilient than you might believe, but rather than simply waiting to see if the strips or planks underfoot “bounce back,” we:

  • Pump standing water if deeper than two inches 
  • Use high-efficiency and capacity truck-mounted extractors to suction and contain thousands of gallons for appropriate disposal
  • Employ simpler tools such as brooms and squeegees to move lingering “topside” water to extractors
  • Map lingering moisture by infrared imaging and moisture detectors, metering levels for drying goals
  • Plan to remove the trapped moisture from under the visible strips or planks and the subfloors and supports

What Strategies Succeed in Bringing Hardwood Floor Moisture Levels Back to Normal?

Technicians also test unaffected materials in your building to determine proper moisture content for your floors. Interventions to reach that goal include:

  • Drying mats connected to negative air pressure equipment attach to the floor and suck the moisture through several layers.
  • Air movers and dehumidifiers positioned strategically reduce the ambient humidity of the space to accelerate evaporation.
  • Fans blow under the affected flooring and substrate if access exists.
  • Propping of strips or planks improves airflow.

Do not despair if your business’s floors need water removal. Reach SERVPRO of East Raleigh / Zebulon at (919) 250-0455 to explore your options.

Why Is Mold Damage Remediation in Raleigh Often Unsuccessful?

11/12/2021 (Permalink)

Mold on a white wall Mold damage in your home can be difficult, call SERVPRO of East Raleigh / Zebulon today.

Ensure mold inspection, remediations, and removal follow research-based protocols, why SERVPRO ranks highly among Raleigh mold specialist 

When homeowners in Raleigh need mold damage remediation, what should they look for in a contractor? Black mold removal companies who promise complete attic mold removal or permanent basement mold remediation might not be the best fit. Seek instead a mold remediation firm that also has a solid background in efficient water damage repairs and structural drying.

Why Consider Companies Offering Water Removal Services When Your Raleigh Home Needs Black Mold Damage Repairs?

The simple answer is that mold inspection nearly always reveals previous water damage and lingering moisture. Our crews are trained not only in the mold remediation protocols of the Environmental Protection Agency (EPA) but can also trace, mitigate, and remediate water damage that caused the mold infestation. Without a foundation in moisture management and elimination, mold problems will recur in your Raleigh home, which is why SERVPRO fits the bill.  

How Does Mold Take Hold in Your Home?

Mold spores are tiny and are always present both inside and outside your home. They cause few issues as long as excess moisture is unavailable. If burst pipes, roof leaks, or basement flooding are not resolved, the spores absorb the water and multiply. Claims to eradicate all mold and spores are not sustainable, which is why SERVPRO takes a more comprehensive approach.

What Does SERVPRO Focus On During Mold Remediation? 

The EPA protocol includes:

  • Finding and remedying the moisture problem
  • Locating the mold, black or other species
  • Containing the space with the infestation with 1.6 mil polypropylene and employing air scrubbing equipment that exhausts moldy airborne particles during remediation
  • Use of personal protective equipment (PPE) by SERVPRO workers
  • Mechanical removal of mold colonies by brushing, scraping, or specialized dry ice or soda blasting techniques
  • Clean up using HEPA filtered vacuums and wipedowns with EPA-registered cleaners and antimicrobials
  • Disposal of moldy materials following local hazardous waste rules

Long-term successful outcomes are why SERVPRO of East Raleigh / Zebulon adheres to the proven mold remediation procedures developed by the EPA. Call (919) 250-0455 to schedule an evaluation.

Where Does Flooding Affect Raleigh Homes the Worst?

10/30/2021 (Permalink)

SERVPRO logo Storm and flood damage restoration is a must when it comes to your property. SERVPRO will be on-site within 4 hours of the initial call.

Our fast restoration response helps Raleigh residences after devastating storm damage. 

Restoring homes and businesses after the severe weather Raleigh can experience often means preparing for substantial flood effects. We have a range of extraction tools to mitigate loss through water removal, including:

Attic Flooding and Roof Damage 

Because of the severe weather common to North Carolina, storm and flooding restoration for Raleigh homes is a frequent need. Roof damage, for example, can cripple the building’s envelope and ability to keep water from infiltrating the attic. As leading water restoration professionals, we have multiple extraction and drying tools for this confined space.

Basement Flooding and Foundation Degradation 

The basement level of your property is a convenient place for floodwater to collect when disasters strike. When your foundation battles hydrostatic pressure from groundwater or the immensity of flash flood power, this lower level of your home can become overwhelmed. We have submersible pump extractors to discharge water pooling here quickly.

Flooding in Crawlspaces Beneath the Main Floor 

The space below your home designed for access to your utilities can be another area likely to experience flooding in the lower-lying portions of the Greater Raleigh area. While extraction is one of the ways that we can quickly help, a long-term solution is crawlspace encapsulation to protect structural elements from floodwater exposure in the future.

Understanding the areas of your home that might experience flood damage can help you prepare for what your property might need after a disaster. Our SERVPRO of East Raleigh / Zebulon team is a leading restoration unit to provide mitigation and water removal services following flooding. Call us today at (919) 250-0455.

Clearing Water from Tile Floors in Raleigh Businesses

10/23/2021 (Permalink)

Call Now! Water damage is never good for your business. SERVPRO uses the latest technology and equipment every time for commercial damage restoration. Call now!

We have effective extraction and drying tools for large loss scenarios in Raleigh. 

Removing water and drying the area can be a critical process when your business is at stake. You need fast responding professionals to contain the damage and prioritize the needs of the management to ensure that operations can continue when possible. Our SERVPRO team is ready to help when you need it.

Clearing Standing Water from the Floors 

One of the staples for water damage removal in Raleigh businesses is the means of clearing standing water from the tile floors. Because of its low porosity, absorption into the flooring is not likely. It leaves most of the water damageable to get removed with squeegee wands, wet vacuums, and truck-mount extractors.

Removing Damaged Building Materials

While the tile flooring might be a low-porosity material that is less likely to become heavily damaged by migrating moisture or standing water, other elements that become exposed must get removed when degradation begins. This might include drywall, wood trim, base cabinets, and similar structural fixtures.

Thorough Drying and Moisture Tracking 

Complete drying is vital to protect and restore homes and businesses alike but failing to remove all of the present moisture pockets can become more significant concerns like mold damage or structural deterioration. We use devices to track the effectiveness of evaporation with air movers and dehumidifiers, like:

  • Surface meters
  • Probing moisture meters
  • Thermal imagery/Infrared camera

Many choose the attractive look of tile flooring in specific areas of their Raleigh business or office space, which can be easier to clean and restore after water damages. Our professionals offer a faster response to help with mitigation and restoration as needed. You can reach our SERVPRO of East Raleigh / Zebulon team 24/7 at (919) 250-0455. 

Effective Mold Removal Strategies in Raleigh Residences

10/11/2021 (Permalink)

SERVPRO mold picture Mold growth will start fast within the first 24 to 48 hours. SERVPRO mold remediation techs are trained and experienced in all phases you need.

Remediation adapts to each situation, making the choice of mold removal tactics vital for Raleigh properties. 

Because many portions of the year provide higher humidity conditions and the possibilities for flood damage, many area homes combat developing mold. With the experienced remediators on our team, we have become mold removal experts to help when you need it most.

Mold Inspections and Damage Assessments

It can be difficult to choose the appropriate mold remediation in Raleigh homes without first gathering credible information about the property's condition. Mold inspections provide insight into the spread of colonies and the impact of these organisms on the House.

Common Mold Removal Approaches for Raleigh Homes

There are multiple approaches for mold remediation that vary based on the affected materials and the severity of the situation. The right choice among these options impacts the total time of remediation and recovery. Some of these include:

  • Surface Treatment – Cleaning materials with antimicrobial or sporicidal products can eliminate light mold damage and act as a mold inhibiting agent for surfaces that have not shown colonization signs.
  • Media Blasting – Using certain media types like baking soda or sponges, highly pressurized air can eliminate surface mold concerns without causing harm to the underlying hosting material.
  • Surface Sanding – Using either hand sanding techniques or power sanders, our experienced technicians can remove the surface layer of mold-damaged materials to preserve the majority of this substrate.
  • Controlled Demolition – When other options have been exhausted or ruled insufficient, the suitable solution to remove active colonies against building materials in your home is to demolish this affected portion of the structure.

Clearing mold and microbial threats from your residence can be a considerable challenge without professional remediation by our SERVPRO of East Raleigh / Zebulon team. We can quickly reach damaged homes and businesses to help when you call (919) 250-0455.

How Can SERVPRO Help Raleigh Residents with Water Removal?

9/29/2021 (Permalink)

a man holding buckets to catch water falling from his ceiling while his wife is on the phone in the background When a burst pipe affects your home, time is of the essence. Contact SERVPRO for effective water removal services. We are standing by 24/7.

SERVPRO’s Fast Water Removal Saves Raleigh Homes from Long-Term Damage

Water damage incidents due to ceiling leaks and burst pipes can cause long-lasting damage to your home. Hiring professionals for water removal from your Raleigh home can save it from such damage. SERVPRO’s team of water restoration experts use their years of experience and advanced equipment to restore your home to a condition “Like it never even happened.”

The first step taken by SERVPRO professionals during restoration is water removal from your Raleigh home. The longer the water stays on your property, the more severe the damage that it can cause. We use different types of pumps to get the water out of your property as quickly as possible. 

How does SERVPRO Techs Decide Which Pump to Use During Water Damage Remediation in Raleigh Homes?

SERVPRO techs consider several factors while choosing a pump to remove water from your Raleigh home. Some of the factors that we consider include-

  • Type of fluid to be removed: In many cases, the standing water on the property might contain solids, including floating debris. SERVPRO techs use self-priming trash pumps in such situations that can pass solids over 3" as well as fluid laden with sand and mud.  
  • How fast water needs to be removed: Larger pumps can remove more water at a quicker rate than smaller pumps. We use pumps with different capacities (measured in gallons of water removed per minute (GPM)), depending on the amount of water on your property. 
  • Suction lift needed: Another factor is the vertical distance that the fluid must be carried from the pump to the discharge outlet. Removing water from underground structures such as basements needs high-pressure pumps to move water out of the building. 

Call SERVPRO of East Raleigh / Zebulon at (919) 250-0455 to restore any water issues on your property.

Need Fire and Smoke Cleanup Services in Your Raleigh Home? Call SERVPRO

9/25/2021 (Permalink)

a house on fire with firetrucks outside trying to put it out Make sure that you contact SERVPRO right after the fire fighters leave. Our technicians have the training and equipment to deal with fire damage.

SERVPRO Can Protect Your Raleigh Home by Offering Fast and Efficient Fire and Smoke Cleanup

A fire can leave your home in an almost unrecognizable condition, with smoke and soot covering up all exposed surfaces. You need professional restorers like SERVPRO for your Raleigh home's fire and smoke cleanup to contain the damage and prevent any major issues. Our IICRC certified fire damage restoration experts are the quickest to respond, and We’re Faster To Any Size Disaster.  

SERVPRO restorers meticulously plan your Raleigh home's fire and smoke cleanup to minimize the secondary damage and speed up the restoration. Fire damage restoration is a complex process that involves several steps, from cleaning the smoke and soot residue to deodorizing the premises. SERVPRO technicians use their extensive training to get the job done as quickly and efficiently as possible. 

How do SERVPRO Techs Clean Acoustic Tiles During House Fire Cleanup in Raleigh Homes?

SERVPRO has developed a special process for cleaning acoustical ceilings in Raleigh homes. We use the Peroxide Active Ceiling Cleaning process that preserves the sound-deadening characteristics of the acoustic tiles while restoring their appearance. The method is also effective in cleaning blown ceilings(Popcorn) that might dissolve or deteriorate by other wet cleaning agents. 

SERVPRO techs use the Peroxide Active Ceiling Cleaning process if water-based cleaning agents do not damage porous surfaces. The process begins by pre-cleaning the damaged ceiling with vacuum and brushing. Once the loose soil is removed, the next step is to apply the Active Peroxide cleaning solution with the help of a spraying machine, taking care not to over-wet the surface.

The stabilized hydrogen peroxide in the cleaning solution easily oxidizes the smoke and soot particles loosening their bonds with the surfaces allowing them to be wiped clean. 

Call SERVPRO of East Raleigh / Zebulon at (919) 250-0455; we are available 24/7 to help you.

SERVPRO’s Water Damage Restoration Service Can Protect Raleigh Homes

9/20/2021 (Permalink)

a puddle of water by a table in a living room Water damage can affect your home with leaks coming from any direction. Contact our certified technicians 24/7 365 days a year to remediate.

Raleigh Residents Rely on SERVPRO for Water Damage Restoration of Their Homes

Water damage affects different surfaces of your home differently depending on how porous, and permeable they are to water. SERVPRO uses different water damage restoration strategies in your Raleigh home, depending on the type of surfaces involved. 

SERVPRO technicians make hundreds of drying decisions in the process of guiding the water damage restoration of your Raleigh home to the most cost-efficient result. Our restorers weigh the cost of drying and restoring the material against the cost of replacing those components. More often than not, the cost of drying and repairing is much cheaper than replacing. However, restoration is not an option in some cases, and the SERVPRO techs might need to replace the component.  

How SERVPRO Techs Restore Hardwood Flooring During Water Cleanup from Your Raleigh Home?

Hardwood floors in Raleigh homes are usually maple, birch, oak, ash, hickory, or pecan. After water damage, the first step in restoring these hardwood floors is to inspect them with a non-penetrating moisture meter.  

One of the biggest concerns with hardwood flooring is mold growth if the moisture content rises above 16%. SERVPRO techs usually set the drying goal of a hardwood floor at 4% moisture.  

When the hardwood planks absorb moisture, they expand. Under certain conditions, the expanded wood can warp or buckle. If the wood bows to a concave shape, it is called 'cupping.' It happens when the plank's edges absorb the moisture. On the other hand, if the wood bows to a convex shape, it is called 'crowning.' It usually occurs if the plank absorbs water from the bottom. 

SERVPRO techs aim to dry these hardwood planks as efficiently as possible, eliminating the need to replace them. 

Call SERVPRO of East Raleigh / Zebulon at (919) 250-0455; our technicians are available 24/7 to assist you.

How Can Raleigh Homeowners Salvage Wet Bathroom Cabinets?

8/24/2021 (Permalink)

sink overflowing SERVPRO of East Raleigh / Zebulon knows how important a person's bathroom is. Call us today for full assistance.

SERVPRO Water Mitigation Specialists Clean and Dry Raleigh Home Fixtures

Whether homeowners live in Raleigh or elsewhere, insurance claim data indicates that bathrooms are one of the most vulnerable areas of a property when it comes to water damage risk. Faucet leaks, bathtub overflows, and damaged plumbing require fast water damage mitigation to prevent costly structural damage and mold growth.

SERVPRO is an Institute of Inspection, Cleaning and Restoration Certification (IICRC) certified firm with technicians trained to perform rapid-response water mitigation for Raleigh residences. SERVPRO’s extensive training program educates technicians, staff, and franchise owners with up-to-date information on water cleanup best practices for the restoration industry.

SERVPRO Water Mitigation for Bathroom Cabinetry

If a bathroom sink cabinet in a Raleigh home requires water mitigation, drying can take longer due to the additional layers between the wall and the cabinet backing. If the cabinet does not have backing, technicians can drill small holes into the affected wall to facilitate airflow for structural drying and patch holes after mitigation. This process can be replicated with a cabinet that has backing, provided that technicians can patch holes with comparable material.

Other considerations for bathroom cabinetry include:

  • The extent of water exposure, which may require some demolition to save remaining drywall and fiberglass insulation
  • Airflow under the cabinet can be addressed by removing the toe-kick and drilling holes into it
  • Implementing vent systems to force dry air into cavities

SERVPRO of East Raleigh / Zebulon is a phone call away from providing disaster cleanup services at (919) 250-0455. We’re Faster To Any Size Disaster and ready to respond 24/7.